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Performance Indicators

Performance Indicators. AOS 1: LSOs in Context. Business Management. AREA OF STUDY 1 – LSOs In Context. . ☐. ☐. ☐. Performance Indicator Terms. Efficiency – The way the organisation uses its available resources to achieve its goals and objectives.

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Performance Indicators

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  1. Performance Indicators AOS 1: LSOs in Context Business Management

  2. AREA OF STUDY 1 – LSOs In Context  ☐ ☐ ☐

  3. Performance Indicator Terms Efficiency – The way the organisation uses its available resources to achieve its goals and objectives. - Examine inputs/resources and how they are turned into outputs. Productivity – is a quantitative measure of efficiency, measuring the relationship between inputs and outputs. Effectiveness – The ability of an organisation to achieve its goals and objectives KPIs – are criteria used to measure the performance of the organisation in terms of efficiency and effectiveness. They can be financial or non-financial.

  4. VCE Performance Indicators you need to know: • Percentage of market share • Net profit figures • Rate of productivity growth • Number of sales, • Results of a staff and/or customer satisfaction survey • Level of staff turnover • Level of wastage • Number of customer complaints • Number of workplace accidents

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