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Interview Skills. Tutorial. This tutorial will introduce you to the three phases of the job interview, the types of interviews used by employers, and the qualities that employers said impressed them most during the interview. The Purpose of an Interview.

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This tutorial will introduce you to the three phases of the job interview, the types of interviews used by employers, and the qualities that employers said impressed them most during the interview.
the purpose of an interview
The Purpose of an Interview
  • To give the employer an opportunity to learn about you, your qualifications and experience, and to decide if you are the best person for the job.
  • To give the job seeker an opportunity to learn about the company, the position, its duties and expectations and to convince the employer that he/she is the right person for their organization.
  • Point where hiring decisions are made.
  • Screening tool for future interviews.
phase 1 before
Phase #1: Before
  • Know Yourself
  • Know the Employer
  • Appearance
  • Timing
before know yourself
Before: Know Yourself
  • Think about how your interests, skills, education, experience, and values fit in with the type of organization and position for which you are being interviewed.
before know the employer
Before: Know the Employer
  • Researching potential employers enables you to ask well informed questions and to see how you fit in the organization.
  • Researching potential employers is expected by interviewers.
before appearance
Get a good night’s rest

Choose an outfit that doesn’t wrinkle easily

Avoid loud colors

Avoid low cut blouses

Avoid short skirts

Avoid clanging jewelry, excessive make-up, and bold fragrances

Avoid sandals and open-toed shoes

Avoid character ties

Be sure hairstyle is neat

Be sure that your teeth are clean and your breath is fresh

Be sure shoes are clean and polished

Be sure facial hair is neatly trimmed

Before: Appearance
before timing
Before: Timing
  • Know the exact time and location of the interview.
  • Do a dry run prior to the interview to find accessible parking and entrances.
  • If you are using public transportation, allow time for the inevitable.
  • Arrive 15 minutes early to freshen up hair and clothes.
phase 2 during
Phase #2: During

Most interviews will include the following structure:

  • Greeting / Opening
  • Small Talk
  • Questions & Answers
  • Closing
during opening
During: Opening
  • The interview begins once you step into the outer office, so be nice to everyone you meet.
  • Refrain from fidgeting or spreading out your belongings (e.g., coat, umbrella).
during small talk
During: Small Talk
  • Enter and greet the interviewer with a smile, good eye contact and firm hand shake.
  • Always refer to the interviewer by their name (e.g., Mr. Brown).
  • Keep a good posture, place feet firmly upon the floor, and put your belongings in your lap or next to your chair.
during questions answers
During: Questions & Answers
  • Listen to questions carefully.
  • Answer questions in a brief, concise manner.
  • Relate all answers to the job and your skills.
  • Mention examples and results of your past work.
during questions answers14
During: Questions & Answers
  • Take notes.
  • When it’s your turn, ask questions, for this shows responsibility and alertness.
  • Previously prepared questions will impress the interviewer even more.

* for a complete list of sample questions, refer to our Successful Interviewing Strategies guide

during closing
During: Closing
  • Clues to indicate the interview is ending
    • The interviewer may rustle papers, look at his/her watch or pack up his/her belongings.
    • The interviewer will state that he/she has all the information needed.
    • The interviewer will stand.
  • Thank the interviewer, by name for their time, shake their hand, smile, and say goodbye.
phase 3 after
Phase #3: After

This is the final phase of an interview. It includes two components:

  • Follow-Up
  • Evaluation
after follow up
After: Follow-Up
  • Jot down important notes about the job and the organization.
  • Send a thank you card or note or email to the interviewer.
  • A phone call is good also.
after evaluation
After: Evaluation
  • Take the time to evaluate the interview experience.
    • What would you do differently?
    • Where can you improve?
    • What were your impressions?
    • What can you expect next?
    • Are you still interested in the position?
types of interviews
Types of Interviews

The interview is the last segment in the selection process. Employers use interview styles that assist in revealing those attributes of the candidate that are most essential for the job and most beneficial to the organization.

types of interviews20
Exploratory/ Information














For more information refer to our Successful Interviewing Strategies guide.

Types of Interviews
Verbal skills



Honesty / Integrity



Past experience

Self confidence

Eye contact

Manners / Etiquette

Positive attitude

Sense of humor

Did You Know?Qualities that employers said impressed them the most about a candidate during the interview.
good luck on your interviews

Good Luck on Your Interviews!

The End

If you have questions, please contact Career Services via the “Talk to a Career Counselor” link on our website or give us a call at 410-871-3305