Pega Certified Decisioning Consultant (PCDC) PEGAPCDC85V1 Exam Questions

1. PEGAPCDC85V1 Training Questions Pega Certified Decisioning Consultant (PCDC) version 8.5 Pega Certified Decisioning Consultant (PCDC) version 8.5 https://www.passquestion.com/PEGAPCDC85V1.html

2. Practice PassQuestion PEGAPCDC85V1 Training Questions ensure your 100% success Question 1 In Pega Customer Decision Hub™, the characteristics of an action are defined by using In Pega Customer Decision Hub™, the characteristics of an action are defined by using A. properties A. properties B. logos B. logos C. plain text C. plain text D. banners D. banners Answer: A Answer: A

3. Practice PassQuestion PEGAPCDC85V1 Training Questions ensure your 100% success Question 2 To calculate the total number of customer responses of four actions in a group, you must To calculate the total number of customer responses of four actions in a group, you must use________________. use________________. A. four Group By components A. four Group By components B. one Group By component B. one Group By component C. four Set Property components C. four Set Property components D. one Set Property component D. one Set Property component Answer: D Answer: D

4. Practice PassQuestion PEGAPCDC85V1 Training Questions ensure your 100% success Question 3 MyCo, a telecom company, wants to present their customers on Facebook with customer- MyCo, a telecom company, wants to present their customers on Facebook with customer- centric mobile internet offers. centric mobile internet offers. What action must MyCo take to meet this business requirement? What action must MyCo take to meet this business requirement? A. Place a paid ad A. Place a paid ad B. Make a call B. Make a call C. Send an email C. Send an email D. Create a Facebook post D. Create a Facebook post Answer: C Answer: C

5. Practice PassQuestion PEGAPCDC85V1 Training Questions ensure your 100% success Question 4 MyCo, a telecom company, wants to send promotional emails to give away phone accessories. MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again. a new batch can be promoted again. You have decided to use volume constraint to limit the number of actions in a batch. You have decided to use volume constraint to limit the number of actions in a batch. To meet the business requirement, what Reset Interval setting do you select? To meet the business requirement, what Reset Interval setting do you select? A. When accessed A. When accessed B. Manual B. Manual C. Daily C. Daily D. Reset Interval does not matter for this scenario D. Reset Interval does not matter for this scenario Answer: C Answer: C

6. Practice PassQuestion PEGAPCDC85V1 Training Questions ensure your 100% success Question 5 MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area. advertise this service on their website by using a banner and target the customers living in that area. What do you need to configure in the Next-Best-Action Designer to implement this requirement? What do you need to configure in the Next-Best-Action Designer to implement this requirement? A. Applicability rules A. Applicability rules B. Audience B. Audience C. Prioritization formula C. Prioritization formula D. Customer segment D. Customer segment Answer: B Answer: B

7. Practice PassQuestion PEGAPCDC85V1 Training Questions ensure your 100% success Question 6 U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer. new Rewards card offer. What condition possibly prevents Anna from seeing the new Rewards card offer? What condition possibly prevents Anna from seeing the new Rewards card offer? A. Applicability A. Applicability B. Suppression rules B. Suppression rules C. Suitability C. Suitability D. Eligibility D. Eligibility Answer: C Answer: C

8. Practice PassQuestion PEGAPCDC85V1 Training Questions ensure your 100% success Question 7 As a decisioning consultant, you advise the board on the business issues for which they must use As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy. the Next-Best-Action strategy. Which three business issues do you recommend? (Choose Three) Which three business issues do you recommend? (Choose Three) A. Collections A. Collections B. Service B. Service C. Retention C. Retention D. Resource Planning D. Resource Planning E. Accounting E. Accounting Answer: A,C,E Answer: A,C,E

9. Practice PassQuestion PEGAPCDC85V1 Training Questions ensure your 100% success Question 8 MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter. quarter. Which arbitration factor do you configure to implement the requirement? Which arbitration factor do you configure to implement the requirement? A. Context weighting A. Context weighting B. Propensity B. Propensity C. Business weighting C. Business weighting D. Action value D. Action value Answer: A Answer: A

10. Practice PassQuestion PEGAPCDC85V1 Training Questions ensure your 100% success Question 9 U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions. credit card actions. What do you configure to implement this requirement? What do you configure to implement this requirement? A. Output template A. Output template B. Dynamic template B. Dynamic template C. File template C. File template D. Email treatment D. Email treatment Answer: B Answer: B

11. Practice PassQuestion PEGAPCDC85V1 Training Questions ensure your 100% success Question 10 U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience. customer experience. Select the correct suppression rule for the requirement: If a customer is presented on the website with the Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days. same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days. A. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days A. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days B. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days B. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days C. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days C. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days D. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days D. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days Answer: C Answer: C