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Volunteer and Work-Study Management. TechMission 670 Washington Street Boston, MA 02124 Theresa Musante, Andrew Sears, and Khary Bridgewater 07/08/05. Introduction. What to think about before bringing on volunteers How to supervise volunteers How to set up work-study help.

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volunteer and work study management

Volunteer and Work-Study Management

TechMission

670 Washington Street

Boston, MA 02124

Theresa Musante, Andrew Sears, and Khary Bridgewater

07/08/05

introduction
Introduction
  • What to think about before bringing on volunteers
  • How to supervise volunteers
  • How to set up work-study help
volunteer and work study management process
Volunteer and Work-StudyManagement Process
  • Planning and Position Descriptions
  • Recruiting
  • Work-study
  • Screening
  • Orientation and Training
  • Supervision and Evaluation
  • Recognition

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help needed
Help needed!
  • Urban Impact Center runs an afterschool program and a teen center.
  • We want to offer computer classes to the youth, but we don’t have enough staff or expertise.
  • Maybe we could find some volunteers to do the job.
steps in planning
Steps in Planning
  • Setting Goals
    • What are your goals for the program and program participants?
    • What are your goals for the volunteers?
  • Costs of volunteers
    • Time, supervision, materials

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designing positions
Designing Positions
  • Position Descriptions
    • Describe duties
    • Describe qualifications
    • Define expectations
  • Other things to include
    • Your organization’s mission
    • Time commitment / schedule

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Plan
  • Who will you target with your recruiting?
    • Targeted recruiting vs warm body recruitment
  • Create a recruitment message.
    • What kind of people do you want to volunteer?
    • Why are people volunteering?

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options for recruitment through churches
In most cases,

the best contact

is the church secretary

Options for Recruitment Through Churches

Church Recruitment

Other church

recruitment

Word of Mouth

Church e-mail

lists

Pitch from

the pastor

Church

bulletin

PowerPoint

Church ad

Bulletin board

other places to recruit
Other places to recruit

Other Recruitment

Online

Flyer around town

Organizational

newsletter

Flyers to

college group

E-mail to

College group

College

group meeting

Posting on

bulletin board

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online volunteer recruitment
Online Volunteer Recruitment
  • Sites allow you to post volunteer opportunities online
    • Recruitment posted to everyone on the Web
  • Top sites
    • Idealist.org
    • Servenet.org
    • Volunteermatch.org
    • Onlinevolunteering.org
    • Craigslist.org
    • Bostoncares.org

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work study program summary

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Work-Study Program Summary
  • US Department of Education requires that 7% of all work-study funds go to jobs serving in community and faith-based organizations
  • Schools pay up to 75% of the cost of these positions with sites paying as little as 25%
steps to get work study students

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Steps to Get Work-Study Students
  • Recruit candidates
  • Contact work-study office of their school
  • Interview candidates
  • Fill out forms to get certified as a work-study site
  • Turn in timesheets to work-study office
  • Pay work-study office your match ON TIME! (Failure to pay match funds on time will result in immediate removal from work-study program)
legal and safety issues

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Legal and Safety Issues
  • Legal Requirements for Licensed After School Programs
  • Safety Issues
  • CORI background check (MA)
  • Online Volunteer Screening at www.volunteerselect.com
other potential elements of volunteer screening

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Other Potential Elements of Volunteer Screening
  • Application Form
  • Interview
  • Reference checks
elements of volunteer training

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Elements of Volunteer Training
  • Orientation to program and organization
  • Review job description and expectations
  • Skill Specific Training
    • Train the trainer for computer classes
    • Cross Cultural Training

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volunteer supervision

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Volunteer Supervision
  • Identify and communicate the volunteer’s direct supervisor and chain of command
  • Have regular time to check in with volunteers to see how experience is going
  • Be aware of laws and issues of supervising volunteers working with children
volunteer feedback evaluation

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Volunteer Feedback Evaluation
  • Provide form to get feedback from volunteers and work-study students each semester on:
    • What went well?
    • What could be improved?
    • Additional support they might need from staff?
    • Do they want to continue next semester/year?
    • Total number of hours worked?
regular thanks
Regular Thanks
  • Thank volunteers each time that they volunteer
  • Providing additional training is one method of thanks
    • Provide computer classes for free
    • Allow volunteers to borrow relevant books
    • Have staff give training sessions
  • What motivates the volunteer?

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ideas for recognition
Ideas for Recognition
  • Combine volunteer recognition with existing events
  • Volunteer Recognition Certificates
    • Can get from www.paperdirect.com
  • Student projects
    • Cards, letters, etc. showing thanks

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president s volunteer service award
President’s Volunteer Service Award
  • The President’s Council on Service and Civic Participation
  • www.presidentialserviceawards.gov
  • Volunteers earn awards based on the number of hours they serve in a 12 month period

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summary
Summary
  • The teen/after-school program now has computer classes
  • Remember to plan first
  • Don’t forget to thank volunteers

Congratulations!

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