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Feed My Starving Children – A Case Study

Feed My Starving Children – A Case Study. Introduction. Feed My Starving Children – A Case Study. Questions. Why FMSC ?. Feed My Starving Children – A Case Study. A brief history – How it began. Founded in 1987 by Richard Proudfit “If you’ve seen my starving children, go and feed them.”.

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Feed My Starving Children – A Case Study

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  1. Feed My Starving Children – A Case Study Introduction

  2. Feed My Starving Children – A Case Study Questions • Why FMSC ?

  3. Feed My Starving Children – A Case Study A brief history – How it began • Founded in 1987 by Richard Proudfit • “If you’ve seen my starving children, go and feed them.”

  4. Feed My Starving Children – A Case Study A brief history – Meal formula • Area food scientists developed MannaPack™ Rice in 1993 • Specifically intended for undernourished children aged 5 – 7 years

  5. Feed My Starving Children – A Case Study A brief history – Delivering meals • FMSC recruited volunteers to pack meals • Shipped first meals in 1994, to Rwanda, Haiti, Belarus, and Paraguay • Over 99% of meals reach their destination

  6. Feed My Starving Children – A Case Study A brief history – Rededication to Christ • FMSC struggled, producing only 2 – 3 million meals per year • December 2003, the board rededicated FMSC to Christ • Prayer became a priority • Support increased

  7. Feed My Starving Children – A Case Study A brief history -- Growth • Meal production increases • Site expansion, from 1 site to 8, with 2 MobilePack™ warehouses

  8. Feed My Starving Children – A Case Study A brief history – Potato Formulas • Expansion of product line, 2008-2010 • MannaPack Potato-D • MannaPack Potato-W

  9. Feed My Starving Children – A Case Study Questions • Why FMSC ? • Why FMSC ?

  10. Feed My Starving Children – A Case Study The players • Supply Chain • Department of International Programs (DIPs) • Permanent Sites / Staging Locations • Vendors • Distribution Partners

  11. Feed My Starving Children – A Case Study From the top • FMSC determines its meal goal for the year • FY 2018-19 goal is 365 million meals

  12. Feed My Starving Children – A Case Study How the meals are scheduled • Supply Chain builds a packing schedule, several months out • Parameters: volunteer registrations, packing rates, turnout rates • Uses modeling to assist in forecasting meal production

  13. Feed My Starving Children – A Case Study Where the meals come from • Supply Chain orders ingredients from vendors • Enters into commodities contracts, committing to purchase a specific amount over next 12 – 18 months • Places purchase orders against those contracts based on packing schedule

  14. Feed My Starving Children – A Case Study Where the meals go • DIPs receive Distribution Partner meal requests at start of year • 85% of FMSC meals allocated to Distribution Partners • Throughout the year, DIPs schedules when to deliver meals to Distribution Partners

  15. Feed My Starving Children – A Case Study We skipped a step • Supply Chain sets the packing schedule • Supply Chain orders ingredients • DIPs sets the shipping schedule for the finished product • Where does the finished product come from?

  16. Feed My Starving Children – A Case Study Packing sites – Permanent and MobilePack™ • Packing site receives weekly packing goals • Ingredients arrive at site • Volunteers pack meals • Site reports results of packing sessions

  17. Feed My Starving Children – A Case Study Weekly packing goal • Box goal set by Supply Chain • Site determines daily box goals based on volunteers • Site determines goal for each packing session • Site reports results

  18. Feed My Starving Children – A Case Study Ingredients • Supply Chain, Vendors, and Sites schedule shipments • Ingredients tagged to facilitate FIFO usage (GMP) • Product tracking

  19. Feed My Starving Children – A Case Study Daily GMP • Site fills out daily SSOP/GMP checklist • Volunteers learn of GMP in orientation

  20. Feed My Starving Children – A Case Study Final pre-packing preparation • Packing room stocked with ingredients • Boxes built • Bags labeled

  21. Feed My Starving Children – A Case Study The calm before the storm

  22. *** SLOW *** The storm

  23. Feed My Starving Children – A Case Study Volunteer check-in

  24. Feed My Starving Children – A Case Study Orientation

  25. Feed My Starving Children – A Case Study GMP for volunteers

  26. Feed My Starving Children – A Case Study GMP in action

  27. Feed My Starving Children – A Case Study Labelers

  28. Feed My Starving Children – A Case Study Let the packing begin

  29. Feed My Starving Children – A Case Study Adjusting with rice

  30. Feed My Starving Children – A Case Study Heat sealing the bags

  31. Feed My Starving Children – A Case Study Bags place on table and then into box

  32. Feed My Starving Children – A Case Study Warehouse • Warehouse workers have additional rules, mostly safety related • They keep the tables stocked and packing

  33. Feed My Starving Children – A Case Study Labeled boxes

  34. Feed My Starving Children – A Case Study Warehouse replenishes ingredients

  35. Feed My Starving Children – A Case Study Cart runners restock packing tables

  36. Feed My Starving Children – A Case Study Boxes carried to warehouse for weighing

  37. Feed My Starving Children – A Case Study Weighing packed boxes

  38. Feed My Starving Children – A Case Study Quality checks during packing • Bag is proper weight • Bag is sealed properly • Box is proper weight • Correct number of bags per box

  39. Feed My Starving Children – A Case Study Boxes placed on pallets

  40. Feed My Starving Children – A Case Study FMSC staff wraps and straps finished product

  41. Feed My Starving Children – A Case Study Praying over packed food

  42. Feed My Starving Children – A Case Study Finished product ready for shipping

  43. Feed My Starving Children – A Case Study Intra-day monitoring and reporting • Staff maintains intra-day progress chart • Staff reports packing results (#boxes, #volunteers) twice per day via ERP system • Regular reporting of inventory

  44. Feed My Starving Children – A Case Study Shipping • Preliminary schedule set weeks in advance • Communication is essential

  45. Feed My Starving Children – A Case Study Shipping day • Confirm contents of shipment • Load pallets into trailer • Pray over food one last time before it leaves the site

  46. Feed My Starving Children – A Case Study Pallet tags

  47. Feed My Starving Children – A Case Study Product tracking • For each session, staff records pallets built (and partially built) • Job # (second line) matches the pallet tag.

  48. Feed My Starving Children – A Case Study More product tracking • On the same sheet, staff records the lot numbers of ingredients used in this session. • E.g., rice lot number is 16362, bag #12

  49. Feed My Starving Children – A Case Study Still more product tracking • Vendor tags each shipment with FMSC lot number (e. g., 16362) • FMSC assigns bag # • Staff logs each pallet tag with each shipment

  50. Feed My Starving Children – A Case Study Product tracking – tying it all together • FMSC records pallet tags included in each shipment • Pallet tag identifies 2-day packing window • Session log maps pallet tags to FMSC and vendor lot numbers for all ingredients • Could theoretically map any shipped product back to the shipment from the vendor and vice versa

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