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Can't Live Without It: Use of Blackboard Collaborate and Instant Messaging at SJSU SLIS

Can't Live Without It: Use of Blackboard Collaborate and Instant Messaging at SJSU SLIS. Debbie Faires Asst. Director for Distance Learning School of Library & Information Science October 13, 2011. survey!. Top 10 Things We Can’t Live Without. Sunshine Internet connection

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Can't Live Without It: Use of Blackboard Collaborate and Instant Messaging at SJSU SLIS

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  1. Can't Live Without It: Use of Blackboard Collaborate and Instant Messaging at SJSU SLIS Debbie FairesAsst. Director for Distance LearningSchool of Library & Information ScienceOctober 13, 2011

  2. survey!

  3. Top 10 Things We Can’t Live Without • Sunshine • Internet connection • Clean drinking water • Fridge • Facebook

  4. Image by Cayusa.http://www.flickr.com/photos/cayusa/431036565/in/faves-36543201@N00/

  5. Blackboard Collaborate Blackboard Instant Messaging

  6. San Jose State University

  7. About SJSU SLIS • 100% online graduate program (MLIS and MARA) • 2,300 students • Accredited by the American Library Association and NCATE • #1 e-learning provider in our field (U.S. News & World Report)

  8. Our students live across the U.S. and in other countries.

  9. Our faculty are distributed, too.

  10. Web conferencing brings everyone together.

  11. All new students are trained

  12. Surprising Results “It showed me I'm part of a community; Not an isolated student.”

  13. Faculty Adoption (Fall 2010)

  14. Student Group Use

  15. How our faculty use Collaborate • Office hours • Collaborative class sessions • Student presentations and projects • Guest speakers • Technology troubleshooting • Recordings • Accessibility

  16. How our students use Collaborate • Organization meetings • Speaker events • Conferences • Projects • Drop-in Center

  17. David Joyner’s WWII Session

  18. Administrative uses of Collaborate • Gateway PhD Program with Queensland University of Technology • Online Writing Center • Advising • Librarian Consultations • Meetings, interviews

  19. Easy, quick communication “I'm not an IM user, so I really had my doubts at first, but I've fully come around. It‘s makes group work so much easier and allows for spontaneous chats without the formality of setting up a [Collaborate] session. Two thumbs up!”--SLIS student peer mentor

  20. Peer presence “Since I am often online very late at night, it's comforting to see my classmates' little green circles; I feel like I'm not so alone in cyberspace in the middle of the night.” --SLIS student .

  21. Instructor presence “I think most students appreciate seeing their instructor's available status and take it as a sign that the instructor wants students to feel comfortable asking questions.”  --SLIS student

  22. Reasons for non-adoption • Lack of control over interruptions • Lack of control over contact from strangers (unknown classmates) • Technology/communication overload

  23. Continued development • Help desks • Training sessions • Further development of documentation • Launch of full web conferencing sessions

  24. Thank you Debbie.Faires@sjsu.edu

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