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Partnerships for Primary Care Growth and Sustainability

Partnerships for Primary Care Growth and Sustainability. Dan Lowenstein Director of Public Affairs Primary Care Development Corporation October 1, 2013. About PCDC. PCDC is a nonprofit CDFI dedicated to expanding and strengthening primary care in underserved communities through:

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Partnerships for Primary Care Growth and Sustainability

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  1. Partnerships for Primary Care Growth and Sustainability Dan Lowenstein Director of Public Affairs Primary Care Development Corporation October 1, 2013

  2. About PCDC PCDC is a nonprofit CDFI dedicated to expanding and strengthening primary care in underserved communities through: • Capital financing: Provide capital and expertise to build, renovate and expand community health centers and other community based health facilities • Performance Improvement: Provide consulting, training and coaching to help primary care providers deliver patient-centered care • Policy and Advocacy: Lead and support public policy initiatives that increase access to quality primary care, including capital investment, reimbursement and regulatory policy 

  3. Among PCDC’s Key Nonprofit Partners… • Federally Qualified Health Centers (FQHCs) • Nonprofit primary care providers in underserved communities • Provide capital financing, technical assistance (i.e. Improving operations and patient access) • Partner on grants, practice demonstrations, research projects, • Several serve on PCDC’s Board of Directors • Primary Care Associations - membership organizations representing FQHCs • strongest relationship with CHCANYS (Community Health Care Association of NYS) • Shared advocacy activities/policy agenda • Participate in conferences • Provide member education on issues in PCDC’s expertise areas • Share intelligence on issues impacting FQHCs individually, regionally and statewide (market opportunities, leadership issues, etc.)

  4. Partnership Challenges • Partner or Client? • We contract with FQHCs and PCAs to provide value. Are we “partnering” or “contracting?” • Competitive issues • PCAs’ key mission is to serve its members. • PCDC’s competitors provide capital and technical assistance too • PCDC advises PCAs on ways they can help member FQHCs improve performance, access capital, etc. (knowledge transfer) • PCDC provides services directly to FQHCs that PCAs may want as their “domain” • “Buy or Build” issues arise– do PCAs contract with PCDC or build our own capacity? • If they Buy, who gets the credit? PCAs and PCDC both want to credit and to be seen as leaders! • Are we “giving away the store?”

  5. Tips for Productive Partnerships • Cultivate partner relationships • Partnerships are more than transactional • Based on mutual respect and trust • Require regular care and feeding… • Set the framework of the partnership • What are the shared goals? • What does each partner have to offer to achieve them? • What are the potential “friction” areas between partners? • Support each other • Validate your partner’s contribution publicly (press releases, testimony, public speeches) • Go to bat for your partner (support their issues, even if they aren’t in your wheelhouse) • Share credit • No surprises! • Communicate regularly • Discuss issues when they arise (don’t wait for them to fester) • Talk honestly and take responsibility

  6. QUESTIONS AND DISCUSSION Contact: Dan LowensteinDirector of Public Affairs Primary Care Development Corporation 212-437-3942 dlownestein@pcdc.org

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