Inter-generational Diversity Tools for Understanding and Communicating Across Generations

1. Inter-generational Diversity Tools for Understanding and Communicating Across Generations Presented to: IMAGE October 20, 2010 By: Ann Vanderslice

2. Elvis joins the Army. Jimi Hendrix dies.

3. MTV debuts. Kurt Cobain dies.

4. People resemble their times more than they resemble their parents. ~ Arab Proverb

5. Stages of Human Life • Childhood • Young Adulthood • Midlife • Elderhood

6. HERO - The Greatest Generation Born between 1901 and 1924 Survived most traumatic years in human history • Catastrophic financial and economic collapse • World war • Political dictatorship • Genocide

7. ARTIST - The Silent Generation Born between 1925 and 1945 AKA – The Postwar Generation -- The Depression Generation Leaders – No US Presidents -- Many major civil rights leaders -- Many women’s rights leaders

9. PROPHET -The Baby Boomer Generation Born between 1946 and 1964 Leaders – Bill Clinton and George W. Bush

10. NOMAD - Generation X Born between 1964 and 1979 AKA – MTV Generation -- Baby Busters Leaders – President Barack Obama Influences - Bill Gates Steve Jobs Andy Bechtolsheim

12. HERO - The Millennial Generation Born between 1980 and 1998 AKA – Gen Y -- Echo Boom

14. HERO - The Millennial Generation Born between 1980 and 1998 AKA – Gen Y -- Echo Boom

15. The Millennial Generation

16. Netting the Net Generation BusinessWeek What Gen Y Really Wants Time Magazine ‘Generation Me’ Enters the Work Force ABC News Motivating the “What’s in It for Me?” Workforce AllBusiness.com The “Millennials” Are Coming CBS News Attracting the Twentysomething Worker Fortune Generation Y : They’ve arrived at work with a new attitude USA Today Generation Y for Dummies eWeek.com The Bottom Line on Next Gen Workers BusinessWeek

17. The Millennial Generation Born between 1980 and 1998 AKA – Gen Y -- Echo Boom Influences – Heroes – Police, Firefighters -- MySpace -- YouTube -- Facebook

22. Life Stages of Neural Pathways

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24. No ! req

25. Golden Rule Do unto others as you would have them do unto you.

26. Platinum Rule Do unto others as they would like to have done to them.

27. Titanium Rule Do unto others keeping their preferences in mind!

31. Speaking Silent Generation”ese” They’re helpers – ask for some Ask for their opinion Remember they see themselves as vital, active people in the prime of life

32. Speaking Boomer”ese” Be respectful Take your time – build a relationship Try face-to-face for the important conversations

33. Speaking Gen X”ese” Get to the point Use technological communication efficiently Avoid cliches and hyperbole

34. Speaking Millinneal”ese” Don’t be put off if they’re multi-tasking while communicating with you Share where they fit in the overall picture Ask for help with technology

36. Employees From All Generations Agree • Work is a vehicle for personal fulfillment and satisfaction • Workplace culture is important • Being trusted to get the job done is the most important factor in defining job satisfaction • Feeling valued by their employer is a requirement to be happy in their job • Flexibility in the workplace is important • Success is finding an employer you can stay with for a long time • Career development is the most valued form of recognition – even more so than pay raises and enhanced titles

37. “He who knows only his own generation remains always a child.” ~ Cicero, early Roman Statesman