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Agenda. Overview of AMSOverview of NICEvaluation Criteria Workshop. AMS - General . AMS is one of the 20 largest technology consulting firms, founded in 1970 by three Pentagon employeesHeadquarters in Fairfax, VA9,000 Employees57 Offices Worldwide40% revenues from e-business operations

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rfp 61070600 electronic government business portal and payment system

RFP #61070600Electronic Government Business Portal and Payment System

Frank Hagy

August 21, 2000

City of Tampa, Florida

agenda
Agenda
  • Overview of AMS
  • Overview of NIC
  • Evaluation Criteria Workshop
ams general
AMS - General
  • AMS is one of the 20 largest technology consulting firms, founded in 1970 by three Pentagon employees
  • Headquarters in Fairfax, VA
  • 9,000 Employees
  • 57 Offices Worldwide
  • 40% revenues from e-business operations (150% increase over 1998)
  • Full range of technology services
  • Works with corporations and government
  • +80% of revenues from US operations
ams general4
AMS - General
  • govWorks.com
    • Established 1998
    • New York based
    • Focused solely on e-government space
    • Significant experience with States, but limited experience with Cities and Counties
    • 2,500 employees in e-business
ams partners
AMS - Partners
  • Sapient for e-business consultants
  • Vignette for implementation and development
  • C-Span and Hearst New Media for content
  • FleetBoston Financial Corp - eLending service for B2B
ams financial
AMS - Financial
  • Annual Sales $1.27B
  • Six months ending 6/30/00
    • Revenues rose 6% to $629M
    • Net Income rose 54% to $31.4M
  • 1999
    • Revenue $1,240M - 1 Yr Growth 17.3%
    • Net Income $56.9M - 1 Yr Growth 9.8%
  • govWorks recently infusion of $18M in capital from venture capitalists
ams of interest
AMS - Of Interest

An example

  • Customer Incentivization Program (CIP)
    • Customer pays ticket on-line
    • Citizen enter citation number and credit card information
    • CIP ask whether a portion of the ticket fee should be allocated to a free magazine subscription.
    • Government fee is not affected
ams of interest8
AMS of Interest
  • Public sector is fastest growing sector in their business accounting for over 50% of sales last year.
ams strengths
AMS - Strengths
  • AMS derives +85% of its sales from existing customers
  • Highly innovative business model
  • Strong financial backing
  • Impressive partnering and alliances
  • Well positioned in e-business community
ams challenges
AMS - Challenges
  • Needs rapid deployment of network
  • Unknown whether the business model works
  • Processes can be labor intensive
ams significant events
AMS - Significant Events
  • Mississippi State Tax Commission canceled its agreement with AMS in 1999.
    • AMS performing work since 1993 on Automated Revenue System
    • Canceled after “failure to deliver”
    • Mississippi Sued for $1B after paying $11.2 million on the contract.
ams reference checks
AMS - Reference Checks
  • AMS has worked a variety of revenue generating models
    • Citizen driven and agency driven
  • Service levels are highly dependent upon individuals (Mr. Waple is excellent)
  • Government knowledge limited but willing to learn.
  • Difficulty contracting, usually legal issues such as jurisdiction, performance bonds, etc.
nic general
NIC - General
  • Established in 1991 as the Kansas Information Systems Consortium
  • Overland Park, Kansas
  • 185 Employees
  • Works exclusively with governments
  • Maintains portal Web sites for more than 20 state and local governments.
nic partners
NIC - Partners
  • Oracle alliance with Oracle to market web-centric, transaction based solutions to government (e-Utah is the first site)
  • Deloitte & Touch (consulting)
  • Tidemark (Permitting)
  • Data Voice, Inc.
  • AMA Technologies
nic financial
NIC - Financial
  • Annual Sales $71M
  • Six months ending 6/30/00
    • Revenues rose by 57% to $38.8M
    • Net Loss of $13.7M which is up from $5.8 million from the previous six months
  • 1999
  • Revenue $57M up almost 100%
  • Net Income ($10.7) up over 35%
nic of interest
NIC - Of Interest
  • State of Tennessee awarded portal contract to NIC (8/00)
  • Air Force Standard Systems selected NIC to provide the e-procurement engine for their technology Superstore. (6/00)
  • State of Indiana reviews its contract (6/00)
  • Federal Supply Service of GSA awarded NIC business for e-Commerce Request and Quote module. (4/00)
  • Signed partnership with Public Technology, Inc. (2/00)
nic of interest17
NIC - Of Interest
  • Lobbyist in a Box
    • Lobbyist enter general profile.
    • Any Bills, notices of hearing, etc are emailed to them
    • Cost Lobbyist $400 year.
    • Free to Citizens tracing less than 10 bills.
nic strengths
NIC - Strengths
  • Ability to articulate a vision of public-private partnering
  • Focuses on enterprisewide approach to portal building, rather than a specific service
  • Willingness to tackle less profitable, content only aspects of portal building
  • Well received public offering
  • Impressive installed base of references
nic challenges
NIC - Challenges
  • Financial challenge
  • Success has been mostly at state level. Federal, local and international sites are insubstantial.
nic reference checks
NIC - Reference Checks
  • They understand and talk government
  • Generate the contract carefully and be specific.
  • Very responsive to projects what will generate revenue, less responsive to non-revenue projects.
comparison ams vs nic
Comparison - AMS -vs- NIC

AMS

NIC

  • Revenue* $629M $38M
  • Revenue Change* +6% +57%
  • Net Income* $31.4M ($13.7M)
  • Annual Sales $1.27B $71.0M
  • Profit Margin 5.3% (26.2%)
  • CEO Compensation $1.5M 222K
  • Employees 2,500 185

*Six Months Ending 6/30/00

demonstration evaluation
Demonstration Evaluation
  • General Company (10 Points)
    • Assess experience level of company
    • Long term stability of the company
    • Company and team organization
    • Competency of personnel
    • Vision for the future
demonstration evaluation24
Demonstration Evaluation
  • Portal Management (35 points)
    • Company’s understanding and awareness of privacy and public record polities
    • Assess companies ability to ensure data integrity
    • Assess company’s ability to provide meaningful data regarding portal usage.
    • Assess company’s ability to provide help services to citizens
demonstration evaluation25
Demonstration Evaluation
  • Technology Management (35 points)
    • Assess the ability of the company to provide continuity of operations
    • Assess the security and authentication process
    • Assess the ability of the company to interface with existing systems.
    • Assess framework for portal development
    • Assess navigational features
    • Assess online payment system, including cashiering interfaces
    • Assess flexibility for future applications
demonstration evaluation26
Demonstration Evaluation
  • Quality of Demonstration (10 points)
    • Organization
    • Follow the script
    • Project manager participation
    • Quality of presentation
    • Exemplify teamwork
    • Demonstrate actual items
demonstration evaluation27
Demonstration Evaluation
  • Portal Business Management (10 Points)
    • Assess the revenue generation model - is it realistic
    • Assess the ability to contract with the company
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