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Rattle Tech build ITSM chatbots that act as proactive, 24/7 virtual assistants, helping to make the service process less complicated, less labor intensive and more cost-effective. https://www.rattletech.com/itsm-chatbot/
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Simplify your ITSM operations with Chatbot Technology
Rattle Tech build ITSM chatbot that act as proactive, 24/7 virtual assistants, helping to make the service process less complicated, less labor intensive and more cost-effective.
Rattle Tech chatbots for ITSM help overcome these staffing and payroll issues. Our chatbots can be used to handle low-value or low-impact tasks, such as password resets or account creations, and to automate common troubleshooting procedures and questions.
ITSM chatbots can help your IT department stay up-to-date with new requests, or changes to existing requests, by delivering helpful and actionable alerts. Your staff can even use our bots to quickly and easily check inventory levels and fulfil asset requests.
Our platform can also help IT service desks identify trends and address underlying causes by providing comprehensive bot and user analytics allowing you to prevent future incidents, do less work, and increase user satisfaction. Want to own your ITSM Chatbot? Book a Free Demo!!