Effective Strategies for Evaluating and Reducing Patient Acquisition Costs

1. Effective Strategies for Evaluating and Reducing Patient Acquisition Costs Optimize Investments, Maximize Patient Value, and Reduce Costs www.eminencercm.com

2. Understanding Patient Acquisition Cost (PAC) • Definition: PAC refers to the total cost incurred to acquire a new patient. • Key Factors: Marketing expenses, administrative costs, staff time, and technology investment. • Impact: High acquisition costs can reduce overall profitability and strain financial resources.

3. Moving a Step Further: Lifetime Patient Value (LPV) LPV represents the total amount of revenue generated by a patient with a medical practice. • Why It Matters: • A high LPV justifies acquisition costs. • Helps in strategic budgeting and patient retention efforts.

4. 1 2 3 Minimizing Patient Acquisition Costs Optimize Referral Programs Enhance Patient Engagement Improve Retention Strategies Encourage word-of-mouth referrals through patient satisfaction. Implement automated appointment reminders and follow-ups. Lower PAC by retaining existing patients rather than constantly acquiring new ones.

5. How Eminence RCM Helps Optimize Patient Acquisition Costs • Data-Driven Insights: Analyze acquisition trends and optimize marketing spend. • Automated Patient Management: Streamline scheduling and follow-ups. • Revenue Cycle Expertise: Improve collections and reduce operational costs. • End-to-End Billing Support: Maximize reimbursement and minimize claim denials.

6. THANK YOU FOR READING US Address: 3413 Timber Ridge Trail McKinney, Texas 75071 Phone No.: +1 800-931-0109 Mail: info@eminencercm.com Visit Us www.eminencercm.com