Student Ambassador Training . UK Student Recruitment & Outreach. Programme. Introduction to the UK Office Ambassador roles Time management A professional approach Working with young people Health & Safety Any questions?. Introduction to the UK Office. UK Office Staff – O&P Team.
UK Student Recruitment & Outreach
Richard Kennett Janette Thompson Head of UK Office Aimhigher Manager
Anne Brooks Butcher Kate Bartlett
Aimhigher Project Leader Aimhigher Liaison Officer
Abby Bull Kirsten Pantry Aimhigher Officer Outreach & Partnership Officer
Charlotte Everett Aimee Ellis Outreach & Partnership Officer Student Finance Outreach Officer
Laura Ahern Jayne Pennington Student Associate Coordinator UK Office Administrator
Christine Dear Andrea Bell Outreach & Partnership Assistant Outreach & Partnership Assistant
Gail Alani Paula Parkes UK Student Recruitment Manager Schools & Colleges Liaison Officer(on maternity leave)
Lydia Powell Anne Francis Student Recruitment Events Officer Student Recruitment Events Assistant
Chris Fuller Schools & Colleges Liaison Officer
The Student Ambassador roles we are recruiting for are as follows:
How does the programme work?
Good time management is crucial!
Remember to set aside time for
How would you persuade the following young people that HE was worth investigating?
Equal Opportunities means:
• Obeying the law!
• Valuing difference
• Opposing prejudice
• Ensuring that people are not deprived of their rights
• Respecting the way that other people live and lead their lives
• Respecting the different beliefs and values that people have
• Ensuring that individuals have equal access to services and conditions which will enhance their welfare
• Recognising the individuality of human beings, and not stereotyping people
• Promoting self-esteem and a sense of individual worth
Equal Opportunities does NOT mean:
• Lip service - just talk and no action
• Treating everyone the same
• Feeling sorry for people
• Something that doesn’t affect you
• Someone else’s responsibility
• Thinking that everyone should think and act the same
• Something you apply to some people and not others
Developing your skills and awareness
• Empathy – how is this person feeling?
How would I feel?
• Understanding – ability to understand how and why things happen
• Raised Awareness – a willingness and ability to learn about yourself and others
• Sensitivity – an ability to think and appreciate how others feel
• Consequences – an ability to recognise and take responsibility for the consequences of your actions, words and attitude. Also, to think through the implications of what we do before we act.
• Fairness – an ability to fair and reasonable.
accent age ability
skin colour literacy income
mental health family gender
skills health race
religion nationality tattoos
employment status dyslexia
Why might a person be discriminated against?
Remember these are to protect YOU as well as those we are working with.
All student ambassadors should
To avoid misunderstanding of your intention or actions…
Four main definitions of abuse:
If because of someone’s behaviour, speech, attitude or appearance you suspect abuse or have concerns, you should refer it on.
When you are working with young people you have a responsibility to act on any information that indicates that the young person may be at risk. This includes anything that is illegal for young people e.g. drinking, sex and drug taking. Legality does not depend upon your personal feelings or what you might feel is acceptable behaviour.
In order to develop a trusting relationship with young people that you work with, you must make explicit the kind of information that you cannot keep secret. You should do this at the beginning and reiterate the situation if you feel you are having a conversation in which something may be revealed
If a child or young person discloses something to you…
A disclosure of this nature should be referred to the member of the UK Office who is responsible for the event. They will ensure that your concerns are passed on to the Child Protection Officer at the school or college.
Similarly, if you have suspicions that a child needs some help, you should discuss this with the person responsible for the event.
Positive strategies for behaviour management
The University, as the occupier of its premises, owes a common law “Duty of Care” to its lawful visitors. This means such care as is reasonable in the circumstances in order to ensure that visitors will be safe in using the premises to which they are invited or to which access is permitted.
A higher duty of care is owed to young persons/children, as the University must be prepared for them to be less careful than adults!
Also a duty to manage the evacuation of the disabled or mobility impaired in the event of an emergency.
It shall be the duty of every employee while at work:
To take reasonable care for the health and safety of himself and of other persons who may be affected by his ACTS or OMISSIONS at work
To co-operate with the employer to enable the employer to meet any duties or requirements placed upon him.
You must formally report:
CORRIDORS FREE OF COMBUSTIBLES AND OBSTRUCTIONS
FIRE EXITS CLEAR AND AVAILABLE
FIRE DOORS CLOSED
ALARM CALL POINTS CLEARLY VISIBLE
First Aid & Accident Reporting
Lone working and out of hours working
Travelling by car:
Lone working and out of hours working
Travelling by public transport: