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Zaragoza Tram: Connecting the City with Efficiency

Discover the Zaragoza Tram, a modern and efficient transportation system serving over 100,000 passengers per day in Spain's 5th most populous city. With state-of-the-art technology and a commitment to sustainability, the tram is transforming the way people move in Zaragoza.

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Zaragoza Tram: Connecting the City with Efficiency

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  1. Tranvía de Zaragoza Uppsala, May 22nd 2019

  2. That’s what we are

  3. Zaragoza 700,000 people The 5th mostpopulouscity of Spain Geoestrategichub Equidistant (300 km) of Madrid, Barcelona, Bilbao and Valencia

  4. Line 1 Length:12,8 km Number of stops: 25 Number of trams: 21 Length of trams: 32 m to 42 m Capacity: 200 passengers Supply: Catenary, except in the city center: Gran Vía – Chimenea (1,8 km) Frequency (peak hour): 5’ Total trip North-South: 40’ Distance between stops: 500 m Interchangers: 3 Intermodal parking lots: 2 Depots and workshops: 2 Beggining 1st Phase: August 2009 Beggining 2nd Phase: February 2011 Complete line: March 2013

  5. Contract structure PPP: Design, Build, Finance, Operate & Maintenance (DBFOM)

  6. The smaller the city is, the less demand the tram has

  7. The highest demand in Spain More than 100,000 passengers per working day in a city with 700,000 people 2018 demand: 27,858,796 passengers 25% of passengers have left their car at home to take the tram 52.21% of users take the tram twice per day

  8. Why?

  9. Special services Fiestas del Pilar 24 hours during 11 days 264 hours of uninterrupted service Frequencies between 5 and 6 minutes Special services for football matches

  10. Intermodality All the travel tickets and cards are integrated Tram: 27.8 million passengers Bus: 90 million passengers Tram: 20.34 users / km Bus: 5.04 users / km

  11. The more demand the tram has, the worse the service is

  12. Customer satisfaction survey Detecting improvement points Best rated points: Information (8.46), Environment (8.45), Safety (8.33), Punctuality (8.20)

  13. 12 KPI’s Clear, measurable & achievable

  14. KPI’s evolution 2011-2018

  15. The tram platform complicates the traffic

  16. Tram upgrades the city An opportunity to change the way the people move Upgraded boulevards, sidewalks and bridges along 12.8 kilometres More than 42,000 m2 of natural grass with drip irrigation

  17. Gran Via boulevard

  18. Gran Via boulevard

  19. Coso street

  20. Coso street

  21. More use of circunvallations Zaragoza finished the construction of 2 belts around the city in 2008 The traffic belts were underused until Line 1 started its service The inner belt increased its use a 10.6% when tram started up

  22. Less traffic inside the city Sustainability is one of the better rated points (8.45) 15% less traffic in average in the whole city Up to 30% in the city centre

  23. España square (2009) 33,740 cars / day

  24. España square (2017) 10,245 cars / day -70%

  25. Paraíso square (2009) 93,410 cars / day

  26. Paraíso square (2017) 49,690 cars / day -47%

  27. César Augusto Ave. (2009) 24,320 cars / day

  28. César Augusto Ave. (2017) 0 cars / day -100%

  29. Environmental contribution Research of CIRCE Institute (University of Zaragoza) With tram, Zaragoza is saving 19.6 million litres of fuel per year • Since the tram started up, the city avoids per year: • 481 Tn of NOx • 293 Tn of CO2 • 17 Tn of solid particles (PM10)

  30. Technology contributes in a better service

  31. Onboard Energy Storage System The longest stretch without catenary in Spain (2 km) Hybrid technology of ultracapacitors and batteries Tram recharge by a lowering device and a metal plate at the stops

  32. Dynamic Priority System Developed by the Zaragoza City Council 172 junctions along the line and 13 traffic light junctions per km Commercial average speed of 19.5 km / h 200 security cameras and 1 central computer

  33. EU Shif2Rail project Workshop consumption monitoring Detecting improvement points for energetic efficiency Predictive maintenance and early detection of failures

  34. Mobility must be strategic in the city’s development

  35. Zaragoza Sustainable Mobility Plan Promoting electrical mobility and intermodality Two more tramlines are projected for the next years More bike lanes and pedestranizations

  36. Commitment to sustainability Covenant of Mayors for Climate and Energy Zaragoza is commited to reduce its emissions a 20% in 2020 The job is close to be done

  37. It’s better not to share your experience

  38. Destination Zaragoza 243 cities from 64 countries

  39. Happy to receive… Publicorganizations Technicians Politicalrepresentatives Educationalinstitutions Operators

  40. 16 relevant awards Best Urban Integration Project. UITP Light Rail Awards 2012 Best World Project. Light Rail World Awards 2012 Best Environmental and Sustainability Initiative. Global Light Rail Awards 2016

  41. Thank you marcos.espanol@lostranviasdezaragoza.es

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