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SPU Staff Training

SPU Staff Training. Sripatum Institute of Languages and Cultures Lesson 4 – Making Offers and Requests. Definitions . Request – asking someone to do something for you Offer – volunteering to do something for someone else. Formal Offering and Requests.

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SPU Staff Training

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  1. SPU Staff Training Sripatum Institute of Languages and Cultures Lesson 4 – Making Offers and Requests

  2. Definitions Request – asking someone to do something for you Offer – volunteering to do something for someone else

  3. Formal Offering and Requests • Would you like . . . [me] to print these documents for you? (offer) • May I . . . ask you for a favor? (request) • Shall I . . . ask them to come in? (request) • Would you mind if . . . I came into work late tomorrow? (request) • Would it be possible . . . to turn your music down? (request)

  4. Informal Offering and Requests • How about . . . getting together after the meeting? (request) • Can I . . . ask you for a favor? (request) • Do you want . . . another opinion? (offer) • Would you . . . print these for me? (request)

  5. Accepting Offers • Yes, please. • Please! (less formal) • Yes, that’s kind of you. • You bet! (less formal) • Yes, that would be very nice. • That sounds great! (less formal) Accepting Requests • Of course! Certainly. • Yes, that’s no problem at all. • No problem! (informal)

  6. Rejecting Offers and Requests • No, thank you. • I’m fine, thank you. • That’s very kind, but no, thank you. • No thank you, I’m fine. • That’s alright. • I’m all set, thanks. • I’d rather not. / I’d prefer not. • I’m sorry, that’s not possible. I’m afraid not. • I’m sorry, I can’t.

  7. Activity 1. • Using the table below, work with a partner making requests and offers and then accepting and rejecting them. Change roles and take the other side of the issue. Be sure to give a short reason why when you reject offers or requests. Accept AND reject each offer and request.

  8. Requests and Offers • Would you please help me understand this course outline? • Can you meet me in the conference room in about five minutes? • Would like me to pick up some lunch for you? • Would mind if I borrowed this pen?

  9. Pair Practice Group 1 Person A is the office secretary Person B is an international student that you know Group 2 Person A is the office secretary Person B is the President of the University Write one conversation (5 lines per person) that demonstrates a positive greeting Group 3 • Person A is the office secretary • Person B is a faculty member that you know Group 4 • Person A is the office secretary • Person B is a Director of another Faculty, who you do not know

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