Best Practices Adopted by Cathay Pacific on Cargo Safety (Loading Operations and Training)
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Presentation Transcript
Cargo Services Head Office Cathay Pacific Cargo Best Practices Adopted by Cathay Pacific on Cargo Safety (Loading Operations and Training)
Corporate Safety Policy • Every individual within Cathay is responsible for “ensuring safety comes first” • Our goal is zero accidents or injuries. • We can achieve this goal by developing a culture where “ensuring safety comes first” forms the basis of all our activities.
At Cargo….. • When determine policy and procedure, adhere to; • Government and Authority, both Hong Kong and foreign countries • Industry best practice, primarily IATA • Company • Environment • Double check at critical control points • Training before performance of any operational duties • Establishing, measuring and reviewing appropriate safety performance goals and objectives, continually improving our safety performance • Ensuring open communication and timely feedback on safety issues to staff including ground handler
Training • Our policy • Training before performance of any operational duties • Training program includes: • Prepare ULD and build up • Dangerous goods - awareness and specialist • Special cargo including live animals, heavy and odd size cargo • Aircraft loading and load control • Ramp management • Aircraft loading, load control and ramp management require recurrent training in every 12 months • Dangerous Goods require recurrent training in every 24 months.
Quality System • Quality control • Pallet inspection • Bi-yearly quality control self check • Service audit • Perform manual load sheet practice on a quarterly basis for load control staff only • Safety reminder on a regular basis • Quality assurance • Consolidated port audit • Audit at head office level • Cargo quality assurance notice • IATA Operational Safety Audit (IOSA) • Management Review
We require double check at…. • Check weighing scales • Prepare ULD • Prepare dangerous goods and special cargo including odd size and heavy cargo • Weigh built ULD • Prepare dead load statement • Prepare aircraft loading • Secure the locks • Submit the final load
Who is going to deliver? • Cargo Services Head Office • Policy and procedure • Training • Quality Assurance • Cathay Cargo Office • Critical tasks and supervision • Ground Handler • Strictly adhere our policy and procedure • Cargo Agent and Shipper • Reach out program • Support from Regulator
What do we require from….. • Cargo terminal operator • Cathay cargo office • Ramp handling operator • Load control office • Ramp coordinator
Cargo terminal operator • Adhere to CX Cargo Services Manual, including • acceptance • build up • dangerous goods • special cargo including odd size and heavy cargo • ULD serviceability • Daily check on weighing scale and documented. • Calibrate weighing scale on a regular basis and documented. • Weigh built ULD twice before sending to plane.
Cathay cargo office • Upon receipt of any new revisions and/or instructions from Cargo Services Head office, distribute to the cargo terminal and ramp handling operator and ensure the manuals are updated. • Perform critical tasks, in particular safety related and supervision. • Regular performance review with cargo terminal and ramp handling operator and documented. • Develop and implement reach out program to cargo agents and shippers
Ramp handling operator • Staff member are trained and qualified in accordance with CX Aircraft Handling Manual. • All ground equipments stage in appropriate parking area with parking brakes applied prior to the arrival of aircraft at the parking bay. • Tail post or nose tether applied at any time prior loading or unloading activities commence. • Obtain “thumb up” signal from ground engineer and ULD condition check prior loading activity commence. • ULD loaded in accordance with Loading Instruction Form(LIF) and re-confirm with Load control office. • The restraint locks in all positions must be fully extended and checked prior closing L1 door. • Complete Loading Declaration Form to ensure the compliance of CX standards.
Load Control Office • Staff are trained and qualified in accordance with CX AHM. • Strictly adhere to CX Weight and Balance Folder. • Observe aircraft and the loading limitations including unoccupied positions, missing and/or damaged restraints. • Observe the fuel data, cargo loads and aircraft CG to obtain a safe trimming. • Complete load sheet check list as to ensure 100% data accuracy.
Ramp Coordinator • A designate trained and qualified staff to supervise overall cargo loading and unloading activities. • ULD condition check prior loading as to ensure there is no movement or collapse during transportation to plane side. • Special Cargo loaded and secured in according to CX AHM. • Restraint locks at all positions are fully extended including unoccupied positions. • To offload any sub-standard ULD as to avoid any possible damage to aircraft. • All documents, such as load plans, NOTOC are accurate and completed before submission to pilot • Complete Freighter Ramp Co-ordination Checklist to ensure the compliance of CX standards.
