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Leave Administration Challenges under FMLA

Leave Administration Challenges under FMLA. Sample comprised of 437 randomly selected HR professionals. Analyzing 437 responses of 2868 emails sent, 2640 emails were received (response rate = 17%). Survey fielded November 7 – November 13, 2006; presentation generated on November 14, 2006.

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Leave Administration Challenges under FMLA

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  1. Leave Administration Challenges under FMLA • Sample comprised of 437 randomly selected HR professionals. • Analyzing 437 responses of 2868 emails sent, 2640 emails were received (response rate = 17%). • Survey fielded November 7 – November 13, 2006; presentation generated on November 14, 2006. • Margin of error is +/- 5%. Note: The number of respondents to each question is indicated by “n” in figures.

  2. In the past 12 months, has your organization experienced challenges in administering/granting leave under the Family and Medical Leave Act (FMLA) for employees' serious health condition? n = 437

  3. In the past 12 months, has your organization experienced challenges in administering/granting leave under the Family and Medical Leave Act (FMLA) for employees' serious health condition?

  4. Which of the following serious health conditions did your organization experience challenges in administering/granting leave under FMLA? n = 222 Note: Percentage may not total 100% due to rounding.

  5. Which of the following serious health conditions did your organization experience challenges in administering/granting leave under FMLA?

  6. What specific challenge(s) has your organization encountered due to employees taking FMLA leave as a result of a catastrophic event (serious accident, serious injury, and/or life-threatening disease)? n = 89 Note: Percentage does not total 100% as multiple responses were allowed.

  7. What specific challenge has your organization encountered due to employees taking FMLA leave as a result of a catastrophic event (serious accident, serious injury, and/or life-threatening disease)?

  8. Other challenges organizations encountered due to employees taking FMLA as a result of a catastrophic event. • Unreturned requests • Multiple locations, not knowing employee is on leave • FMLA not long enough for employee's needs • Employees' unwillingness to apply • Difficulty getting health care professionals to return medical leave certification in a timely manner. • As an organization we have not tracked this well.

  9. What specific challenge has your organization encountered due to employees taking FMLA leave as a result of a chronic condition (on-going injury, on-going illness, and/or non-life threatening condition)? n = 212 Note: Percentage does not total 100% as multiple responses were allowed.

  10. What specific challenge has your organization encountered due to employees taking FMLA leave as a result of a chronic condition (on-going injury, on-going illness, and/or non-life threatening condition)?

  11. Other challenges organizations encountered due to employees taking FMLA as a result of a chronic condition. • Having to reschedule patients due to the employee being off which impacts customer service. • We currently outsource to MetLife which is a hassle in and of itself! • We are a leasing company therefore it has been challenging to know when an employee has been out and in getting the documentation back from the employee • To pay or not to pay salaried individuals while they are on leave of absence. • Multiple locations, not knowing employee is on leave • Health care professionals not understanding the law or implications of vague or illegible documentation to the employee • Health care worker shortage. • Employees' unwillingness to apply • Difficulty getting health care provider to return the medical certification in a timely manner • Determining if we should keep the employee if out more than the allowed 12 weeks. • Abuse by employee to get time off for hunting/ vacation etc and no way to reign in

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