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Collaborative Solutions for Information Management at Your Help Desk

Discover how utilizing Google Apps with other tools can enhance customer service through accurate data collection and seamless collaboration among colleagues. Explore advanced phone and messaging options for centralized access points.

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Collaborative Solutions for Information Management at Your Help Desk

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  1. Challenge: Need to collaborate with colleagues Challenge: I've seen this before, but where? Challenge: Collecting accurate and complete information The Help Desk and Customer Support staff have embraced Google Apps and are using these tools as complements to other products to better serve their customers. Find out how… Get Your On Wendy Worlund Pam Tejes More Ideas: Challenge: Keeping up with everybody Challenge: Need a central access point Challenge: Need advanced phone and message options

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