the risk management process as nzs 4360 chapter 3 l.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
The Risk Management Process (AS/NZS 4360, Chapter 3) PowerPoint Presentation
Download Presentation
The Risk Management Process (AS/NZS 4360, Chapter 3)

Loading in 2 Seconds...

play fullscreen
1 / 17

The Risk Management Process (AS/NZS 4360, Chapter 3) - PowerPoint PPT Presentation


  • 174 Views
  • Uploaded on

Monitor and review. Establish the context. Communicate and consult. Identify risks. Analyse the risks. Evaluate the risks. “Treat” risks. The Risk Management Process (AS/NZS 4360, Chapter 3). Risk Management Process Risk Assessments & Risk Registers. Risk Register. Establish the context.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'The Risk Management Process (AS/NZS 4360, Chapter 3)' - faustus


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
the risk management process as nzs 4360 chapter 3

Monitor and review

Establish the context

Communicate and consult

Identify risks

Analyse the risks

Evaluate the risks

“Treat” risks

The Risk Management Process(AS/NZS 4360, Chapter 3)
slide2

Risk Management Process

Risk Assessments & Risk Registers

Risk Register

Establish the context

Monitor and review

Communicate and consult

Identify risks

Analyse the risks

Assess Risks

Evaluate the risks

Treat the risks

slide3

Identifying risks: where?

Service User

Organisation

Support

Systems

Environment

of Care

risk identification how
Internal

Incidents

Complaints

Sickness absence / staffing levels

Risk assessments

Audits

Team meetings / workshops

External

Audits

External Inspections

New legislation and policy

Mental Health Commission

Hospital Advisory Service

Health & Social Services Regulation & Improvement Authority

Risk Identification: how?
risk analysis using information to determine the likelihood of reoccurrence and severity of impact
Risk AnalysisUsing information to determine the likelihood of reoccurrence and severity of impact

Almost Certain

Likelihood

Rare

Insignificant

Severity

Catastrophic

the response controlling treating risk
The response: Controlling / Treating Risk

Risk Mitigation

Reducing the Impact

Likelihood

Risk Prevention

Severity of Impact

risk treatment options
Risk Treatment Options

TRANSFER

ELIMINATE or AVOID

REDUCE

ACCEPT

the role and responsibility of the trust
The Role and Responsibility of the Trust
  • Organise for risk management
  • Establish policies and procedures
  • Training and education
  • Gather information
  • Share information
  • Manage incidents, claims and complaints
  • Learn from these
  • Prevent future adverse incidents
the role and responsibility of managers
The Role and Responsibility of Managers
  • Managers:
    • Risk Management Strategy and systems
    • Promoting Risk Management awareness
    • Ensuring Risk Assessments completed and communicated
    • Encouraging adverse event / incident reporting, near miss, and learning
    • Releasing staff for training
    • Identify and release staff to act as risk assessors
    • Monitoring professional/clinical and social care standards
    • Ensure compliance with standards and legislation
your role and responsibility
Your Role and Responsibility
  • Report incidents and near misses
  • Report concerns/risks
  • Get involved in assessing risk
  • Learn from complaints
  • Maintain confidentiality
  • Be aware of professional standards and legal responsibilities
  • Deliver safe professional/clinical and social care
  • Be familiar and comply with the Trust Risk Management policies and systems
slide11
The Trusts’ commitment to you:Trust Policy Statement – Incident Reporting

The Trust believe that the systematic identification, analysis and control of risk will be facilitated by effective incident recording, which will be afforded a high priority within the Trust.

An educational process and the establishment of a supportive, open and learning culture that encourages staff to report mistakes, incidents and near misses through the appropriate channels will underpin this.

slide12
Trust Policy Statement – Incident Reporting
  • The Trust supports an open and fair culture that means:

Staff who make a prompt and honest report in relation to an incident, near miss or mistake will not be disciplined except under the following circumstances :

  • Where the member of staff acted in a criminal deliberate or malicious manner
  • Where the member of staff is guilty of wilful or gross carelessness or neglect contravening the Trust policies and procedures and/or professional codes of conduct and could reasonably be expected to appreciate the direct consequences of his/her behaviour
  • Where an incident follows other similar incidents of a similar nature and the Trust has provided all necessary training, counselling and supervision to prevent a reoccurrence
slide13

Flow of information

Incident/Near Miss identified

Serious Incident

Inform manager immediately.

Out of hours inform Manager On Call

Incident form completed by member of staff or departmental supervisor

Send White copy form A to CEO for data entry

Send blue copy A and B plus white copy form B, to departmental manager for investigation, risk classification and action.

Leave Pink copy in the book

Send white copy form B to CEO for completion of data entry

slide14

Learning

Disability

Mental

Health

Elderly

Primary care/

AHPs,

Dental,

Nursing

Health Visiting

Family Planning

Physical

Health and

Disability

Family and

Child Care

Complaints review Committee

Audit

Committee

Trust Board

Executive Management Board

Clinical & Social Care Governance/Risk management Committee

Miscellaneous

risk groups

.

Controls

Assurance

Leads Group

Clinical & Social Care Governance/Risk Management Action Team

Corporate

Support Functions

learning lessons a practical example
Learning lessons: a practical example
  • Community equipment
  • Elderly lady injured
  • Incident investigated
  • Multi-disciplinary review team
  • Implement service changes
  • Share learning
not sure what to do
Not sure what to do ?

incident

?

hazards/risk

claim

?

If in doubt – contact your line manager!!

near miss

?

complaint