Midterm Review (pages 1-27). English for Tourism and Hotel Business I. Vocabulary (page 2). historic monument beach temple museum . Vocabulary (page 2). natural geographic feature gallery palace theme park. Where do tourists go? (page 3). outbound inbound domestic.
English for Tourism and Hotel Business I
Be able to put the phrases from page 13 in each category below:
Offering help and giving information
Showing something or pointing to something
Responding to a thank you
Tourism Authority of Thailand
chambermaid (maid) (housekeeper)
porter (bellhop) (bellboy)
receptionist (desk clerk)
I’d like a room.
How much is a single room?
Is there a pool?
What floor is the _________ on ?
Where is the restaurant located?
What time is checkout?
Do you accept VISA/Mastercard?
Identify the hotel (give the name of the hotel)
Identify yourself (give your name)
Offer assistance (how may I help you?)
Caller: May I speak with Mr. Samuel please?
Receptionist: Yes, one moment. I’ll ________ you.
appropriate = right or suitable (okay)
What’s an appropriate question for a customer survey?
What’s not an appropriate question for a customer survey?