Psychological Safety

1. Psychological Safety at WorkKristen HansenCEO & Founder, EnHansen Performance

2. What Is Psychological Safety at Work? Psychological safety is the ability to share one’s thoughts and feelings without risk of damaging one’s reputation or standing. In teams, it refers to team members believing that they can take risks without being shamed by other team members. In psychologically safe teams, team members feel accepted and respected.

3.  Generating Psychological Safety for Self • Understanding what psychological safety is • The benefits of psychological safety • Creating a brain state for psychological safety (understand how the brain works and how the PFC interacts with the limbic system In detecting threat in our environment) • Creating a growth mindset and reappraisal techniques in order to regulate our own sense of safety (including things such as: seeing feedback as a gift, understanding different personality styles can be more slant/direct vs passive/indirect and recognise these as an emotional response of fight, flight or freeze)

4. Leading and Collaborating to Generate Psychological Safety • Peak performance in others requires psychological safety • Top 10 strategies to generate psychological safety for others • Activity: ascertain which strategies you can do more of for team members or stakeholders • A coaching and a questioning approach to generate empowerment, ownership and safety • Creating a High Performance culture of innovation, diversity and performance

5. 4 Steps to boost Psychological Safety • Focus on performance • Train individuals and teams • Incorporate visualisation • Normalise vulnerability

6. KEY TOPICS & OUTCOMES • Benefits of Psychological Safety • How the brain responds to safety vs threat • Steps to boost • Psychological Safety for yourself • Reappraisal, resilience and growth mindset • Psychologically Safe Workplaces • Leading individuals and teams positively • Create an environment for diversity, innovation and performance • Coaching for Wellbeing and Psychological Safety • Psychologically Safe Challenging Conversations • Habits to form to maintain a sense of safety

7. Strategies to Create Psychological Safety • Promote self-awareness. • Demonstrate concern for team members as people. • Actively solicit questions. • Provide multiple ways for employees/others to share their thoughts. • Show value and appreciation for ideas. • Promote positive dialogue and discussion. • Be precise with information, expectations and commitments. • Explain reasons for change. Share the “why”. • Own up to mistakes.

8. Stretch Goals as a Tool building Psychological Safety • Stretch Goal is giving someone the opportunity to do something they have not done before but have the skills and capabilities to do: • Communicating with them at every step • Making sure there is psychological safe • Knowing there will be mistake, anticipating and enjoying mistakes as part of growth process • Celebrate success

9. Thank you!!!I appreciate your time. Address: 26 Kendall St Pymble, NSW, Australia 2073 Website: enhansenperformance.com.au support@enhansenperformance.com.au Tel: 61414504797