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This document details the rollout practices for IT projects facilitated by M. Sridevi, Sub Divisional Engineer. It encompasses premigration checks, team size determination based on customer base, member selection, and various connectivity checks involving network and switches. It highlights the need for thorough provisioning and mediation verification, including IVRS access tests and readiness assessments. The documentation also discusses reconciliation procedures for user IDs, pending issues during dry runs, and data cleansing to ensure accuracy in operations across various circles, primarily focusing on Hyderabad, Kerala, and Tamil Nadu.
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CDR Roll out Practices M.Sridevi Sub Divisional Engineer (CDR) IT Projects Circle HYDERABAD
- Size of team based on customer base - Activity wise member selection (Ex: SW, DS SDE/AO, CO etc) - SM ID creation and asking the SSAs to login for practice of docket creation in Service Manager. L1 and L2 Team Formation
N/W and SWITCH Connectivity - Check for AR to NIB,AR to AR ,ER/E1s connectivity (pending things like STR allocation for STM1s). - Check for no. of Switches Technology wise - Check for Switch connectivity wrt provisioning and Mediation links (n/w level): - Pending things like Provisioning & Mediation cables from BSNL side as well as from HCL side. - Check for CRP Port settings,X-25 link creation, Login credentials etc.
Provisioning and Mediation. - Check for Switch Preparedness & confirmation by SSA. - Provisioning & Mediation checks:
IVRS. - Level1 Services. - IVRS access test from SSAs.
KERALA SSAs (33,85,569) TN SSAs (19,50,010) CHENNAI 08,09,832 KTK SSAs (20,75,119) Ernakulam Local/tandem Ernakulam Local/tandem Coimbattur Local/tandem Trichy Local/tandem CHN Local/Tandem CHN Local/Tandem Bangalore Local/Tandem Bangalore Local/Tandem 8 PRAs 7 PRAs 7 PRAs 15 PRAs 15 PRAs 12 PRAs 12 PRAs 8 PRAs Routing Diagram of IVRS from AP, KERALA, TN & KNK Circles AP SSAs Tax1 Loc Exch 9PRAs Tax2 Loc Exch Routing diagram 9 PRAs Data Centre(HYD)IVRS
User creation,Training and Mock Run - Check for the SSA core group participation in mock run Readiness of PC, Printer, PrePrintedStationary.
Check for PMS Receipt and PS file. - Check for 3X6 PMS receipt printing in Cash Counter with (TVS/EPSON ) printers. - Sharing the PS file to the BILL printing vendor for checking. - Checking the FTP Server access by SSA where PS file, SLR provided after migration.
Online Bill Payment channels. Ex: E-seva APOnline Friends Data cleansing . -Inventory data errors
Gross Calls Comparision (GCC). Procedure: Dry Run. - Check for the pending issues resulted in dry run SSA/TCS side.
Reconciliations. - BB User ids - Source vs Target plan - Switch vsdotsoft reconciliation for VPT, FLPP and Centrex etc. Additional checks.