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Overview of IBM India and IBM Research

2. Historic IBM India Employee Town Hall

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Overview of IBM India and IBM Research

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    1. 1 Overview of IBM India and IBM Research C. Mohan, Ph.D. IBM Fellow & IBM India Chief Scientist mohan@almaden.ibm.com http://www.almaden.ibm.com/u/mohan/

    2. 2 Historic IBM India Employee Town Hall & Global Briefing First ever annual analyst/investor briefing outside US: In Bangalore, June 6-7, 2006 10,000 employees in person in Bangalore with President of India as chief guest and live feeds to other cities with local gatherings in them http://presidentofindia.nic.in/scripts/sllatest1.jsp?id=771

    3. 3 IBM India

    4. 4 IBM India Extensive Operations Across India

    5. 5 India Software Lab (ISL) Overview

    6. 6 IBMs Global Solutions Delivery Model

    7. 7 Global Delivery Centers offer capabilities aligned around centers of expertise staffed by practitioners with industry expertise and technology skills

    8. 8 Global Business Solutions Center (GBSC)

    9. 9 GBSC integrates IBMs capabilities and its partnerships to develop higher value solutions

    10. 10 Global Service Delivery Centre (GSDC) A remote delivery center, based on 12 years experience of delivering Outsourced Infrastructure Management Services A world class infrastructure to deliver: Command Center Services Data Center hosting Services Network Operations and Management Services IT Help Desk Services Services Management Providing services across multiple technologies and platforms Supporting more than 200 Customer Accounts worldwide

    11. 11 Ranked Worlds No. 1 (Best Managed) outsourcing vendor Forayed into the Domestic BPO industry, with Bharti Tele-Ventures being the first client win Collaborated with IRL to develop innovative tools to further enhance client experience. Significant growth in client acquisition and presence in 10 Centers across 7 locations Continuous innovation for clients using Six Sigma, Automations and Tools IBM Daksh Business Process Services

    12. 12 IBM Research Worldwide

    13. 13 Researchs Strategic Thrusts

    14. 14 Researchs Customers and Partners

    15. 15 History of Innovations

    16. 16 Evolution of Researchs Role

    17. 17 External Recognition

    18. 18 U.S. Patent Leadership

    19. 19 My Job as IBM India Chief Scientist (& IBM Fellow) Responsible for the image, leadership and development of IBM's technical community in India. Working with the country general manager (CGM) and the executive leaders of Research, IBM Global Services (IGS), Systems & Technology Group (STG) & Software Group (SWG), build connections between the various development, solution and research labs in India, and connections to the outside academic community. Leveraging these connections, help drive the technical strategy for the country in support of establishing technical ownership of key products, solutions and services. In collaboration with the CGM and the Communications team, become an internal and external spokesperson for the IBM India technical community with the local press, government, academia and business partners. Help utilize IBM India's technical skills in customer engagements and First Of A Kind (FOAK) projects, and help define and create customer partnerships. Represent the technical community on the TLT (Technical Leadership Team) and become a member of the RMC (Research Management Council). Become a technical leader and senior advisor to the director of India Research Lab (IRL), the CGM, and the executive leaders of IGS, STG & SWG, and manage a Fellow project of his own personal choice.

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