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Help@NutmegIT Nutmegit

HMIS Data Coordinator Meeting. September 2013. Help@NutmegIT.com Nutmegit.com. Provided by: P W. Before we get Started. This meeting is for you, please ask questions. Very open format

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Help@NutmegIT Nutmegit

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  1. HMIS Data Coordinator Meeting September 2013 Help@NutmegIT.com Nutmegit.com Provided by: P W

  2. Before we get Started • This meeting is for you, please ask questions. • Very open format • You are on mute, if you have a question either type in it the Chat Box or select the Raise Hand button. • Your feedback on the format and content is important; we want this to be useful and informative to you. • The meeting is being recorded and will be posted on CTHMIS.com.

  3. Agenda • HelpDesk Voicemail update • ART out of date msgs • Changing providers in ART • New SP consent and ROI • Open Discussion

  4. Help Desk Voicemail Update • We recently learned that our Help Desk system was not accepting voicemail messages. • Recent changes to the system caused these messages to be lost. • This may have affected voicemail messages that you or your coworkers left during the past 3 weeks.

  5. Help Desk Voicemail Update • If you have an unresolved issue and have not received a response from us, please contact the Help Desk again by email: help@nutmegit.comor by phone: 860-256-4822 ×710. • We apologize for any inconvenience this may have caused and appreciate your patience as we resolved this matter.

  6. ART Out of Date Msgs • Although data entered/updated after 9/15/13 is not currently in ART. • Reports can still be run, but data is from 9/15/13. • Any password resets that occurred after 9/15/13, will not be recognized by ART until it rebuilds.

  7. Changing providers in ART • Friendly reminder, when running reports on a specific program you must change to that provider in ART before you run the report. • Even if you already changed providers in ServicePoint, you will always have to change providers in ART also.

  8. COMBINED CONSENT/ROI • The new Consent/ROI has been activated • All agencies will need to have current, returning and new clients sign the document • Once signed, agencies will need to create a new ROI in Service Point which will override the current ROI • The date range for the new Consent/ROI will need to have a date on or after 9/10/2013 to be valid

  9. COMBINED CONSENT/ROI

  10. Open Mic Questions or Comments?

  11. P 866-721-HMIS (4647) W CTHMIS.com E HMIS@NutmegIT.com

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