HUT. China - Japan - India Jaana Pukkila. Cultural Differences. Values: right/wrong, truth ... Religions, philosophies -> making sense of the world, legitimising values: Social norms, attitudes, customs Dos & Don’ts Organisations Communication Etc.
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China - Japan - India
-> making sense of the world, legitimising values:
Rank & title
No equal relationships
One should only do things / utter words appropriate to one’s rank in family/society (Confucius)
---> not know-how but know-who, companies do not do business - people do,
need of a go-between -> in Japan a must (shokaisha)
Chinese guanxi = Japanese ningen kankei
How to build/maintain guanxi: extra curricular activities...
In a hierarchical organisation:
--> no one culture
--> no one business culture (e.g. bureaucrats, traditional industries, high tech e.g. ICT…)
--> In business: general polite manners suffice