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SAP Cloud Implementation Methodology Get Efficient Deployment – Instant Value. SAP Cloud Professional Services 2013. Customer. Hyperlinks to download latest copy and watch training video are available in the speaker notes area. Introduction. New SAP Cloud Implementation Methodology

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sap cloud implementation methodology get efficient deployment instant value

SAP Cloud Implementation MethodologyGet Efficient Deployment – Instant Value

SAP Cloud Professional Services2013

Customer

Hyperlinks to download latest copy and watch training video are available in the speaker notes area

introduction

Introduction

New SAP Cloud Implementation Methodology

One flexible methodology to handle all our services

flexible c ore methodology plug in streams service toolkits one project
Flexible: Core methodology + Plug-In Streams + Service toolkits = One Project

Activities to be performed and deliverables (what)

+

Plug-in streams for special services and/or solutions (what else)

Core Methodology

Flexibility for service offerings

+

Plug-in streams

Service definition (Solution & who) +

Service delivery content specific per Solution (how) +

Project management support (when)

Statement of Work

Service toolkits

flexible core methodology service toolkits repeatable program for multiple rollouts
Flexible: Core methodology + Service toolkits + Repeatable = Program for Multiple rollouts

Program Definition

Optional Plug-in streamfor special services and/or solutions

Core Initial Implementation

Multiple rollout

three levels of detail
Three Levels of Detail

Level 1 – Overview

Sales to Customer & Project

Level 2 – Stream Detail

Project & Sales to Customer

Level 3 – Stream Detail with explanation

Learning & Projects execution

core initial implementation

Core Initial Implementation

SAP Cloud Implementation Methodology

sap cloud implementation methodology core initial implementation
SAP Cloud Implementation MethodologyCore Initial Implementation

Project Management

Business Process Confirmation

Scope

Verification

Integration Readiness

Custom Content Specifications

Solution Configuration

Solution

Acceptance

Solution Walkthrough

Key User Enablement

Data Migration

Cloud Integration

Custom Content Development

Readiness

Acceptance

Solution Testing

Cutover Planning

Production Systems Setup

Go-Live

Change Management and End User Training

Cutover Execution

scope verification core initial implementation level 2
Scope VerificationCore Initial Implementation: Level 2

Business Process Confirmation

Confirm project scope

Review business scenarios per project scope

Request solution configuration related values

Resolve any business process gaps

C

Scope

Verification

Integration Readiness

Confirm integration pre-requisites for systems, security and infrastructure

All stakeholders agree to the scope to be delivered during the implementation of the SAP cloud solution

C

Review integration requirements

Confirm fields to be integrated

C

Custom Content Specifications

  • Project schedule created
  • Project scope frozen
  • Integration prerequisites confirmed
  • Custom content specifications developed and scheduled
  • Change orders created (if necessary)

Develop specifications for custom content included in project scope

C

Collaborate with developer to finalize specification

C

Establish development schedule

solution acceptance core initial implementation level 2
Solution AcceptanceCore Initial Implementation: Level 2

Solution Configuration

Prepare system for implementation project

Perform system configuration

C

Setup access for mobile devices

C

Setup connections to external service providers

C

Solution

Acceptance

Solution Walkthrough

Demonstrate configured business scenarios

All stakeholders agree that the business scenarios demonstrated in the solution meet the requirements to be delivered by the project and that all decisions regarding the integration, data migration and custom development have been addressed

Propose solutions to issues

C

Conceptual walkthrough of custom development

Conceptual walkthrough of integration

  • Solution configured
  • Business scenarios demonstrated
  • Conceptual walkthrough of custom development
  • Conceptual walkthrough of integration
  • Data Migration plan created
readiness acceptance core initial implementation level 2
Readiness AcceptanceCore Initial Implementation: Level 2

Key User Enablement

Initiate key user self enablement

Attend solution workshops

C

C

Data Migration

Decide data migration scope, methods and strategy

Extract and cleanse data

Import data

C

C

C

Cloud Integration

Readiness

Acceptance

Perform integration setup in all systems

C

Custom Content Development

Develop content

Demo prototype

Deploy and test

C

All stakeholders agree that the systems, data and key users are ready to execute the cutover schedule and support the system

Solution Testing

Prepare test plan

Execute test scenarios

C

C

Resolve issues

C

  • Key users attended the onboarding workshops
  • Data loaded and reviewed
  • Custom content tested
  • Integration tested
  • Test scenarios executed
  • Cutover schedule created
  • Production environment configured and connected

Cutover Planning

Determine impacted processes and identify tasks

Develop schedule

C

C

Production Systems Setup

Setup cloud production system

Import custom development

Perform integration setup in production systems

C

go live core initial implementation level 2
Go-LiveCore Initial Implementation: Level 2

Change Management and End User Training

Develop transition plan for impacted roles

Execute transition plan

C

C

Create end user training plan

Conduct end user training

Develop training material

C

C

Establish help desk

C

C

Cutover Execution

Execute tasks per cutover schedule

C

Import data in production system

C

Verify accuracy of migrated data

C

Go Live and hand over to support

C

Go-Live

All stakeholders agree to begin productive use of the new solution

  • Users trained and ready to start transactions in production system
  • Productive environment ready for use
project management core initial implementation level 2
Project ManagementCore Initial Implementation: Level 2

Project Management

Establish the project framework

C

Finalize tenant provisioning strategy

Finalize project schedule

Manage project schedule

C

C

Ensure all key users/administrator have been allocated to the Project

C

Ensure key users attend the onboarding sessions conducted by SAP

C

Coordinate project resources

C

Monitor, track and report issues and risks as these occur during the Project

Manage the validation of solution readiness, data readiness and organizational readiness during all Project phases

C

Conduct handover to support meeting

Sign service acceptance protocol

C

workshops core initial implementation
WorkshopsCore Initial Implementation

1

2

  • Workshops
  • Project Kick-off
  • Business Scenario
  • Integration
  • System Administration
  • Functional Topics
  • Data Migration
  • Test Planning
  • Cutover Planning
  • Incident Management

3

4

5

9

6

7

8

quality checkpoints
Quality Checkpoints

All stakeholders agree to the scope to be delivered during the implementation of the SAP cloud solution

  • Project schedule created
  • Project scope frozen
  • Integration prerequisites confirmed
  • Custom content specifications developed & scheduled
  • Change orders created (if necessary)

Scope

Verification

All stakeholders agree that the business scenarios demonstrated in the solution meet the requirements to be delivered by the project and that all decisions regarding the integration, data migration and custom development have been addressed

  • Solution configured
  • Business scenarios demonstrated
  • Conceptual walkthrough of custom development
  • Conceptual walkthrough of integration
  • Data migration plan created

Solution

Acceptance

All stakeholders agree that the systems, data and key users are ready to execute the cutover schedule and support the system

  • Key users attended the onboarding workshops
  • Data loaded and reviewed
  • Custom content tested
  • Integration tested
  • Test scenarios executed
  • Cutover schedule created
  • Production environment configured and connected

Readiness

Acceptance

All stakeholders agree to begin productive use of the new solution

  • Users trained and ready to start transactions in production system
  • Productive environment ready for use

Go-Live

major changes onboarding sap cloud launch
Major Changes: Onboarding  SAP Cloud Launch

New layout

New phase names

Same project tasks

Checkpoints are introduced

Stay involved during Launch phase

Solution scope defined per project

Solution Walkthrough required

deliverables
Deliverables

Initial tenant 

Project schedule 

Custom content specifications 

Development schedule

Integration requirement

Data migration plan

configuration decisions

System configuration

Business scenarios

Integration configuration

Custom development

Test plan

Test scenarios

End user training plan

Cutover schedule

Production tenant

scope verification core initial implementation level 3
Scope VerificationCore Initial Implementation: Level 3

Business Process Confirmation

Integration Readiness

solution acceptance core initial implementation level 3
Solution AcceptanceCore Initial Implementation: Level 3

Solution Configuration

Solution Walkthrough

readiness acceptance core initial implementation level 31
Readiness AcceptanceCore Initial Implementation: Level 3

Cloud Integration

Custom Content Development

readiness acceptance core initial implementation level 32
Readiness AcceptanceCore Initial Implementation: Level 3

Solution Testing

Cutover Planning

Production Systems Setup

go live core initial implementation level 3
Go-LiveCore Initial Implementation: Level 3

Change Management and End User Training

Cutover Execution

sales positioning

Sales Positioning

“SAP Cloud Launch Execution Services” based on SAP Cloud Implementation Methodology

sap stability and leadership 40 years of experience innovation and financial strength
SAP Stability and Leadership40 years of experience, innovation and financial strength

Certainty

Leadership

Value

  • More than €13 billion in revenue
  • Strong profitability and well capitalized
  • 196,000 customers in 130 countries run SAP software
  • 60,000+SAP employees
  • 75% of SAP customers are small and midsized companies
  • More than $1 billion invested in Business ByDesign
  • The world’s largest business software company
  • In 75% of the Fortune 500 vompanies
  • Complete on-demand business suite
  • Built-in best practices and over 25 industry solutions
  • Integrated end-to-end business processes
  • Fast implementation and maximum affordability
sap cloud consulting experience matters
Leverages implementation best practices gained through 40 years of experience

SAP experts manage your project and help configure the solution to your requirements

Minimizes the impact on your company and staff

Enables your team to become self sufficient on the solution

SAP Cloud Consulting – Experience Matters

SAP Experts consult with you to build the foundation to become a

Best Run Business.

sap cloud consulting our services
SAP Cloud Consulting – Our Services

Expert

On

Demand

SAP

Expert

On

Demand

Add on Services

SAP Cloud Launch Execution

Service

Expert

On

Demand

Roles & Responsibilities

Trial

Customer

Standard

Scope

Specialized

= Initial implementation or rollout

= Extend the cloud solution

= Plan the cloud strategy

sap cloud launch execution service launching your cloud solution
SAP Cloud Launch Execution Service Launching your Cloud Solution
  • Enable Customer to administer and use the OnDemand solution and be ready to benefit with a productive go-live.
  • Perform solution setup
  • Conduct onboarding workshops
  • Prepare for data migration
  • Enable key users
  • Enable system administrator
  • Establish integration with on premise or other cloud SAP systems – if required
  • Support the launch process
sap cloud launch execution service how you benefit
SAP Cloud Launch Execution ServiceHow you benefit
  • The SAP Cloud Launch Execution Service is aimed at customers who want to rely on SAP Expertise to manage their Cloud implementation project and to configure the solution to fit their business needs. The customer takes possession of a solution that's ready for their business.
    • Minimize time to value leveraging reliable expertise
    • Limit workload of your staff by outsourcing to an experienced team of Cloud Service Advisers
    • Leverage best practices for business processes, technology and project management
    • Onboarding workshops to enable system administrator to configure, deploy and maintain the OnDemand solution for their end users
    • Accelerators that help to deliver the project in a shorter duration while maintaining high quality standards
    • Mitigate project risks by relying on a proven approach
    • Delivered remotely
project dimensions

System Readiness

System

Business &

People

Data

Business & People Readiness

Data Readiness

Project Dimensions
  • Ensure the solution functionality supports the business processes
  • Ensure the project achieves the defined objectives
  • Ensure the system works correctly by testing all business processes
  • Ensure all required data is extracted from the legacy system(s) and cleansed
  • Ensure all required data is migrated correctly and any errors are resolved
  • Ensure the migrated data is tested with the test scenarios
  • Ensure all users are familiar with the new or updated business processes and can execute the transactions required for their job
  • Ensure Administrator(s) can support productive operations
slide32

Adjust dates

 MMM DD, YY

MMM DD, YY 

MMM DD, YY 

MMM DD, YY 

project team

Project Team

SAP Methodology for Onboarding Services

project team1
Project Team

Customer

  • Executive Sponsor (as required)
      • Decision making authority
      • Approve change requests
      • Steering committee member
  • SAP Sponsor
      • Steering committee member
  • Service Adviser(s)
  • SAP Project manager
  • Drives the Cloud implementation Service according to the project schedule – remote
  • Responsible for knowledge transfer to Key users
  • Performs/guides the system configuration
  • Assists Key users where needed with fine-tuning tasks or data loads during implementation
  • Coordinate additional resources as required
  • Project Manager (30 – 40%)
      • Owns and drive the project
      • Manages project resources and activities according to project schedule
  • Key Users (30 – 40%)
      • Business key users / IT users with Administrator rights
      • Understands business requirements & processes in one or multiple business areas
      • Implements & supports the system
  • End Users (as required)
      • Prior to rollout: verify usability of system (view relevant data and navigate the system)
      • Work under direction from Key Users / Project Manager
  • Additional Resources
  • As required
leveraging your resources key user role
Leveraging your resourcesKey User Role
  • What is a Key User?
      • Experts on customer side for specific business areas
      • Project team members significantly contributing to the implementation project and support productive operations after the Go-Live
  • What is expected from you during the project?
      • Make knowledgeable business decisions in your respective area of expertise and help to define the solution
      • Responsible for the successful completion of the implementation activities assigned to you such as data migration
      • Act as multiplier at customer side and support end users in training and support related topics
leveraging your resources key user role1
Leveraging your resourcesKey User Role
  • What is expected from you after Go-Live?
      • Ensure continuity with issue resolution via built-in support or if needed engage with the SAP support team
      • Act as multiplier at customer side and support end users in training and support related topics
      • Support scope changes based on new or changed business processes or product functionality
  • How will you be enabled to successfully fulfill your role?
      • You will be prepared and guided through the project by our best in class implementation approach with embedded support materials and the SAP assistance based on your chosen service model
project roles engagement model
Project Roles & Engagement Model

Customer

SAP Cloud

  • Regular steering committee meetings

Further SAP

Functions

Steering

Committee

Project Sponsor

Project Sponsor

  • Weekly status calls
  • Onsite meetings as needed

SAP Global

Service Center

Project Manager

Project Manager

SAP Hosting

Project Team

SAP Support

Service Adviser

Key Users

  • Individual calls as needed

End Users

project team roles responsibilities
Project Team Roles & Responsibilities
  • Project kickoff, coordination, monitoring and support
  • Run Onboarding workshops
  • Guide/Perform configuration activities
  • Provide test scenarios and guidance
  • Transition to production system
  • Support the launch process
  • Ensure solution (self) enablement by key users
  • Assume overall project responsibility
  • Perform/Verify configuration activities
  • Perform all data migration activities
  • Complete tests to verify system, people and data readiness
  • Execute change management & end user training
  • Cutover planning, execution & Go Live

Cloud System

  • Provide OnPremise system requirements
  • Run Onboarding & Information gathering workshops
  • Guide/Perform Cloud system configuration activities for integration
  • Provide integration test scenarios
  • Guide preparation of On Premise system for integration
  • Prepare On Premise systems for project (Support packages, notes& system security aspects)
  • Perform/Verify On Premise configuration activities
  • Supply system information for system integration
  • Extract data from On Premise system
  • Perform integration test scenarios

On Premise System

project team roles responsibilities point to point integration

Select appropriate slide

1/3

Project Team Roles & ResponsibilitiesPoint to point Integration
  • Perform the Cloud system integration configuration
  • Assist Customer in configuration of master data integration and standard process integration on the Customer on premise SAP system
  • Assist Customer in configuration of SAP NetWeaver Process Integration (if required) *
  • Assist Customer in configuration of File Transfer Protocol (FTP) (if required) *
  • Provide predefined test scenarios
  • Install required system add-ons and required SAP correction notes in the Customer on premise SAP system
  • Perform tasks listed in the SAP OnDemand Solution Integration Guide with assistance from SAP
  • Set up connectivity and security settings in the on premise SAP system and provide SAP with authorization to perform relevant tasks for the service delivery
  • Extract data from on premise system and perform the data upload into SAP OnDemand system with assistance from SAP
  • Address/verify/confirm all aspects of customer on premise network and system security
  • Test and approve the end-to-end integration scenarios
project team roles responsibilities pi on premise integration

Select appropriate slide

2/3

Project Team Roles & ResponsibilitiesPI On Premise Integration
  • Perform the Cloud system integration configuration (Customer OnDemand)
  • Establish connection between Customer OnDemand and PI On Premise
  • Assist Customer in configuration of master data integration and standard process integration on the Customer On Premise SAP system (ERP, CRM)
  • Assist Customer in configuration of SAP NetWeaver Process Integration to install the standard mapping content
  • Provide predefined test scenarios
  • Customer maintains SAP PI On Premise system landscape
  • Install required system add-ons and required SAP correction notes in the Customer on premise SAP system
  • Perform tasks listed in the SAP OnDemand Solution Integration Guide with assistance from SAP (SAP ERP/CRM and SAP Netweaver PI)
  • Set up connectivity and security settings in the On Premise SAP system and provide SAP with authorization to perform relevant tasks for the service delivery
  • Extract data from on premise system and perform the data upload into SAP OnDemand system with assistance from SAP
  • Address/verify/confirm all aspects of customer on premise network and system security
  • Test and approve the end-to-end integration scenarios
project team roles responsibilities sap hana cloud integration option

Select appropriate slide

3/3

Project Team Roles & ResponsibilitiesSAP Hana Cloud Integration Option
  • Perform the Cloud system integration configuration (Customer OnDemand)
  • Establish connection between Customer OnDemand and Cloud Integration
  • Install standard mapping content in Cloud Integration
  • Assist Customer in configuration of master data integration and standard process integration on the Customer on premise SAP system (CRM, ERP)
  • Provide predefined test scenarios
  • Install required system add-ons and required SAP correction notes in the Customer on premise SAP system (SAP ERP/CRM)
  • Perform tasks listed in the SAP OnDemand Solution Integration Guide with assistance from SAP (SAP ERP/CRM)
  • Set up connectivity and security settings in the on premise SAP system and provide SAP with authorization to perform relevant tasks for the service delivery
  • Extract data from on premise system and perform the data upload into SAP OnDemand system with assistance from SAP
  • Address/verify/confirm all aspects of customer on premise network and system security
  • Test and approve the end-to-end integration scenarios
project team roles responsibilities data migration
Project Team Roles & ResponsibilitiesData Migration
  • Conduct Data Migration Onboarding Session
  • Provide Excel Templates to be used in conjunction with SAP OnDemand migration tool for automated migration
  • Confirm understanding of the Data Migration tool and templates, resource assignments and responsibilities
  • Extract and cleanse and legacy data
  • Populate migration templates
  • Perform validation, simulation and import steps in the implementation test system
  • Perform import steps in the production system
critical success factors let us share what sap learned from hundreds of projects
Critical Success FactorsLet us share what SAP learned from hundreds of projects….
  • Stay within the agreed scope
  • Have a pragmatic mindset
  • Make quick decisions
  • Involve stakeholders early
  • As a key user, actively contribute to the project
  • Start Data Migration early
  • Never cut corners on testing
cloud system landscape

Cloud System Landscape

SAP Methodology for Onboarding Services

cloud system landscape 2 tenants implementation
Cloud System Landscape 2 Tenants Implementation

INITIAL TENANT

1

2

3

8

Cloud

PRODUCTION TENANT

4

5

6

7

INTEGRATED Q&A SYSTEM

INTEGRATED PRODUCTION SYSTEM

On premise

C

C

C

C

C

H

cloud system landscape 3 tenants implementation
Cloud System Landscape3 Tenants Implementation

INITIAL TENANT

1

2

3

4

9

Cloud

DM TEST TENANT

2

9

PRODUCTION TENANT

5

6

7

8

On premise

INTEGRATED Q&A SYSTEM

INTEGRATED PRODUCTION SYSTEM

C

C

C

C

C

C

H