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Discover the essentials of internal coaching with Carol Wilson: who can train, key strategies for success, coaching dynamics, measurement methods, and practical applications. Gain insights into effective training, successful coaching relationships, and measuring coaching impact. Explore the diverse uses of internal coaching, from improving performance to fostering role models. Whether you're a natural coach, a manager, or an aspiring internal coach, this session offers valuable guidance on maximizing coaching effectiveness within your organization.
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The Who of Coaching Carol Wilson May 05
Agenda • Who can train as a coach • Keys to successful training • Who to coach whom? • Keys to internal coaching • Uses for internal coaching • Measurement Carol Wilson May 05
Who can train as a coach? • Natural coaches • Those with some natural skills • Directive managers (sales directors) • Those who don’t have a choice Carol Wilson May 05
Keys to successful training of internal coaches: • Experiential learning • Learning spread over several weeks • Skills training without formal sessions • Certification for internal coaches • Get the CEO to train Carol Wilson May 05
Who to coach whom? • Manager to direct report • Peer to peer • Junior to senior • Those whose paths will never cross Carol Wilson May 05
Keys to successful internal coaching • Confidentiality • No reporting back • No coaching to an agenda • Give them a choice of coaches Carol Wilson May 05
Uses for internal coaching • Informal coaching • Team coaching • Assertiveness • Support • Improving performance • Creating role models Carol Wilson May 05
Measuring the value of internal coaching • Identify what to change at the beginning • Measure the change with surveys • Surveys at beginning and later intervals • 360 • Culture surveys Carol Wilson May 05
The Who of Coaching Carol Wilson May 05