Next Generation Dashboards Mobile Social / Collaboration Blueworks Live Integration

1. Smarter ProcessWhat’s New - 2Q’2013IBM BPM v8.5 & ODM v8.5BlueworksLive and IIB v9 (IBM Integration Bus)

2. New Capabilities in IBM Business Process Manager v8.5 Next Generation Dashboards Mobile Social / Collaboration Blueworks Live Integration Internal Content Repository Cloud Instant Seamless Insightful

3. Simplified Installation & Configuration 7.5 8.0 8.5 Intelligent IBM BPM Integration with SAP Developer Studio Bundle + Enhanced Mobile Toolkit IBM BPM Pattern for PureApp CMIS-compatible Repository for Internal Docs High Visibility“Social” Dashboards Closer linkage between Blueworks Live process discovery and implementation IBM BPM 8.5 Highlights (2Q’2013) 2011 2012

4. Social, Actionable Coach-Based Dashboards Empower business users to collaborate and act on observed insights Create tailored operational dashboards to offer enhanced visibility & collaborationfor process owners, team leadersand process participants

5. Process Performance Drill-down for performance of specific process instances New Gantt chart to view progress & improve outcomes

6. Process Performance • Activity stream comments added to the timeline – gives insight to what collaboration has occurred for this process instance Mouse over timeline to see / add updates in activity stream

7. Team Performance • Easily view and manage work across a team Improved methods to define & view team membership Real-time management of a specific team’s open tasks

8. Accelerate Mobile Access to IBM BPM • Non-production entitlement to Worklight Enterprise Edition with IBM BPM V8.5 • Develop and test custom IBM BPM mobile applications using Worklight • Leverage the IBM BPM APIs and Coaches • Accelerate development of customer ready mobile experiences • Accelerate delivery of mobile applications with new sample coach views delivered via an IBM BPM mobile ready toolkit • Leverage mobile device specific features • Leverage Worklight specific device features • Updated Worklight sample for use as starting point implementation • New BPM controls targeted to deliver common mobile experiences – Location, Camera, Notifications

9. Instant Collaboration Accelerates Task Completion • Process Portal Online awareness • Who is available for collaboration right now? • Act immediately with instant access to available experts Unread count New message marker on stream Notifications for replies to comments

10. Extend Participation with Familiar Tools Embedded in IBM Connections Embedded in IBM Notes • IBM Notes userscanstay in contextandcompletework • BPM sendse-mailsfortasks • Users fill in taskforms (coaches) directly in theirmailclient • IBM Connections users can stay in context and complete work • BPM posts task notifications to the Connections activity stream • Users click on stream entry and open the task as an embeddedexperience

11. Improve Collaboration and Change Tracking Quickly and Easily find and access process documentation in BWL Filter Capability (just start typing) Live linkages between process documentation in Blueworks Live and associated IBM BPM process applications Preview Capability

12. Consistent Document Management Uniform storage and access of process-related documents • New internal repository provides the same CMIS-based access as external ECM systems • “CMIS Toolkit” now delivers a single, consistent way of accessing all process documents • Automatic document migration / backward compatibility with previous IBM BPM versions External CMIS repository C M I S FileNet CM IBM CM8 Alfresco SharePoint … • CMIS Toolkit • Document List • Document Viewer • C/R/U/D services External CMIS repository Internal CMIS repository External CMIS repository CMIS = Content Management Interoperability Services

13. Business Optimization Potential Core IBM BPM for SAP Capabilities Innovation Transformation • Improve process reliability, flexibility, visibility and control • Improve process efficiency and reduce business complexity • Reduce blueprinting time, cost and risk • Iterative Business Blueprinting • Process Discovery and Monitoring • Guided Workflow • Process Integration and Orchestration • Decision Automation • Process Automation Use an iterative, experiential-based approach to accelerate traditional SAP blueprinting with SAP Solution Manager Mine SAP Business Events to discover actual processes and act in real time to business challenges Interactively guide end users through SAP screens to improve productivity, visibility and consistency Optimize process steps to improve cycle time, manageability and visibility of key processes Automate complex decision making to reduce bottlenecks and improve business outcomes Dramatically reduce the cycle time of high volume processes by reducing/removing human interaction

14. New pricing • Required? IBM BPM Automatically Generates SAP Orchestrations • VOK0 - Maintain Pricing Yes • Select customer • VD03 - Display customer master • VA01 - Create sales order No SAP Process Flow in IBM BPM V8 • CK51N - Create Order BOM Cost Estimate • IW21 - Create notification Transactions (Native SAP Screens) Automatically Invoked in SAP by IBM BPM Automatically invoke the correct SAP screens for each process instance, while gaining real time insight into business performance issues and opportunities. No coding, no development.

15. IBM Business Monitor is Alive and Well! • No new release of Business Monitor in Q2 2013 … • … But still investing in development of future capabilities & enhancements • Business Monitor v8.0.1 is still available, and compatible with IBM BPM v8.5 • Interest & relevance remains high • 14 sessions at IMPACT 2013 (see list) • 3 sessions in Inner Circle (see list)

16. IBM BPM on Cloud • BPM Platform as a Service (PaaS) environment on SmartCloud • Monthly per User subscription Company A Company B • Passport Advantage offering • Subscription based BPM environment • BPM end user per Month pricing • Includes designers/authors seats • BPM cloud environment that is secure and scalable • Process Center development environment • Stand-alone test server environment • Highly available pilot/production server environment • Includes BPM software + SmartCloud infrastructure + management services • Full capabilities of IBM BPM (IBM BPM Advanced) • IBM managed BPM environment and Cloud infrastructure • 24/7 customer support • Available globally on IBM’s SmartCloud Enterprise data centers in NA, LA, Europe BPM BPM

17. IBM Operational Decision Manager V8.5 Release highlights Collaborative Decision Governance Decisions Exposed to Mobile Applications Enhanced Support for Enterprise Integration Instant. Seamless. Insightful.

18. Decision Governance Framework IIB Embedded Decisions Services 8.5 REST Interface And Worklight Adapter MDM Files Mobile Sensors ODM Virtual Application Pattern Support for PL/1 Native IIB Integration IBM ODM v8.5 – Spring 2013 Embedded Decision Editors for Web Pages/Apps

19. Decisions Exposed to Mobile Applications Mobile REST API Business Decisions externalized from pure Worklight code Seamless Decisioning on pure mobile data like geo-location Insightful Mobile application behavior managed by business rules Instant New in ODM v8.0

20. Streamlined Decisions Governance Governance & Collaboration Release management to encapsulate policy updates Seamless Predefined activities to manage and control updates Insightful New in ODM v8.0 Comprehensive work progression and role concepts Instant

21. Web2.0 – Web Page/App Embedded Decision Editors Integration for Cloud and Social • Embed Rule Editors Anywhere, in any App • Dojo Intellirule editor • Decision Table Editor • Rules stored/run where they always are, in Decision Center/Server, in host application or in IIB (Integration Bus) using mainstream Embedded Rules APIs • Detailed and Documented sample explaining how to integrate ODM editing components inside host applications

22. IIB Embedded Decisions Services IBM Integration Bus – Embedded Rules Integration Augments IBM Integration Bus (formerly WebSphere Message Broker) • Improved ODM integration • Replacement of IAM 9 Support Pac capabilities by New IIB capabilities • More capable and easier to use than Java Compute Node • Message Broker / IIB Toolkit users • New Mode of operation - use existing tools to author and deploy simple business rules • Improved integration with decisions authored in ODM tools • Simple Joint Install and Configuration • New ODM Rules pricing option for running in Broker environment to reduce costs • MDM • Files • Mobile • Sensors

23. RESTful API and IBM WorklightAdapter for Mobile Application Invocation of Business Rules Business Rules on the Go Decision Server now provides a Representational State Transfer (REST) application programming interface (API) for ruleset execution Leverage IBM Worklightadapter sample to develop, test and deploy business rules applications for mobile devices. Client device invocation enables end users to leverage decision services taking advantage of mobile specific features like geo-location and device information

24. Decisioning on pure mobile data like geo-location Mobile application behavior managed by business rules Mobile Adapter for Worklight

25. Decision Governance Framework Change Management Prior to ODM v8.5 Joe Create Comprehensive Base Premium John Create Roadside Base Premium Bea update Comprehensive Discount John Create Roadside Discount John Run a Simulation Abu Deploy For UAT Bea update Comprehensive Discount John Create Roadside Discount Abu Run UAT scenarios John Create a Snapshot Abu create a Snapshot Adam Deploy On prod2 Adam Create a Baseline Adam Deploy On prod1 • ODM provided access control to, and versioning of, decision service artifacts • ODM tracked most events occurring on a decision service and its artifacts (changes, updates, follow, collaborations, discussions, social streams) • YET • It provided exclusively granular version-based support to put these events into the context of “releases” and/or development activities performed by a team • It provided the versioning-based building blocks for lifecycle governance, but no automatic organization around releasing new rule projects.

26. Decision Governance Framework All Changes and Deployments Now Relate to a Specific “Release” Williams & Averell approve the release Paul Create a Release Release is In Progress Joe Create Comprehensive Base Premium John Create Roadside Base Premium Bea update Comprehensive Discount John Create Roadside Discount Abu Deploy For UAT Abu Run UAT scenarios John Run a Simulation Release is Complete John Create a Snapshot Abu create a Snapshot Adam Deploy On prod2 A Baseline Is automatically created Adam Deploy on prod 1 Release objectives are documented Release has status Release has an owner Rule management activities occur in the context of a release To complete, a Release must be reviewed and approved

27. Decision Governance Framework Rule Authoring in Context: The Change Activity Williams & Averell approve the release Paul Create a Release Release is In Progress John Create Roadside Discount John Create Roadside Base Premium Abu Deploy For UAT Abu Run UAT scenarios John Run a Simulation Create Roadside Product Release is Complete Update Comprehensive Product Adam Deploy On prod2 A Baseline Is automatically created Adam Deploy on prod 1 Joe Create Comprehensive Base Premium Joe Create a Snapshot Bea update Comprehensive Discount Users to manage the activities they participate in, with new Worktab Users author rules in the context of a change activity User indicate when she/he is done working with an activity

28. Review and Audit using Timeline Decision Governance Framework Release Timeline Activity Timeline Rule Timeline

29. Review and Audit using Snapshot Comparison Decision Governance Framework • Snapshots capture the content of a release or an activity at some point in time • A number of snapshots are created automatically during the release life cycle (release creation, activity completion, release completion, …) Rule versions are listed side by side Click version to see content in a dialog

30. Easily Compare Rule and Decision Table Versions Decision Governance Framework

31. Expand Application Modernization Reach PL/I Language Support in z/OS • Deployment options • WAS server on z/OS • zRES server • Execution environments • Batch • CICS • IMS • WAS on z/OS

32. IIB Embedded Decisions Services Augments IBM Integration Bus (formerly WebSphere Message Broker) Increased Enterprise Integration • Improved ODM integration • Replacement of IAM 9 Support Pac capabilities by New IIB capabilities • More capable and easier to use than Java Compute Node • Message Broker / IIB Toolkit users • New Mode of operation - use existing tools to author and deploy simple business rules • Improved integration with decisions authored in ODM tools • Simple Joint Install and Configuration • New ODM Rules pricing option for running in Broker environment to reduce costs MDM Files Mobile Sensors

33. New Capabilities in IBM Blueworks Live Decision Discovery Translation Process Modeling & Discovery Instant Seamless Insightful

34. Decision Discovery Collaborative, business-led discovery of operational decisions Facilitate up-front communications and understanding • Graphically model decisions • Capture key characteristics • Collaborate with others • Track and review changes • Share documentation • Find interesting decisions and see where they’re used • Identify candidates for automation

35. Inventory and understand the decisions that you use to run your operations Decision Discovery: Decision Artifact First class library artifact for decisions Understand the processes and activities where each decision is being used Export decision details to Excel

36. Visualize the decomposition and components of each business decision Decision Discovery: Decision Diagram Start with a root decision / question to answer Break down into sub-decisions Capture data inputs and outputs Based on the emerging Decision Model and Notation (DMN) standard from OMG

37. Gather key meta-data for better understanding of decisions Decision Discovery: Decision Properties Leverage glossary to ensure consistency and encourage reuse Capture decision-specific detail properties

38. Translation Use your native language and engage others for multi-language collaboration Users specify language preference Service text is translated Artifact text displays in authored language EnglishGermanFrenchItalianSpanishChinesePortugueseJapaneseKorean 38

39. IBM Integration Bus V9.0 Connect FROM anywhere TO anywhere A lightweight, advanced ESB that enables the development of solutions to meet a diverse set of integration requirements. Client Value What’s New? Policy Driven Traffic Shaping Use policy-driven enforcement for operational awareness and control to maintain business critical services and avoid outages Decision Services for Rules Inform and invoke Rules, applying business intelligence to inflight data with built-in decision service nodes Mobile Integration with IBM Worklight* Extend data from backend systems to mobile devices with push notifications and patterns for IBM Worklight MDM Files Mobile Sensors • New and enhanced versions • IBM Integration Bus v9.0 • IBM Integration Bus for z/OS, V9.0 • IBM Integration Bus Standard for z/OS, V9.0 *Initial IBM Worklight Patterns incorporated in 3Q’12