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Graphic Section Divider. Supplier Management; iSupplier Portal, and Hub for Supply Base Collaboration. Mark Peachey Director of Product Strategy Mahesh Bharadwaj Director, Product Development. Margins. Globalization. The CPO Agenda. Volatility. 1. Competition.

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supplier management isupplier portal and hub for supply base collaboration
Supplier Management; iSupplier Portal, and Hub for Supply Base Collaboration

Mark Peachey

Director of Product Strategy

Mahesh Bharadwaj

Director, Product Development

the cpo agenda

Margins

Globalization

The CPO Agenda

Volatility

1

Competition

Identify savings and cut costs.

While operating in a complex and uncertain global supply chain

Uncertainty

Risk

Source: The CPO Agenda, Aberdeen Group, September 2012

dynamic environment
Dynamic Environment

Supplier risk factors – geographic, infrastructure, environmental….

risk has moved
Risk Has Moved

From the Back Burner to Center Stage

Geopolitical and Macro Economic Threats

Chronic Uncertainty and Volatility Weakening Supplier Viability

Supplier Conduct Impacts to Company Image, Brand, and Revenue

breadth and severity of value chain risk
Breadth and Severity of Value Chain Risk

Threats and Vulnerabilities

  • Negative Media – Code of Conduct, Product Safety Standards
  • Potential Criminal Investigations

Reputation Risk

  • Code of Conduct / Hazardous Chemical Usage / Worker Cond.
  • Contract / SLA compliance

Compliance Risk

  • Financial stability - Ability to Grow, Credit Problems, Bankruptcy
  • Business Losses

Financial Risk

  • Product/Service Delivery Delay / On-Time Performance
  • Product Quality Issues – Out of Specification, Warranty Support

Transaction Risk

  • Labor Action, Force Majeure / Natural Disaster / Security
  • Liens and Claims, Insurance Coverage

Operational Risk

  • OFAC / Suspect / Debarred Watch-list
  • Country - Potential for Civil Unrest/Military Action, Public Health

Other Risk

compliance and governance
Compliance and Governance

Environmental policies

  • Corporate business practices extend through the supply chain
    • Legal / Regulatory
    • Manufacturing standards
    • Environmental
    • Accreditation
    • Ethical / Marketing
  • Diversity compliance

Employment Regulations

supplier performance
Supplier Performance

Auditing Supplier Performance – KPIs

Quantitative assessment:How well is a Supplier meeting my KPIs?

“To register all organic growers in countries as part of our target to ensure all organic growers are registered to Nature's Choice”

“To audit all organic suppliers as part of our target to ensure that 100% of organic suppliers comply with Nature's Choice”

Qualitative feedback:What do my folks tell me about supplier performance?

What do my Buyers think about this supplier?

Do my requisitioners find the supplier easy to deal with and flexible when needed?

slide10

Immediate Cost Savings

THIRD PARTY COMPANY LOGO

An Economic Dream: Supplier Information Technology’s Massive Cost-Saving Opportunity

AMR Research, June 2009

“…companies are spending…between $585 and…$1,000 per supplier annually…however, when information, enabled by technology, becomes visible across the organization, costs per supplier quickly dwindle to below $150 per supplier.”

agenda
Agenda
  • Business Challenges
  • Solution Overview
  • Enhancements
    • R12.1.3+ New Features
    • Demonstration
  • Customer Success Stories
  • Product Roadmap
  • Q&A
slide12

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

isupplier portal collaboration with suppliers
iSupplier Portal –Collaboration with Suppliers

Reduce Process Errors, Manual Effort, and Lag Time in Transactions

Supplier Registration & Profile Management

Supplier

Buyer

Forecast & Schedules

Orders

v.1

Change Orders

v.2

Shipment Notices & Work Confirmations

Invoices & Payments

Time Cards

Catalogs

self service supplier order management
Self-Service Supplier Order Management

Eliminate Routine Supplier Inquiries

  • Instant Access to Purchase Orders
    • View all types of goods / services orders, including outside processing orders
    • See header, line and shipment detail
    • View attachments (designs, specs, etc.)
    • Acknowledge orders
    • Document Signature Support
  • Full History of Agreements / Contracts
    • Track agreements and associated releases
    • See price breaks and payment terms
    • View attachments
  • Complete Audit Trail
    • Compare current PO Vs. previous and original PO
    • Review Action history & Change History

Real-time access

Download .pdf copy

Supplier

supplier change requests

PO changes within limits?

Supplier Change Requests

Automate Change Requests with Extensive Tolerance Controls

Supplier Change Orders / Requests

Supplier Portal

XML /EDI

eMail

Fax

PO Approved

PO updated & submitted to approval workflow

Yes

Yes

Yes

Touchless Processing

Within Requester’s tolerance?

Within Buyer’s

tolerance?

No

No

No

Route to Requester’s hierarchy

Route changes to Buyer

Route changes to Buyer’s hierarchy

Exception Processing

Purchasing Manager

Approver

Buyer

automated asns and performance loop
Automated ASNs and Performance Loop

Accelerate Receiving

Supplier

iSupplier Portal

Your Company

Benefits:

  • Shipment visibility
  • Inspection status
  • On-time delivery performance
  • Continuous feedback
  • Benefits:
    • Expedited shipping and receiving
    • Streamlined payment processing
    • Instant visibility

Ship notice

w/ attachments

Bulk .xls

upload

-- OR--

+

  • Ship Notice Creation With Optional Billing Info
  • Include Lot, Serial, and License Plate #
  • Trigger Payment Through Evaluated Receipt Settlement
  • Invoice Creation
real time receipt and payment status views

Receiving

Supplier

Invoicing

Payment

Real-Time Receipt and Payment Status Views

Decrease Supplier Phone Inquiries Through Self-Service

  • Receiving
    • Anticipate and respond to late shipments
    • Improve put-away planning
    • Quickly receive large shipments using license plate number
    • Easily monitor return and inspection results
  • Invoicing and Payment
    • View status of current and past invoices
    • Check on-hold status reason code

Real-Time Views

collaboration for complex payments
Collaboration for Complex Payments

Expand Payment Automation

Suppliers

Buyers

  • Download copy of agreement
  • Submit electronic signature
  • Record retainage, lump sums, milestones, rates, and advances

Agree to Contract Financing

  • Submit timecards, receipts, and work confirmations
  • Collaborate on disputed receipts
  • Validate or dispute work confirmations

Exchange Work Confirmation Details

  • Repay advances
  • Collect retainage
  • Match receipts with agreements, invoices, and issue payments

Monitor Payment Status

basic supplier registration
Basic Supplier Registration

Reduce Overhead with Self-Service Onboarding

Supplier Requests

Supplier Registration

Review & Approval

  • Utilize request details to customize approval flow
  • Enable approvers to update details
  • Notify suppliers via email once registration has been approved / rejected
  • Authorize suppliers with ‘super-user’ admin rights
  • Use corporate website to allow interested prospective suppliers to register
  • Provide simple instructions and invitation to register
  • Configure registration page to include required qualification details
  • Define required elements of supplier profile
supplier self service profile management

+

OU1

OU2

OU3

Supplier Self-Service Profile Management

Improve Accuracy of Supplier Master

  • Buyer admin reviews and promotes to supplier master

Banking Info

Attachments

  • Supplier updatesprofile details

Contact

Details

Supplier Locations

Business Classifications / Product & Service Details

  • Updates applied across multiple operating units
oracle supplier lifecycle management
Oracle Supplier Lifecycle Management

Transforms Qualification, Administration, and Assessment of Suppliers

Invitation

Self Registration

Profile & Pre-Qualification

Key Features

  • Simplified Supplier Registration & On boarding process
  • Supplier Invitation, Self Service Registration support.
  • Configurable On boarding Process
  • Supplier Profile Extension Framework
  • Easy ways to create Questionnaire for Suppliers
    • Configurable Templates
    • Questionnaire lists
    • Excel Import
  • Receive online Responses for Questionnaire
  • Qualitative Evaluation & Approval Process
  • Profile & Evaluation responses sync up to Supplier Master.

Search

Credit & Risk Assessment

Identification

On Boarding

Contracts

Supplier Master Data

Obsolescence

Administration

Profile, Classification, Bank Detail, etc.

Retire

Recurring Assessments

Performance Analysis & Mgmt

oracle supplier lifecycle management1
Oracle Supplier Lifecycle Management

Transforms Qualification, Administration, and Assessment of Suppliers

Invitation

Self Registration

Key Features

  • Supplier Directory (View & Manage Information)
  • Buyer View
  • 360 degree view of Supplier Information
  • Role based security configuration to View & edit Profiles
  • Support for Simple, Advanced ,Key Word Search of suppliers
  • Excel upload of Supplier search results
  • Ability to notify all or specific suppliers
  • Supplier View
  • Review & update specific profiles
  • Secured access to external users using DMZ Conf, Supplier accessible functions.
  • Request model for profile updates

Profile & Pre-Qualification

Search

Credit & Risk Assessment

Identification

On Boarding

Contracts

Supplier Master Data

Obsolescence

Administration

Profile, Classification, Bank Detail, etc.

Retire

Recurring Assessments

Performance Analysis & Mgmt

oracle supplier lifecycle management2
Oracle Supplier Lifecycle Management

Transforms Qualification, Administration, and Assessment of Suppliers

Invitation

Self Registration

Key Features

  • Supplier Audit & Performance Management
  • Ongoing Assessments & Draft Assessments view to Buyers
  • Seeded Assessment Styles for Qualification, Profile Audit, Performance
  • Configurable Templates to create Assessments Quickly
  • Online Assessment response creation support
  • Offline response creation using excel and upload online
  • Online messaging support for exchanging information and attachments
  • Qualitative Evaluation by SMEs
  • Mappings to sync evaluation responses & scores to supplier master.

Profile & Pre-Qualification

Search

Credit & Risk Assessment

Identification

On Boarding

Contracts

Supplier Master Data

Obsolescence

Administration

Profile, Classification, Bank Detail, etc.

Retire

Recurring Assessments

Performance Analysis & Mgmt

oracle supplier hub
Oracle Supplier Hub

Consolidate, Cleanse , Enrich supplier Master

Spoke

Spoke

Supplier Master Record

De-Dupe

Enrichment

Business Events( WebServices /APIs)

Spread Sheet

Spoke

Spoke

Bulk Load

Publish

Load

XML(D&B)

Spoke

Spoke

Supplier Hub

Data Quality Management tools

Supplier Data Import Options

Legacy systems with inconsistent Data

Synchronize

oracle supplier hub1
Oracle Supplier Hub

Key Features

Identifier A: 100

  • Source System Management
    • Registration & cross-reference map tracking of source systems
    • Cross reference information is leveraged during future import process to correctly update the merged record
    • De Duplication & Supplier Profile Merge
    • Supplier records from multiple systems merged to create “Golden” record
    • Party Level information will be merged based on user choice among duplicates
    • User Defined Profile Attributes and Control level information of the selected master supplier record moved to master supplier profile
    • All Bus Classifications, P & S, Bank Details, General, Industrial Classifications gets added to Supplier master

B: 101

Identifier A:100

SupplierMaster

Source A

Purchasing

Source B

Payables

US$ 1.1M

US$ 1.1M

Revenue

21,000

20,000

#Employees

20,000

Small

Hub Zone

Small,

Hub zone

Bus Class

Laptop

Desktop

Laptop

Desktop

Products

Net 45

Net 42

Terms

Net 42

oracle supplier hub2
Oracle Supplier Hub

Key Features

Enrich Supplier Master

Out-of-the-Box D&B Integration

  • Search D&B for Prospect Trading Party Information
  • Evaluate Prospect Supplier Credit & Risk using D&B Vendor Management Product
  • Enhance existing Supplier party records with pre-built integration
  • Import data in real-time or batch mode
  • Choose from different D&B data packets/products
enhancement status
Enhancement Status

* Will be included in the next R12.1.3 Rollup patch (RUP)

enhancement status1
Enhancement Status

* Will be included in the next R12.1.3 Rollup patch (RUP)

supplier registration
Supplier Registration

Process Flow Demonstration

Demo

supplier assessment
Supplier Assessment

Process Flow Demonstration

Demo

isupplier portal case study
iSupplier Portal Case Study

John Lewis Partnership (JLP)

  • JLP is one of the UK’s leading retailers
  • Revenues in excess of £9bn (2013)
  • Owns and operates:
    • 39 John Lewis department stores
    • 291 Waitrose supermarkets
    • an online catalog business, a production unit & a farm
  • All 84,700 employees are partners and share in the benefits and profits of the business
deployment objectives
Deployment Objectives

“Suppliers work with us, not for us”

  • Cut trading costs for GFR & GNFR suppliers working with JLP
  • Improve invoice processing efficiency to avoid potential cash flow issues for suppliers
  • Assist suppliers by eliminating the need for them to track-down AP, buyer, or merchandize team members to resolve delivery or payment queries
  • Improve environmental citizenship by transitioning to electronic document management
project results
Project Results

Mass Supplier Adoption

  • Over 6,500 suppliers onboarded to iSP in 12mths
  • 92% of GNFR suppliers using iSP for electronic invoicing
  • Invoice processing cycle time reduced
  • Overdue payments to suppliers reduced
  • Facilitated transition to mandatory PO reference
  • Reduced call inflow to AP/buyer teams due to iSP access providing payment status tracking, purchase order details, and expected delivery dates; 24/7, in real time
  • Improved AP & buyer productivity due to reduced levels of supplier inquiry
  • Customer Success Story - http://www.oracle.com/us/corporate/customers/customersearch/jlp-1-isupplier-ss-1975195.html
slide37

Supplier Landing Page

    • http://www.jlpsuppliers.com/isupplier/index.html
cummins supplier management journey
Cummins Supplier Management Journey

2011

2012

2010

2013

Fragmented data with duplicates

Too many attributes, lack of data ownership, inconsistent usage

Defined metadata, business rules and processes

Defined cleansing & validation process

Standardized & Clean Data

Data Governance

Data Quality Sustenance

Governance defined & Delta cleansing process enabled

Phase 3

  • Data Management Strategy
  • Metadata Management
  • Attribute Usage Analysis
  • Initial data governance setup
  • Data Steward identification
  • Initial Build
  • Data Profiling
  • DQ process refinement
  • Semi manual cleansing
  • UAT
  • Data Profiling & Cleansing Strategy
  • Initial data quality assessment
  • High level design

Phase 2

Reporting

& Analytics

  • Standardized supplier onboarding process
  • Data Enrichment
  • Integration with downstream systems

Data Cleansing complete

DataCleansing started

Enterprise wide Voice Of Customer (VOC) initiative

  • Supplier Performance Scorecards
  • Full profile Management
  • Self registration
  • Single Sign on

Requirement Analysis

POC & Vendor Selection

Program

Initiation

      • Supplier can view profile, update contacts and respond to survey requests
      • Clean supplier data
  • 76K golden Suppliers (out of 81K)
  • 121K Locations (out of 181K)
  • 13K validated contacts (out of 150K)
  • Supplier duplicates reviewed by business
  • Addresses standardized
  • Invalid Contacts removed

Six Sigma project led by business & 250+ individuals interviewed to collect SIM requirements

  • Before Supplier MDM deployment
    • Cummins spent 2 weeks trying to identify suppliers affected by the tsunami in Japan
  • After Supplier MDM deployment
    • Cummins had the list of suppliers affected by Hurricane Sandy in 2 hrs!

Oracle selected

  • 360+ attributes
  • One global & 17 local instances
  • 25+ key stakeholders across the globe
  • Multiple data sources
  • Very low confidence in DQ
  • Global attributes with defined metadata, usage & rules
  • Well defined process for duplicate identification & rollup
  • Additional business rules defined
  • Daily delta duplicates removed
  • Valid contacts collected from other sources

70K Suppliers

140K Locations

130K Contacts

Many duplicates

One stop shop for supplier information

Improved visibility & spend analysis

Reduced integration & maintenance costs

Supplier Scorecard, Risk Mgmt.& compliance tracking

Better reporting and Analytics

Improved business agility

ROI

oracle applications current release and roadmap oracle e business suite procurement
Oracle Applications: Current Release and RoadmapOracle E-Business Suite Procurement
  • iProcurement Extension for Endeca
  • New Product Delivery
    • Supplier Lifecycle Management (SLM)
    • Supplier Hub (SH)
    • Spend Classification
    • Contract Lifecycle Management (CLM) for Public Sector
      • Major Systems Acquisitions
      • FAR and DFARS Compliance
      • Federal Nomenclature
      • Supports Complex and Routine Contracting
      • Integrated with Financials and other ERP processes
  • Integration Enhancements
    • Landed Cost Management (LCM) Integration
    • Asset Lifecycle Management (ALM) Integration
  • Contract Lifecycle Management (CLM) - DOD Acquisition Process
    • Payment Instructions – Budget/Fund Appropriation Consumption Rules
    • Undefinitized Contracts – performance begins before terms, specifications or pricing is finalized
    • Continuing Resolution – Contracts pending Fiscal Year Budget Approvals
  • Supplier Lifecycle Management
    • Enhanced Qualification Approval Routing
    • Dynamic Qualification Template Criteria
    • Revised Administrator and Supplier User UX
    • Compliance Documentation Tracking
  • Supplier Hub
    • Streamlined Supplier Merge
    • Unified Supplier Profile Change Business Event
    • Site Tagging for D&B Extract
    • Mobile application for Supplier Inquiry
  • Customer Driven Enhancements
    • AME PO Document Approvals
    • One Touch Spend Classification
  • Mobile Applications for Procurement
  • Supplier Lifecycle Management
    • Automated Evaluation Assessment
    • Best Practice Templates
    • Dynamic Invitation Lists
    • Supplier ToU/Privacy Agreement Tracking
  • Supplier Hub
    • Endeca Search for Suppliers
    • Extensible Supplier Contact Directory
    • Supplier Profile Version Management
    • Profile Change Approval Management
  • Oracle Supplier Network (OSN)
    • VAT compliance for OSN and iSupplier Portal
    • Trading Partner Collaboration
  • User Interface Modernization
  • New Endeca Operation Dashboards
    • Project Supply Chain Planning
    • Buyer Work Center
    • Contract Renewal/Administration

Release 12.1.3August 2010

What’s Next

0-12 month planning cycle

Future DirectionsPost 12 month planning cycle

slm sdh product roadmap
SLM/SDH Product Roadmap

Short-term Enhancements

  • Dynamic Qualification Template Criteria
    • Criteria update dynamically based on supplier responses
  • Revised Administrator and Supplier User UX
    • Introduction of administrator workcenter
  • Compliance Documentation Tracking
  • Supplier Profile Management
    • Unified Supplier Profile Change Business Event
    • Streamlined Supplier Merge
    • Site Tagging for D&B Extract
    • Mobile application for Supplier Inquiry
slm sdh product roadmap1
SLM/SDH Product Roadmap

Future Enhancements

  • Supplier Lifecycle Management
    • Automated Evaluation Assessment
    • Best Practice Templates
    • Dynamic Invitation Lists
    • Supplier ToU/Privacy Agreement Tracking
  • Supplier Hub
    • Extensible Supplier Contact Directory
    • Supplier Profile Version Management
    • Profile Change Approval Management
    • Endeca Search for Suppliers
e business suite 12 1 12 2 roadmap
E-Business Suite 12.1 & 12.2 Roadmap

Continued Releases & Innovation, Easy to Uptake

Released

Planned

12.1 12.1.2 12.1.3 12.1.3+ New Features

Dec2009

Aug 2010

May 2009

12.2 12.2.3 12.2.4 12.2.x

User Experience Innovation, Functional Advancements

Sep 2013

Product Releases for Both 12.1 & 12.2

Financials, Procurement, Contracts, Project Manufacturing, Quality, SSHR Manager, MDM Hubs, more

16 products

EBS Extensions for Endeca

Time Entry, Projects, Procurement, Order Mgt, Manufacturing, Quality, Maintenance, Approvals, Employee Directory, more

Field Service, Expenses

Mobile Apps

In-Memory Cost Mgt, Outsourced Mfg, SCEM,EBS Test Automation

In-Memory Apps& Other New Products

More In-Memory Apps, Yard Mgt , Advanced Testing Packs, more

…..

oracle advanced procurement
Oracle Advanced Procurement

Delivered via a Modular Product Suite

Spend Analysis

Strategic Sourcing

Contract Management

Procurement & Spend Analytics

Spend Classification

Sourcing

Sourcing Optimization

Procurement Contracts

(Repository Contracts)

Employee Self-Service

Procure-to-Pay

Supplier Enablement

iSupplierPortal

Supplier Lifecycle Management / Supplier Hub

Supplier Network*

iProcurement

Services Procurement

Purchasing

Accounts Payable

*Complimentary service component of Advanced Procurement Suite

oracle supplier network
Oracle Supplier Network

Simplify Electronic Messaging via Oracle SN Online Service

Supplier Network

Your Company

Suppliers

  • Hosted by Oracle on Demand
  • Free transaction delivery service
  • 24 x 7 global support
  • Integrate out-of-the-box with Oracle EBS & Enterprise
  • Enable suppliers to maintain a single connection “pipe” to access all OSN trading partners
  • Leverage a single message format / mapping template and activate messaging in days

HTTP/S

SMTP

Online

OAG over OXTA

development sessions at open world 2013
Development Sessions at Open World 2013
  • Demo Details
  • Advanced Procurement – W-090
  • Supplier Performance and Risk Management – W-092
  • Procurement and Spend Analytics – W-091
  • Support: M. West Exhibit Hall L1
  • Support Stars Bar: M. West, West Hall L2 Lobby
support sessions at open world 2013
Support Sessions at Open World 2013
  • Stars Bar & Demo Grounds
  • Support Demo Grounds:Moscone Center (West)West Exhibition Hall Level 1
  • Support Stars Bar:Moscone Center (West)West Hall Level 2 Lobby