Digital Accessibility in Mind: Selecting Accessible Products & Services Introduction Disability

1. Digital Accessibility in Mind: Selecting Accessible Products & Services(or, Don’t Buy Broken Things!) Rob Eveleigh Five College EIT Accessibility Coordinator November 2, 2018

2. Digital Accessibility in Mind: Selecting Accessible Products & Services • Introduction • Disability • Technology Accessibility • Compliance Landscape • Strategies

3. Digital Accessibility in Mind: Selecting Accessible Products & Services • Introduction

4. Who Am I and Why Am I Here?

5. Lawyer

6. Who Are WE and Why Are WE Here?

7. Digital Accessibility in Mind: Selecting Accessible Products & Services • Disability

8. An individual with a disability is defined by the ADA as • a person who has a physical or mental impairment that substantially limits one or more major life activities, • a person who has a history or record of such an impairment, or • a person who is perceived by others as having such an impairment. (https://www.ada.gov/cguide.htm)

9. Some Data • About 56.7 million people, 19 percent of the population, had a disability in 2010… (www.census.gov) • In 2011–12, the percentage of undergraduates who reported having a disability was 11 percent…” (nces.ed.gov)

10. Federal Mandates • Title III of the ADA – Prohibits discrimination on the basis of disability in places of public accommodation, including private postsecondary institutions.

11. Federal Mandates • Section 504 – “No otherwise qualified individual with a disability… shall, solely by reason of her or his disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”

12. Digital Accessibility in Mind: Selecting Accessible Products & Services • Technology Accessibility • Technology • Accessibility

13. Technology • Information Technology (IT) • Information and Communication Technology (ICT) • Electronic and Information Technology (EIT) • Digital Technology (DT)

14. "Electronic and information technology" or "EIT" includes information technology and any equipment or interconnected system or subsystem of equipment that is used in the creation, conversion, or duplication of data or information. The term electronic and information technology includes, but is not limited to, the internet and intranet websites, content delivered in digital form, electronic books and electronic book reading systems, search engines and databases, learning management systems, classroom technology and multimedia, personal response systems ("clickers"), and office equipment such as classroom podiums, copiers and fax machines. It also includes any equipment or interconnected system or subsystem of equipment that is used in the automatic acquisition, creation, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information. EIT includes telecommunications products (such as telephones), information kiosks, Automated Teller Machines (ATMs), transaction machines, computers, ancillary equipment, software, firmware and similar procedures, services (including support services), equipment maintained and services operated by third-party vendors, and related resources.

15. Accessibility • Disability & Ability • Full participation & inclusion • Equal opportunities • Independence • Systemic change • Civil rights law - ADA & Section 504

16. “Accessible” means that a person with a disability is afforded the opportunity to • acquire the same information, • engage in the same interactions, • and enjoy the same services as a person without a disability in an equally effective and equally integrated manner, with substantially equivalent ease of use. (OSU Resolution Agreement, OCR Docket #15-16-2108)

17. “Equally Effective and Equally Integrated”

18. Disability Types& Technology Accessibility

19. Disability Types • Visual • Auditory • Motor/Movement • Cognitive

20. Digital Accessibility in Mind: Selecting Accessible Products & Services • Compliance Landscape

21. Kindle Accessibility Suits (June 2009)

22. Dear Colleague Letter (DCL) (June 2010)

23. “Joint ‘Dear Colleague’ Letter: Electronic Book Readers” (US DOJ and DOE)

24. DCL / FAQ (May 2011)

25. Does Not ImposeNew Legal Obligations

26. All Forms of Emerging Technologies

27. “Equally Effective and Equally Integrated”

28. Penn State UniversityAgreement (October 2011)

29. WCAG 2.0 Level AA

30. Training & Support

31. Accessible IT Purchasing Program

32. More agreements • Louisiana Tech University (2013) • South Carolina Technical College System (2013) • Florida State University (2014) • Maricopa Community College District (2014) • University of Montana (2014) • University of Cincinnati (2014) • Youngstown State University (2014)

33. And more... • Atlantic Cape Community College (2015) • Siskiyou Joint Community College District (2015) • University of Colorado Boulder (2015) • edX (2015) • Harvard, MIT (2015) • University of Phoenix (2015) • Miami University (2016)

34. Accessible IT Purchasing Program

35. Digital Accessibility in Mind: Selecting Accessible Products & Services • Strategies

36. Amherst College IT Accessibility Task Force • Documents, Media, & Instructional Materials • Web Accessibility • Procurement of Accessible EIT Products & Services

37. Flying Plane As We’re Building It

38. Some Initial Steps You Can Take to Address Technology Accessibility • Answer four initial questions (impact): • Is this technology public facing or only available with campus authentication? • Howmany people will see/use this technology? • Who will use this technology? (students, faculty, staff, and/or public?) • Who requested this technology? (you or someone else?)

39. Some Initial Steps You Can Take to Address Technology Accessibility • Web search: • “[PRODUCT NAME]” “accessibility” • “[PRODUCT NAME]” “accessibility” site:.edu • Contact the vendor: • “Vendor/Bidder EIT Accessibility Questionnaire" • Accessibility tests: • Can you navigate without mouse? • What does the WebAIM WAVE tool reveal?

40. Some Initial Steps You Can Take to Address Technology Accessibility • Navigate Without a Mouse: • NoMouse Challengehttp://nomouse.org • Force Focus Bookmarklet (Paul Adam)pauljadam.com/bookmarklets/focus.html

41. Some Initial Steps You Can Take to Address Technology Accessibility • WebAIM WAVE Tool: • Firefox Browser Add-on • Chrome Browser Extension • wave.webaim.org

42. Some Possible Next Steps • Accessibility Testing (in-house and/or external) • Vendor Accessibility Demonstrations • Formal evaluation and generation of EEAAPs (equally effective alternate access plans) • Submit an AskIT ticket for help vetting the accessibility of high-impact technology purchases and developments!

43. Some Possible Next Steps “Equally effective alternative access,” with respect to electronic and information technology, means an alternative format, medium or other aid that accurately and in a timely manner communicates the same content as does the original format or medium, and which is appropriate to an individual’s disability.

44. PeJple

45. Infuse Accessibility into the Roles/Responsibilities of Every Campus Community Member