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SPOCK My decisions are completely logical PowerPoint Presentation
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SPOCK My decisions are completely logical

SPOCK My decisions are completely logical

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SPOCK My decisions are completely logical

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  1. SPOCK My decisions are completely logical

  2. Patient…Elliot analyzing analyzing analyzing analyzing analyzing analyzing

  3. Emotional Intelligence Scott Grogan, DO Faculty Development Fellow

  4. Objectives • Defined Emotional Intelligence (EI) • Explored one model & its components • Applied concepts to case studies

  5. Emotional Intelligence The ability to… • monitor one’s own and others’ feelings and emotions • discriminate amongst them • use this information to guide one’s thinking and actions

  6. Emotional Intelligence • IQ is a threshold capability • IQ = 15-20% of performance success • EI more important at higher IQ • 20% increase in performance • EI in medicine??

  7. EI Models Personality EI? Performance Intelligence

  8. Daniel Goleman 4 traits and skills Self-Awareness Self-Regulation Empathy Social Skill Self- Management Positive Impact Relationship Management

  9. Activity Number One • Read individual excerpts on traits • In pairs, determine & record… • 3-4 key features of the trait • One example of good & bad 10 Minutes

  10. Activity Number Two • With your partner, teach the table about your respective traits • Share your good & bad examples • We will hear a sampling 10 Minutes

  11. Neurobiology of EI Rational Emotional Amygdala

  12. EI Knockout Study • Experiential: • Strategic:

  13. Self-awareness Gut decisions?

  14. Self-awareness Are your feelings telling you something? • Iowa Gambling Task • Facial Expression and Suicide Risk

  15. Amygdala Hijack • Fight-flight-freeze mode • Quick/exaggerated responses • No response • Unable to learn • Poor decision making • Positive hijacks

  16. Amygdala Hijack • Discuss your experience: When... • do you get hijacked? • do your coworkers get hijacked? • We will hear samples 2 Minutes

  17. Self-regulation • Cognitive approach – the balcony • “Walk in their shoes” • Meditation and relaxation • Mental breaks • Happy thoughts?

  18. Can We Teach It? • Two keys for individuals: • Feedback • Goal-setting

  19. Activity Number Three • As tables… • Read each case study • Discuss questions & answers • Make a plan • We will hear samples 15 Minutes

  20. So What?

  21. What will you do next?

  22. Objectives • Defined Emotional Intelligence (EI) • Explored one model & its components • Applied concepts to case studies

  23. Recommended Readings