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RMC Meeting 17-18 September 2013 Seattle, Washington Presented by Adam Ruck. Agenda. RABQSA Aerospace Team RABQSA Aerospace Applications Examiner’s Queue RMC Decisions Issues Improvements Questions. RABQSA Aerospace Team. Peter Holtmann, strategic manager

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rmc meeting 17 18 september 2013 seattle washington presented by adam ruck
RMC Meeting

17-18 September 2013

Seattle, Washington

Presented by

Adam Ruck

agenda
Agenda
  • RABQSA Aerospace Team
  • RABQSA Aerospace Applications
  • Examiner’s Queue
  • RMC Decisions
  • Issues
  • Improvements
  • Questions
rabqsa aerospace team
RABQSA Aerospace Team
  • Peter Holtmann, strategic manager
  • Kerry Palejs, senior executive for service delivery
  • Adam Ruck, aerospace services manager
  • Mary Rehm, exams, learning & development, and programs manager
  • Patricia White, aerospace schemes service staff
  • Presley Quinn, aerospace schemes service staff

President & CEO

General Manager

Operations

Operations Manager,

North America

Learning & Development Manager,

Psychometrician

Examiner, Aerospace

Examiner, Aerospace

examiner s queue as of 10sep2013
Examiner’s Queue as of 10SEP2013
  • Applications
    • Initial , 61
    • Recertification, 37
    • Expansion, 9

Applications

rmc decisions by scheme grade 1mar2013 31aug2013
RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013
  • Approved AS9100
    • AA, 20
    • AIEA, 12
    • AEA, 2
  • Disapproved AS9100
    • AA, 2
    • AIEA, 8
    • AEA, 0
rmc decisions by scheme grade 1mar2013 31aug20131
RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013
  • AS9110 Approved
    • AA, 3
    • AIEA, 0
    • AEA, 0
  • AS9110 Disapproved
    • AA, 0
    • AIEA, 2
    • AEA, 0
rmc decisions by scheme grade 1mar2013 31aug20132
RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013
  • AS9120 Approved
    • AA, 3
    • AIEA, 5
    • AEA, 1
  • AS9120 Disapproved
    • AA, 0
    • AIEA, 0
    • AEA, 0
rmc disapprovals 1jul 31aug2013
RMC Disapprovals1JUL-31AUG2013
  • 8 Disapprovals
    • 4, Independent Contractor, Self-Employed, etc…
    • 2, Work Experience
    • 2, Audit Log
complaints resignations and appeals 1jul 31aug2013
Complaints, Resignations, and Appeals 1JUL-31AUG2013
  • Complaint, 9
  • Resignations, 1
  • Appeals, 0
issues
Issues
  • Customers not submitting the correct required documents
  • Length of RMC voting process
  • Expediting Customers
  • Customers speaking directly to RMC
improvements
Improvements
  • Additional AS Examiner
    • Implemented 19AUG2013
  • Applicant Documentation Requirements
    • Implement by 27SEP2013
  • Certification Requirement Update & Processing Timeline
    • Implement by 4OCT2013
  • Technology
    • Implement end of 2013
adam ruck operations manager north america 1 414 272 3937 ext 7244 aruck@rabqsa com

?

Adam Ruck

Operations Manager, North America

+1 414-272-3937 ext. 7244

aruck@rabqsa.com