Chapter 12, Section 4

1. Chapter 12, Section 4 Getting to Know the Laundry Attendant

2. What is the benefit of post-sorting? • Post-sorting separates any linen types and sizes that were missed in pre-sorting.

3. Linen Use Areas • Banquet areas • Restaurants • Employee check-in areas • Housekeeping closets • Recreation areas

4. What are table linen requisitions used for? • To let laundry attendants know how many of each type of linen the food and beverage outlet need for the next day.

5. Uniform Authorization Form • Document that human resources authorized an employee to receive a uniform • Lists the employee’s size • Describes the type of uniform to be issued • Shows all issued uniforms that have not been turned in

6. Steps for handling a uniform authorization form • Read the uniform authorization form. • Give the employee the correct uniform. (check that all items-pants, shirts, ties, etc.-are included) • Explain the cleaning procedures for issued uniforms. • Ask employee to sign the form. • Initial the form.

7. Steps for Receiving a Returned Uniform • Pull copies of outstanding uniform authorization forms of the employee. • Check off each uniform piece that is turned in. • Record any missing or damaged garments. • Remove any employee identification. • Return uniforms to inventory or place them with the uniforms to be laundered.

8. What is linen running?

9. Section 12.4 Quiz • True/False: The housekeeping department issues uniform authorization forms. • True/False: Laundry attendants provide towel service to recreation area of hotels.

10. Section 12.4 3. One benefit of ____linens is that doing so separates any linen types and sizes that were missed in pre-sorting. 4. Laundry attendants perform a task known as _____ _____, which involves transporting clean linens and guest amenities form the laundry to housekeeping closet. 5. Laundry attendants often receive _____ linen requisition forms that let them know how many of each type of linen the food and beverage outlets need for the next day.