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Working in Multiprofessional Teams

with young people. Working in Multiprofessional Teams. Malcolm Payne. Working with young people. Young people are dependent… …but moving towards independence. Their degree of independence varies… …and is controlled by relationships with adults… …and agencies.

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Working in Multiprofessional Teams

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  1. with young people Working in Multiprofessional Teams Malcolm Payne

  2. Working with young people • Young people are dependent… • …but moving towards independence. • Their degree of independence varies… • …and is controlled by relationships with adults… • …and agencies. • Relationship-management comes from information-management. • Working with young people involves constant variation. Malcolm Payne

  3. Teamwork is… …security against the risks of complexity in post-modern welfare Malcolm Payne

  4. Teamwork is about… …the division of labour: once there is more than one person doing a job, you will have to divide the work Malcolm Payne

  5. Co-ordination policy Co-ordination, collaboration and partnership State-market User-provider driven Strategic, regulated, bureau-professionalised Participation, advocacy Multiprofessional teamwork Medical model – hospital, community Voluntary sector co-ordination 4 models: Keyworker Strategic co-ordination Informal collaboration Multiprofessional Teamwork in care services Malcolm Payne

  6. Co-ordination policy • Co-ordination • Services’ strategies and polices should be mutually supportive and reinforcing • Collaboration • Practitioners and managers should work together so that work connects, is effective and economic • Partnership • Work should be integrated with users and carers, and respond to what they want • Also, planned, long-term relationships between agencies Malcolm Payne

  7. Relationships Inter- -Agency -Profession -Discipline Multi- Malcolm Payne

  8. Issues in teamwork Boundary Identity Resources Malcolm Payne

  9. Theories of collaboration • General systems theory • The organisation is made up of interdependent, interlocking parts • Social exchange theory • Reciprocity affects relationships in an organisation • Co-operation theory • People calculate strategy to choose between options where there are conflicts of interest: issues are reciprocity, durability, provocability Malcolm Payne

  10. Purposes of multiprofessional work • Bring together skills • Share information • Achieve continuity • Ensure accountability • Co-ordinate planning • Co-ordinate resources. Malcolm Payne

  11. Teamwork tensions 1 …but in care services, we must look outward. To develop team relationships, we must look inward… Malcolm Payne

  12. Teamwork tensions 2 Teamwork is valued as mutual support… …but it is also an instrument to meet the organisation’s aims. Malcolm Payne

  13. Teamwork tensions 3 Teambuilding focuses on colleagues’ needs… …but services should concentrate on users’ needs. Malcolm Payne

  14. The Traditional Team Traditional team Malcolm Payne

  15. The Open Team 1 Open team Malcolm Payne

  16. The Open Team 2 Reaching out Drawing in Malcolm Payne

  17. Clear and common purpose Sense of belonging Synergy – team is more than the sum of its parts Openness Co-operation and mutual support; informal atmosphere Creative Clarifies roles and responsibilities Sound procedures Appropriate leadership Regular reviews Individual development Participation in good group relations Good external relations Team characteristics Malcolm Payne

  18. Teambuilding overview • Reviewing • Individual development • Strategic – mission and vision • Task differentiation - competences • Role integration – occupational standards • Role clarity or role blurring? • Problem-solving • Consultation Malcolm Payne

  19. Conflict in teams – when? • Ambiguous domains • Conflicts of interest • Communication barriers – distance in time/space • Dependence and expectations • Strongly differentiated roles • Frequent contacts (more chance of problems) • Consensus needed (problems if agreement impossible) • History Malcolm Payne

  20. Models of team development - 1 Forming Storming Norming Performing Re-forming Natural development Assisted development Malcolm Payne

  21. Models of team development - 2 Situational/contingency Preferences team Type of work Organisation Malcolm Payne

  22. Types of team football tennis athletics Malcolm Payne

  23. Team members’ roles Interpersonal roles Personality Interpersonal roles Skills Work roles Malcolm Payne

  24. with young people Working in Multiprofessional Teams Malcolm Payne Malcolm Payne

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