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Enhancing Distribution Performance Metrics for USTRANSCOM: A Call for Input

On January 25, 2005, Lt. Col. Valerie Simons outlined crucial tasks for developing an end-to-end Distribution Performance Metrics Collection and Evaluation process for USTRANSCOM. Key objectives include establishing program baselines, monitoring AA&E logistics chain performance, ensuring compliance with business rules, and referring actions to improve performance. Input is sought from OSD, Services, COCOMs, and Joint Staff on essential high-level metrics needed to support warfighter operations, safety, and security. Stakeholders are encouraged to provide feedback on measurement standards and data sources by February 15.

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Enhancing Distribution Performance Metrics for USTRANSCOM: A Call for Input

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  1. AIP 14 Update Class V Distribution Performance Metrics Lt Col Valerie Simons USTRANSCOM valerie.simons@hq.transcom.mil January 25, 2005

  2. Tasks • Coordinate necessary actions to develop, implement and maintain an end-to-end Distribution Performance Metrics Collection and Evaluation process • Establish program baselines • Monitor AA&E logistics chain performance • Refer actions to improve performance • Ensure compliance with established business rules to the appropriate component when performance metrics indicate need for improvement or enforcement

  3. Key Participants • OSD/Services/COCOMs/Joint Staff/Joint Munitions Command • We need input on what high-level metrics are important to measure • What does the COCOM need to measure to ensure support to the warfighter? • What needs to be measured to ensure safety and security? • Currently measuring Customer Wait Time • Defined as “A measurement of the total elapsed time between the issuance of a customer order and acknowledgement of receipt” • Is this important in gauging overall health of ammo distribution? • What is important to measure? • What is the source of the data?

  4. Next Steps • Please provide inputs on measures and sources of data to Lt Col Valerie Simons (valerie.simons@hq.transcom.mil) or Mr. Fred Posten (wilfred.posten@hq.transcom.mil) by 15 Feb • USTRANSCOM will gather inputs and begin the vetting process

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