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Health ePractice Electronic Medical Record Clinical Companion

Health ePractice Electronic Medical Record Clinical Companion. The eClinicalWorks Clinical Companion

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Health ePractice Electronic Medical Record Clinical Companion

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  1. Health ePractice Electronic Medical Record Clinical Companion Clinical Companion eClinicalWorks

  2. The eClinicalWorks Clinical Companion This companion was created to assist you with the adoption of eClinicalWorks Medical Record Software. It will help familiarize you with eClinicalWorks terminology and functionality and offers an array of material pertaining to: • Basic eClinicalWorks Navigation Functionality • How to Document Medications and Chief Complaint(s) • How to Document Vital Signs and Patient History • How to Document Results on an In-House Lab • How to Abstract a Paper Chart • Practice Scenarios Your Companion will come in handy throughout your eClinicalWorks adaption process, specifically: • When Watching Web-Based Training Modules • To Prepare For Your Scheduled Training Sessions • To Practice in the TRN Environment. • To Help Assist You With Functionality During Your Go-Live We look forward to working with you during your transition process and making this as painless as possible for all staff members! The Health ePractice Team Clinical Companion eClinicalWorks

  3. How Do I Access? 3 St. John HealthPartners Website • In Windows Internet Explorer address bar type: http://www.health-epractice.org/ • St. John HealthPartners Website will display. • On the main tool bar hover over to display a drop-down menu. • From the drop-down menu click on Practice Tools • You have arrived at eClinicalWorks (PM/EMR) Practice Tools Home Page Clinical Companion eClinicalWorks 3

  4. How Do I Access? Web-Based Training (WBT) Modules 2 3 4 • On the eClinicalWorks (PM/EMR) Practice Tools home page scroll down to the Training Tools area. • Select your appropriate role by clicking on the role button • A list of mandatory WBT Modules display for the selected role. • Click on the name of any module to open the content. Clinical Companion eClinicalWorks 4

  5. How Do I Access? 2 1 3 4 How do I log into eClinicalWorks Train Environment? • Click on the button. • Click on the button. • The Run activity window displays. In the Open: field type in the following: MSTSC and click the OK button. • The Remote Desktop Connection activity window displays. In the Computer: field type in the following: Asp12.eclinicalweb.com:9328 and click the Connect button. Clinical Companion eClinicalWorks 5

  6. How Do I Access? 6 8 • The “Log On to Windows” activity window displays. • Input the User name: and Password: that was provided to you by your Implementation Coordinator. • eClinicalWorks Log-In screen displays. • Enter the Login ID and Password that was provided to you by the Implementation Coordinator. • Click on the button. Clinical Companion eClinicalWorks 6

  7. Basic eClinicalWorks Navigation 3 2 1 How do I log into eClinicalWorks Production Environment? • Double-Click on the icon located on the desktop. • eClinicalWorks login screen appears. • Type in your login ID and password as appropriate. • Click on the button. How do I log out of eClinicalWorks? There are two ways to log out of eClinicalWorks • Click on and select EXIT from the drop down menu. • OR • Click on the in the upper left hand corner of the screen. Clinical Companion eClinicalWorks 7

  8. Resetting Your Password From any area within the System 1. Select the File Menu 2. Select Change Password from the menu 3. The Change Password window opens 4. Fill in the blanks 5. Click OK Clinical Companion eClinicalWorks

  9. Local Settings – Hiding Canceled appointments Local Settings – Hiding Canceled Appointments/Show only billable visits Rescheduled and Canceled Appointments will appear on the Resource Schedule unless this local setting is set. • From the File Menu, hover over settings and select Local Settings from the sub menu. • In the Local Settings window, select the Show Only Billable Visits • Click to save changes. Clinical Companion eClinicalWorks 9

  10. Basic eClinicalWorks Navigation eClinicalWorks application window has five standard navigation elements. These elements appear in Resource Schedule, Office Visit, and Progress Note workspace. Basic Navigation Tools 1 4 2 3 Element Details • The Menu Bar: • Consists of the File, Patient, Schedule, EMR, Billing, Reports, CCD, Fax, Tools, Community, Lock Workstation, and Help drop down menus. Depending on your security, these menus can be used for basic functionality throughout the application. • Patient Look-up Icon: • Launches the patient search activity window. When a patient is selected the Patient Hub displays. Clicking the down-arrow displays the last five (5) Progress Notes accessed. • Toggle Buttons (Olive Buttons): • Enables the user to show or hide application elements. • Quick Launch Dashboard Taskbar (Jellybeans): • Shortcut buttons to access items needing attention. The shortcut buttons also indicate the urgency and number of pending document reviews, and unread messages. • Bands and Left Navigation Pane: • Provides access to functionality granted to the user by their security settings. 5 Clinical Companion eClinicalWorks

  11. Basic eClinicalWorks Navigation Patient Look-Up and Patient Hub Overview • You can look up a patient by clicking on the Patient Lookup Icon • The Patient Lookup activity window opens which gives you a list of all the patients in the system arranged alphabetically by their last name. • Patients can be searched by using a combination of different search options such as; Name, SSN, DOB, Account No./Medical Record No., Phone No., Subscriber No., Previous Name or Home, Work, and Cell phone. Patients can also be filtered by their default appointment facility. • When a patient is selected the Patient Hub will display. 3 • The Patient Hub provides a convenient, single point of access to all information available in a patient’s record. 4 Clinical Companion eClinicalWorks

  12. 1 3 5 7 2 4 6 Basic eClinicalWorks Navigation Quick Launch Task Buttons Overview • E Menu: The total number of e-prescriptions refill requests received and transmission errors displays on the button. Click to open the e-prescriptions window to review all e-prescriptions. • S Menu: Provides links to the Office Visits, Resource Schedule, and Progress Note windows. The number next to the “S” also indicates that number of patients marked as arrived. This number only displays for the providers and not for any other staff member; other staff members will see this number change from “0”. • D Menu: Provides the option of going directly to the Fax Inbox or Fax Outbox windows. The number next to “D” indicates the number of documents assigned to the logged in staff member. Click the button to open the Review Document window. • R Menu: Provides links to the Incoming Referrals or Outgoing Referrals windows. The total number of referrals assigned to the logged-on user displays in parentheses next to each link. The number next to the “R” indicates the number of combined incoming and outgoing referrals. Click the button that has the number to open the Outgoing Referrals window, or click the “R” itself, which will give you a drop down menu and from there you can select Incoming or Outgoing Referrals. • T Menu: Provides links to the Telephone/Web Encounters window, which includes new telephone and web encounters. The total number of encounters assigned to the user who is logged in will be displayed in parentheses next to each category. The number next to the “T” indicates the combined number of open telephone, web encounters and action items assigned to you. Click the button to open the Telephone/Web window. • L Menu: The L menu opens the labs and imaging window. The labs/imaging window opens directly to the To Be Reviewed Tab. The total number of labs and imaging assigned to the logged in user will display in parentheses next to each category. The number next to the “L” indicates the combined number of labs and imaging. • M Menu: Provides links to the Inbox, Outbox, or Deleted Messages windows, and includes a link to the Create New Message window. The number next to the “M” indicates the number of new messages in the inbox for the logged-in user. By clicking on the letter “M” you can choose to view the Inbox, Outbox, Deleted Messages and even Create New Messages. Clinical Companion eClinicalWorks

  13. 2 3 6 1 5 4 7 Basic eClinicalWorks Navigation Office Visit Schedule Overview Office Visit view is the designated workspace for Physicians and clinical staff. This workspace displays all scheduled appointments and distinguishes patients that have completed the arrival process, and are ready to be seen by the Physician. • P/R Radio Buttons: • Enables to view Provider or Resource patients. • Appointment Time and Date: • Defaults to the current date and enables the user to sort the schedule by using Morning, Afternoon, or All Day selection. • Sort By: • Enables the user to sort patients by appt. time, patient name, or visit status. • Visit Status: • Indicates if the patient has arrived for their appointment • Room: • Indicates the exam room the patient is in. • Status: • Current status of the patient’s visit • Button Bar: • Displays the following options: Progress Notes, Check In/Out, Billing Data, Refresh, View Orders, Lock Progress Notes (drop down displays several Template options), and eCliniForms. Clinical Companion eClinicalWorks

  14. 1 2 4 6 5 7 Basic eClinicalWorks Navigation Update a patient’s status code and enter a exam room identifier in the Office Visit Screen • Select the patient from the schedule. • Click on the button. • The Encounter Activity window displays. • Click in the Check In box. • The Time In field will populate the time. • Click in the Room No field and enter patient room number. • Click on the button. • The patient’s arrival time, room number and status will appear on the Office Visit schedule. 8 Clinical Companion eClinicalWorks

  15. Basic eClinicalWorks Navigation Accessing the Patient’s Visit • To open a patient’s visit, double-click on the patient’s name from the office visits screen. • The patient’s visit opens in the Progress Notes view. All clinical documentation will be completed in this view. 1 2 Clinical Companion eClinicalWorks

  16. 3 Abstracting How do I Abstract Clinical Data into eClinicalWorks? • Click on the icon to search for the patient. • The patient Look-up activity window displays. • In the Search Patient field enter the patient’s name. • Select the desired patient from the list and click on the button. • The Patient HUB displays. • Click on the button. • The Telephone Encounter activity window displays. Clinical Companion eClinicalWorks

  17. Abstracting 8 9 13 14 • In the Provider field click on the drop-down menu arrow and select the desired Provider. • In the Pharmacy field click on the ellipsis button. • Search for the patient’s preferred pharmacy on file by entering the Pharmacy name in the Lookup pharmacy field. 10 • Select the desired Pharmacy from the list. • Click on the button. 11 • In the reason field type in Abstract. • Click on the tab. • The Message field displays the outline of the Progress note. 12 Clinical Companion eClinicalWorks

  18. Abstracting 5 7 6 8 Documenting Current Medications • Click on Current Medication: hyperlink to document the patient’s Current Medication. • The Chief Complaint/Current Medication activity window displays. 2 • In the Current Medication field click on the button. • The Select RX activity window displays. • In the Find field type in the PARTIAL name of the drug. • Select the desired drug from the list. • Select the desired strength. • The drug appears in the Selected RX field. • To add another medication repeat steps 3 – 8 or if you are done click on the button. Clinical Companion eClinicalWorks

  19. Abstracting 11 10 • Update the dose/frequency at this time by clicking in the desired fields. • Indicate by clicking in the box. • Click on the button. Documenting Allergies • Click on the Allergies/Intolerance: hyperlink. • The Past Medical History/Allergies activity window displays. • To add a Drug (RX) Allergy click on the button. • To add a Environmental Allergy click on the button. • Select Structured for RX allergies and Non-Structured for environmental. • In the Agent/Substance field click on the drop-down arrow to select the desired allergy from the list. • Click in the Reaction field and then click on the drop down arrow to select the desired reaction of the allergy. • Document 3 4 8 5 6 7 • Repeat steps 3 – 8 to document another allergy or click on the button. Clinical Companion eClinicalWorks

  20. Abstracting 9 13 10 11 3 6 4 7 Documenting Past Medical and Surgical History • Click on the desired history hyperlink: Medical History:Surgical History: • The Activity Window displays. • Click on the button. • In the History field type in the past medical condition. • Repeat steps 3 – 4 to enter another condition. • Document by clicking in the box. • To document the Surgical history click on the icon. • The Surgical History activity window displays. Clinical Companion eClinicalWorks

  21. Abstracting 3 4 • Click on the button. • In the Date field enter the Month/Date of the surgery if available. • In the Surgery field enter the Surgery name. • Repeat steps 9 – 11 to document more surgical history for the patient. • Document • Click on the button. Documenting Family History • Click on the Family History: hyperlink. • Family History activity window displays. • To indicate the status of a family member click in the status field: One Click = Alive, Two Clicks = Deceased, and Three Clicks = Unknown. • To document DOB, enter only the year the patient was born. Entering the year will default the age of the family member in the Age field. • Click in the notes field to document any medical problems pertinent to the family member. • The keywords activity window displays. • In the find field type in the partial name of the medical problem. • Select the desired name from the list. • The medical problem moves to the Selected field. • Select the appropriate relative to link the medical problem with. Clinical Companion eClinicalWorks

  22. Abstracting 4 7 9 10 6 5 3 8 • To search for another medical problem, repeat steps 7 – 10. • Once you have completed the documentation click on the button. • Document . • Click on the button. Adding to the Problem List • Click on the Assessment: hyperlink. • The assessments activity window displays. Clinical Companion eClinicalWorks

  23. Abstracting 3 1 • Enter the problem in the “Find In” field and click go. • Click on the desired problem from the list. • The problem appears in the Selected Assessments field. • Add the problem to the patient’s problem list to by clicking in the box in the PL field. • Repeat steps 3 – 6 to document another problem is applicable. • Click on the button. Documenting Vital Signs • In the Telephone Encounter activity window, change the date field to match the date of the vital signs to be abstracted. • Click on the Vitals: hyperlink. • Enter the Vitals Signs as appropriate in the designated field with the accurate date. Clinical Companion eClinicalWorks

  24. Abstracting 5 6 7 • Once you have completed entering the vitals click on the button. • In order to abstract another set of vitals from a different date you will have to open a NEW telephone Encounter and repeat steps 1 – 3. Documenting Immunizations/Injections • Click on the Immunizations: hyperlink. • The immunizations/Injections activity window displays. • Click on the button. • The Immunization Details activity window displays. • In the find field search for the immunization. • Select the name from the list. • Click in the box next to “Vaccination Given in the Past.” This enables you to document the date the immunization was adminstered. Clinical Companion eClinicalWorks

  25. Abstracting 1 2 4 5 Enter all recommended fields as appropriate. If you need to add more than one immunization click on the button and repeat steps 5 – 8. Once completed click on the button. Completing the Abstract Process • In the Telephone Encounter activity window click on the tab. • In the Actions Taken field click on the button. • Type in the field “Chart Abstracted” and click on the OK button. • Your name and the date will be time-stamped in the field. • To close the encounter click on the button. Clinical Companion eClinicalWorks

  26. 1 2 Document Management Correcting Scanned Documents If a scanned document is scanned under the incorrect patient, access the Patient Documents module. • Select the document and click on the View button. • Click on the “Save” button. • Save the document to your desktop or a documents folder, click Save. • In “Document Category” click on Custom radio button. • Browse the folder you saved the document. • Documents in the folder will appear in the “Scan bucket” 4 5 Clinical Companion eClinicalWorks

  27. 2 3 3 Document Management Correcting scanned documents • If documented on the incorrect patient: • Search patient within the Document Management section using the “Sel” button, follow the below steps: • Click on the document from the Scan Bucket. • Add to the appropriate folder. • To delete the old document • Click on the document from the folder structure. • Click on the drop down arrow next to “Add.” • Click Delete • *Note: Only Super users and Office Managers have access to delete documents. Clinical Companion eClinicalWorks 27

  28. Basic eClinicalWorks Navigation Progress Note Overview The progress note of the patient contains 3 major sections: • Patient Dashboard • Patient Chart Panel • Patient S.O.A.P. Note Patient Dashboard The patient dashboard displays: • The patient’s picture with demographic information. • The patient’s insurance details, account balance, PCP first and last appointment. • A sticky note panel and secure notes (Physician to Physician) panel that can be used for documenting any important non-chart information about the patient. • Advance Directive shows the code entered by the front office in the demographics section. • The menu bar gives a summary of all the data entered such as medical summary, list of labs, DI, procedures etc., 4 3 2 1 Patient Chart Panel The patient’s chart panel is the storage panel of all the previously entered information such as: Problem List, Current Medication Summary, Allergies, Immunizations, History, Comprehensive Summary of the Patient’s Test Results, Telephone Encounters, Web Encounters, and Clinical Decision Support System that includes PCMH Alerts. Clinical Companion eClinicalWorks

  29. Subjective and Objective Documentation • In Progress Note click on Chief Complaint(s): Documenting a Chief Complaint 1 • Chief Complaints activity window will display. • To add a chief complaint click on the browse button. 3 • In the “Find:” field type in the name of the complaint. 4 Clinical Companion eClinicalWorks

  30. Subjective and Objective Documentation • Select the appropriate complaint from the list. • Click button. 5 6 • The chief complaint is added. Click to close. • Chief Complaint entry will appear on the Progress Note. Clinical Companion eClinicalWorks

  31. Subjective and Objective Documentation Current Medication Documentation • From the patient’s progress note, click on “Current Medications”. • The Current Medications Activity window will display. Note: this window is also shared by chief complaints. • To document a current medication click on the button. 3 • The RX Select activity window displays. • In the Find field, type the medication name. • The medication name will appear in the left hand column and the strength(s) appear in the right column. • Select the appropriate strength of the medication and it will populate under the Selected RX area. • Repeat steps five through seven to add another medication.. • To complete this documentation click on the button . 5 6 7 Clinical Companion eClinicalWorks

  32. Subjective and Objective Documentation • The Current Medication window displays with the added medication. • Document that Medications have been verified by clicking on the Medication Verified box. 11 Documenting Past Medical History • From the Progress Notes, click on “Medical History” • Click on the “Browse” or “Add” Button to add Medical History documentation to the patient’s chart. 2 3 • Once documentation of Past Medical History has been completed, make sure to indicate the history has been verified by clicking on the History Verified box. NOTE: The “Browse” button shows a general list of keywords that can be selected for the patient’s Medical History. The “Add” button allows you to free-text the history compared to selecting from a list. Past Medical History gets carried forward from visit to visit and history information from the previous visit is automatically displayed on the Progress Note. Clinical Companion eClinicalWorks

  33. 5 6 7 Subjective and Objective Documentation Documenting Allergies • Select Allergies/Intolerance from the Progress Note • The Allergies activity window displays (this window is also shared by Past Medical History). • To indicate the patient has No Known Drug Allergies (NKDA) click in the box next to NKDA. • To search for a drug allergy, click on the button. 4 3 • In the Find field, search for the name of the drug allergy. • Select the appropriate allergy by clicking on the allergy name. The name will populate in the Selected RX field. • Click on the button. Clinical Companion eClinicalWorks

  34. 13 Subjective and Objective Documentation • To search for a Environmental or Food Allergy click on the button. • In the Structured/Non Structured field click on the drop-down menu arrow. • Select Non Structured from the menu. • A warning will appear indicating if you free-text in the field it will be excluded from automated drug-allergy testing. Click • Click in the Agent/Substance field. • Click on the drop-down menu arrow and select the allergy from the list. • Click in the Reaction box. • Click on the drop down menu arrow and select the appropriate reaction. 9 • Mark the allergies as verified by clicking in the Allergies Verified box. 16 14 15 Clinical Companion eClinicalWorks

  35. 2 3 4 2 3 4 Subjective and Objective Documentation Documenting Surgical and Hospitalizations History • From the patient’s progress note, click on “Surgical History”. The following window opens: • Click on “Browse” or “Add” button to either add or update a new surgical history or hospitalization. • When a patient has no surgical history or hospitalization, you can click on “Denies Past Surgical History” or “Denies Past Hospitalization”. • Once documentation of Surgical History / Hospitalizations have been completed, make sure to indicate the components have been verified by clicking on both the Surgical History Verified and hospitalization Verified boxes. Documenting Family History • From the patient’s progress note, click on “Family History”. The following window opens: Clinical Companion eClinicalWorks

  36. Subjective and Objective Documentation • Under “Status” click in the field box to indicate a status of “alive,” “deceased,” or “Unknown”. • Click in the DOB field and enter a birth year. This will automatically calculate the age of the family member. • Click in the notes column to open the keyword window. 5 6 • Select condition from the left pane to add it to the Selected Category in the center pane. • Select the relative on the right pane that are known to have the condition. NOTE: you can select multiple relatives that have the condition by pressing the control key on the keyboard and holding it down while selecting the family member with the mouse. Documenting Vital Signs • In the progress note click on “Vitals” • Vitals intake activity window will display • Click in first field box (in this instance: *HR) and type value • Use the tab key to move to following fields and continue typing values in appropriate fields. (Note: BMI will auto-calculate for you) • When you have completed entering vitals, click on the red “X” to close the window. Clinical Companion eClinicalWorks

  37. 5 3 Subjective and Objective Documentation • The vitals information will appear in the progress note time stamped with the date, time, and name of the individual who documented the information. Clinical Companion eClinicalWorks

  38. Subjective and Objective Documentation How do I access the Initial Visit Smart Form to document certain components for PCMH certification? • In Progress Note click on the drop down menu arrow in the Smart Form (SF) field. 1 • Select Initial Visit from the drop down menu. 2 • The Initial Visit smart form displays. • Fill in the appropriate information provided by the patient by using the drop down menus (if provided) or clicking in the box by the selection. • NOTE:You do not need to complete all of the fields on the form to move forward!! • Click on the • button to save the information that you documented and move to the next screen. 4 5 Clinical Companion eClinicalWorks

  39. Subjective and Objective Documentation • The Tobacco Control form displays. • Depending on what you select under the “Are you a:” field, options will appear for specific documentation pertaining to the choice selected. • After completion click on the 7 8 button. • The Alcohol Misuse/Abuse form displays. • Depending on what you select under: Did you have a drink containing alcohol in the past year? More questions will appear for specific documentation. • At the completion of the form, you will receive a point value. This value will be used to select the interpretation of the form, Positive or Negative. • Once the form is completed click on the button. 10 11 12 • The Depression Screening form displays. • Complete the form as appropriate. • Click on button to complete the Initial Visit Smart Form. 14 15 Clinical Companion eClinicalWorks

  40. Subjective and Objective Documentation • A pop-up activity window will display stating that the Form Data Saved Successfully. • Click on the button. • You will return back to the Progress Note. Clinical Companion eClinicalWorks

  41. Subjective and Objective Documentation ePrescribe • From the patient’s progress note, click on “Treatment”. • The Treatment Activity window will display. Note: The individual tabs allow the physician to specifically address each symptom. • Click on the “tab” corresponding to the diagnosis for which medications need to be prescribed or refilled. • To refill patient’s current medication, click on the “Cur Rx” button, select the meds that need to be refilled and simply type in the number of refills in the “refills” column. • To document whether the patient was asked to increase/decrease/stop the current dose, click on the “comment” column and choose the respective comment. • To prescribe a new medication, click on the “Add” button and choose a new medication from the pre-populated medication list. Once the medication is chosen and when you click “OK”, the dosage details can be modified back on the “Treatment” screen. Clinical Companion eClinicalWorks

  42. Subjective and Objective Documentation ePrescribe 7. The medication can then be printed or faxed or electronically prescribed to the patient’s pharmacy by clicking on either the “Print” button (to print on prescription paper) or the green arrow next to the “Print” button (to fax or e-scribe). Clinical Companion eClinicalWorks

  43. Subjective and Objective Documentation Updating Clinical Data Support Services (Scenario 1) • From the Treatment Activity Window, Click on the CDSS button. • The CDSS & Alerts Activity window will display. Exiting the Progress Note Click on the “X” in the top right corner of the screen. Clinical Companion eClinicalWorks

  44. Subjective and Objective Documentation Updating Clinical Data Support Services eCW notes Clinical Companion eClinicalWorks

  45. Subjective and Objective Documentation Updating Clinical Data Support Services “CDSS” (Scenario 2) • In Progress Note Click on the CDSS link in the Patient Dashboard Menu. • The CDSS & Alerts Activity window will display. • All “non-compliant” CDSS alerts (i.e. alerts for which either the numerator or the denominator criteria is not satisfied) show up on the patient chart panel. • Note: If any of the CDSS alerts on the chart panel are linked with an order set, it is indicated by a ‘+’ symbol before the alert name. Clicking on the ‘+’ symbol shows the order set associated with that alert. The order set can be applied to the patient’s progress note by either clicking on the ‘OS’ button or by clicking on the arrow button, if it is a quick order set. For quick order sets, in addition to applying the order set, a status for the order can be chosen. Clinical Companion eClinicalWorks

  46. Subjective and Objective Documentation Updating Clinical Data Support Services (Scenario 2) • In Progress Note Click on the CDSS link in the Patient Dashboard Menu. • The CDSS & Alerts Activity window will display. Clinical Companion eClinicalWorks

  47. Result Documentation Viewing Patient Orders (In-House and Outpatient Services) • From the Office Visits screen select the Patient with outstanding orders by clicking on their name. • Note: Patients with outstanding orders names will be highlighted in green. • Click on the View Orders button. • Patient Orders Window opens. • Note: The In-House Orders will be highlighted in green. • Click on the Quick Transmit button to open Transmit Orders window. • Or Click on the individual order, then click on the view button (or double click on the order) to individually submit each order to its selected destination. Clinical Companion eClinicalWorks

  48. Result Documentation Viewing Patient Orders (In-House and Outpatient Services) Clinical Companion eClinicalWorks

  49. Checking Logs Fax Outbox Log • To verify the status of a sent fax, click the Documents band on the left navigation panel. • Click Fax Outbox icon. • The Outbox lists the outgoing faxes. Fax Status column shows the status. • Click Refresh to update the statuses. • If desired, double click on a fax to view. This can only be done with faxes that have a Completed status. 1 2 3 4 Clinical Companion eClinicalWorks 49

  50. Checking Logs ePrescription Logs (list of only ePrescribed medications) • Click the Documents band on the left navigation panel. • Click the ePrescriptions icon. • Change the filters if you are looking for specific criteria. • This logs lists only the Rx’s that have been sent via ePrescribe. • View the Status column to verify if the ePrescription status. • Click Refresh to update the status column. • A RED Success status means a denial was sent to the Pharmacy successfully. • These denials include: • Physicians denying an electronic Rx request. • Controlled substances that cannot legally transmit via ePrescribe. Provider needs to open a telephone encounter and send the controlled substance via fax (or it can be printed and picked up by patient). It is set up like this to prepare for when we can transmit controlled Rx’s electronically. 3 1 7 2 6 5 Clinical Companion eClinicalWorks 50

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