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Surface Move. Forward. Ian Boswell – Director Operations Devices Halldór Jörgensson – Sr. Product Marketing Manager. Big Picture -. Surface – The journey so far is short but eventful Surface futures – mysterious, exciting and eventful? Planned & structured way to go to market

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SurfaceMove.Forward.Ian Boswell – Director Operations DevicesHalldór Jörgensson – Sr. Product Marketing Manager
big picture
Big Picture -

Surface – The journey so faris short but eventful

Surface futures – mysterious, exciting and eventful?

Planned & structured way to go to market

Solution sales by verticals: Education, Financial Services, Healthcare, Manufacturing, Retail

Promotions – EMEA Education & V1 Learnings.

Channel expansion?

July 1, 2013

Oct 22 2013

Oct 26 2012

Feb 9 2013

Sept 2013

Aug 2013

developing the experience for you
Developing the experience for you



Partners are committed and excited to sell Microsoft products & services through a low-cost,

low-friction, profitable One Microsoft engagement

Partner Management



Pricing & Selling

Partner Management

Partner Management

Select Onboard Manage

Product Operations Support Enablement

Marketing Sales Support Profitability

Order Reporting Payments

Increased Pricing Checks

Deal Registration



OAM Support



Onboarding Portal

Readiness App

Warranty Registration Token Solution

Careful expansion planning

Evaluation units

Promotions Engine





Order to Cash

summary where are we going
Summary | Where Are We Going?


Lack of supply & lack of visibility

Communication gaps on lifecycle management

Lack of Marketing & Sales Support

Devices and services sold separately


Predictable Fulfilment and Lead times

Proactive communications

Active Marketing, Evaluation Units, Deal Registration

Solution Selling


Microsoft Readiness App for ADDs and ADRs is now available and provides all Devices operational information to get you ready for a program, policy, process and tool change... all from a single location. Available now:1. Devices Ops Academy2. Ops Communications3. Devices Operations Process and Tools training 4. Surface Channel Incentives training Don’t delay – install or upgrade today!Enjoy ops readiness content… a new way.

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Windows XP/Vista/7

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Windows 8/8.1