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Mission Staff Assistant. Developed as part of the National Emergency Services Curriculum Project. Introduction. The Mission Staff Assistant (MSA) is an entry-level job at mission base. Completed General Emergency Services 101T card for MSA.

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mission staff assistant

Mission Staff Assistant

Developed as part of the National Emergency Services Curriculum Project

  • The Mission Staff Assistant (MSA) is an entry-level job at mission base.
    • Completed General Emergency Services
    • 101T card for MSA
  • The MSA’s primary responsibility is administration, particularly processing mission personnel.
introduction con t
Introduction (Con’t.)
  • The MSA may also perform basic functions of other specialty areas:
    • Information Officer
    • Safety Officer
    • Planning
    • Logistics
public relations
Public Relations
  • Interact with the media or other interested bystanders.
  • Assist the Information Officer with the media or other interested bystanders.
  • If no Information Officer is present, meet the media/bystanders and assist them as much as possible without interfering with the mission until the IO or IC can be notified.
public relations continued
Public Relations Continued
  • Nothing is released without permission from the IC or IO.
  • Direct reporters, family and bystanders to the IO (IC if no IO).
  • Never guess or speculate. Always follow-up.
  • “I don’t know” or “You need to ask the IO” – Not “I am not allowed to tell you.”
coordinating visits by interested parties
Coordinating Visits by interested parties
  • Assist the IC or IO in Coordinating Visits of the News Media
  • You may have to deal with the media or bystanders in the absence of an information officer. Do the best you can by following the guidelines in CAPR 60-3, and working with the incident commander and other key staff.
  • Don’t be afraid to refer visitors up the chain
memoranda of understanding
Memoranda of Understanding
  • CAP has many ES partner agencies.
    • American Red Cross
    • FEMA
    • National Weather Service
    • Other state, local, and service organizations
  • What is the Purpose of MOUs?
    • Outlines how we will work with other agencies
    • Outlines the insurance coverage and reimbursement arrangements for operations
calling in the troops
Calling in the troops
  • Assist the incident commander in activating the mission team if asked.
  • Alert rosters:
    • Who/what is needed?
    • Who is qualified to do what?
    • Available resources.
  • Keep a Phone log
  • Prepare for planning and briefing
mission check in
Mission Check-in
  • Process mission personnel and equipment during a mission.
    • Primary duties:
      • Sign-in and Sign-out.
      • Check credentials.
      • Set up (brief/debrief, meetings, status boards).
      • Collect and manage data.
mission check in continued
Mission Check-in Continued
  • Credentials
    • Everyone must have valid and current:
      • CAP membership card
      • 101 card or database record
  • May need valid and current:
    • ROA card
    • State & CAP Driver Licenses
mission check in continued11
Mission Check-in Continued
  • Mission Pilots must have valid and current:
    • FAA pilot certificate
    • FAA medical certificate
    • CAP Form 5 (1 year)
    • CAP Form 91 (2 years)
    • ROA card
general assistance
General Assistance
  • May be asked to assist in:
  • Conducting basic safety/hazard inspections
  • Setting up areas for briefings and meetings
  • Setting up and maintaining status boards
  • Locating personnel for next ops period
  • Building briefing packages (including basic weather)
  • Developing portions of the Incident Action Plan
  • Compiling mission data and documents
  • Maintaining logs and information
safety inspections
Safety Inspections
  • Risk management is used to eliminate or mitigate hazards.
  • Report any hazards or unsafe practices to the safety officer.
    • Wherever you are, look for hazards - use common sense
  • If imminent danger, take immediate action.
  • If not, report it to proper authority.
mishap investigations
Mishap Investigations
  • Mishap -- an unplanned or unsought event, or series of events, that results in death, injury, or damage to or loss of equipment or property.
    • classified as either bodily injury, property damage, or other.
  • Safety Officer is responsible for reporting.
mishap investigations continued
Mishap Investigations Continued
  • If no MSO at the mission base:
    • Classify and notify per CAPR 62-2, Mishap Reporting and Investigation.
      • IC or unit commander immediately notifies the wing commander and wing safety officer.
      • If serious injury or death is involved, National HQ personnel are notified.
      • CAPF 78, Mishap Report Form, within 48 hours of the mishap.
situation maps
Situation Maps
  • Assist in maintaining situation maps and status boards.
  • Ensure information is entered correctly and in a timely manner based on your supervisors direction.
  • Know the ICS Map Symbols
  • It would be helpful to know how to plot latitude and longitude (may be a future requirement)
maintain clue logs
Maintain Clue Logs
  • Wing or local forms and checklists
  • CAPF 104 (reverse), Mission Flight Plan/Briefing Form
  • CAPF 106, Ground Interrogation Form
  • CAPF 109, Ground Team Clearance

CAPF 109

Ground Team Clearance


CAPF 104

Reverse Side

resource availability and tracking
Resource Availability and Tracking
  • Determine the status and availability of resources for a mission.
    • Identify and locate resources:
      • Wing, group or unit roster/list.
    • Verify resources:
      • Make sure equipment is operable.
resource availability and tracking continued
Resource Availability and Tracking Continued
  • Track deployed resources:
  • Use an equipment sign-out log to control non-expendable assets.
  • Non-expendable assets must be inspected and returned to their proper locations at end of mission.
  • Document significant expendables used.
  • Make sure any equipment borrowed from another agency is returned (in the same or better condition as it was when you borrowed it).
24 hour clock
24 hour clock
  • To avoid confusion from A.M. or P.M.- the military clock is used to record time.
    • Midnight to noon is listed as 0000 to 1200 hours
    • Noon to midnight- add 12 to standard clock
      • 1300, 1400, 1500…2300
  • 9:42 A.M. would be 0942 hours
  • 5:00 P.M. would be 1700 hours
zulu time
  • To avoid confusion in working with different time zones- Zulu or Coordinated Universal Time is often used.
  • measured from the Greenwich Meridian Line at the Royal Observatory in Greenwich, England
  • Calculations from local to Zulu time will depend on where in the country you are
  • Check with the Communications Unit Leader at the mission if you need help in calculating
vehicle inspections
Vehicle Inspections
  • Perform a vehicle safety inspection.
    • Normally the duty of the SO.
    • Daily Vehicle Inspection Report
  • If necessary, update and maintain a vehicle operations (usage) log for the finance/admin section.
mission duties
Mission Duties
  • Don’t be afraid to ask questions or for help from your supervisor
  • Be careful, there can be many hazards around a mission base (wires, antennas, vehicles)
  • Watch your health. Don’t get so involved in duties you forget hydration, eating, rest, etc.
  • Remember to take into account of your duty time that it may involve a long drive home. Get plenty of rest.
  • Don’t try to do something you haven’t been trained to do.
  • Be professional and helpful in attitude
additional studies
Additional Studies
  • CAPR 173-3: Reimbursement policies and procedures
  • CAPR 60-1: CAP Flight Management
  • CAPR 60-3: CAP ES Training & Operational Missions
  • CAPR 60-4 V1: CAP Emergency Services Mission Forms
  • CAPR 60-4 V2: CAP Emergency Services Training Forms
  • CAPR 60-5: Critical Incident Stress Management
  • CAPR 62-1: CAP Safety Responsibilities & Procedures
  • CAPR 62-2: Mishap Reporting and Investigation
  • CAPR 100-1V1: CAP Communications
  • CAPR 900-3: Firearms- Assistance to Law Enforcement Agencies
  • CAPP 2: CAP ELT/EPIRB Search