Temporary Agency Work across the world David Arkless Senior Vice-President, Global Corporate Affairs, Manpower Inc. Ciett at a glance. Founded in 1967 The only international body representing the interests of agency work businesses, with a specific organisation for Europe: Eurociett
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Decision making bodies
The Agency Work industry provides more freedom of choice in the labour market(broadened choice through triangular work relationship)
and Quality of Service
Note: *number of TAW workers in FTE; GDP real
Sources: PrEA national federations, EIU, Analyst reports
Reasons for hiring Agency Workers (% of total agency workers)
Percentage of Agency Workers
Source: CIETT - “Orchestrating the evolution of Private Employment Agencies“ - 2000
Works under the supervision of user company
Juntos por los Jóvenes (Together for the Youth) program.
- Co-operation with the Dirección Nacional de la Juventud (DiNaJu), the Social Development Ministry, and NGO “Fundación SES”.
-To help prepare the economically disadvantaged youth for work.
Manpower Placement - designed to help the long-term unemployed, back to work.
- In co-operation with government agencies, assisted 3,300 people secure employment (67% of total).
- Partnership with Mexico’s Secretary of Labor, NOGs and businesses and educational institutions.
- Brings job opportunities to people with disabilities
- Unique agreement means businesses incur no charge.
- Manpower named as an Inclusive Firm for hiring people with disabilities
- Recognized by President Vicente Fox and CONEVyT (Mexican Council for Education and Labor), for supporting programs to provide training and employment to disadvantaged groups.
- To address critical shortage of qualified electricians
- Worked to Increase interest amongst disadvantaged groups
-By the end of 2006, 900 long-term unemployed back in training.
- Unique public/private partnership between government and businesses.
- Assists disenfranchised groups back into the workforce by refining skills and sourcing sustainable work.
-To date, tens of thousands of people back into employment.
-Partnership to assist redundant, low-skilled, disadvantaged groups
- In addition, piloting DOL’s Ticket-to-Work program, creating opportunities for people with disabilities.
- Service provider for DOL’s OneStop Career Centers
- In recognition of its dedication to assisting people with disabilities
- Recognised by Association of Persons in Supported Employment (APSE) and the National Disability Council.
Discrepancies are huge within the TAW market worldwide in terms of:
Market development (emerging markets vs more mature markets)
Level and typology of regulation (law and/or collective labour agreements)
Market characteristics (profile of agency workers, use by sectors)
However, the TAW industry faces similar issues across the world:
Misconceptions about the role the industry plays in the labour market, leading to image problems
A level of regulation that is not yet appropriate in several countries:
Lack of minimum regulation in some emerging markets
Remaining obstacles in developed markets (e.g. sectoral bans, restrictions to range of services provided)
TAW should be seen as a sector on its own
Not to be confused with other forms of flexible employment (outsourcing, subcontracting)
Because TW agencies remain the employer, they should have the freedom to contract and to negotiate
Sectoral social dialogue to be promoted at national and international levels