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NASSCOM BPO Strategy Summit 2009

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NASSCOM BPO Strategy Summit 2009. Legal Process Outsourcing- Destination India. Significant Cost Reduction. Readily available Workforce. Stable Political Environment. Evolution in Value Preposition. Upbeat Tone for Outsourcing to India. Educational Framework.

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Legal Process Outsourcing- Destination India

Significant Cost Reduction

Readily available Workforce

Stable Political Environment

Evolution in Value Preposition

Upbeat Tone for Outsourcing to India

Educational Framework

Supportive Government Policies

Preferred International Business Destination

Collaboration Opportunities with legal ITES providers

Strong Fundamentals

Legal Services Value Chain - Today

Patent Analytics, Patent Application, drafting, Corporate Due Diligence


Legal Research, Contract Drafting, Contract Management/ Abstraction

Litigation Support, Legal Research, Drafting, Prior Art Search, Trademark Search, Legal Publishing

Legal Transcription, Document Review, Secretarial Support Services


Decentralization of Legal Services from the US

Cost Savings

Focus on Core Competencies

Factors to consider:

  • Globally predominant jurisdiction for litigation
  • Economic Recession likely to increase litigation volumes
  • Centering of all litigation related activity and practices in US Leading to prohibitive costs
  • ABA Ethics Committee opinion on outsourcing:
    • Full Responsibility on the Outsourcing Law Firm
    • Ethical Considerations for Outsourcing
    • Passing on the cost benefit to end client
Commoditization of Legal Services
  • Understanding legal commoditization
  • Unbundling traditional legal functions
  • Standardizing repetitive legal processes
  • Legal deliveries through ITES
  • Potential for outsourcing

Legal Services

LPO: Onshore Potential
  • The Indian Legal Sector:
  • Limited size of legal establishments'
  • Conceived as a “noble profession” rather than a service
  • Provide minimal or basic IT enabled legal services as compared to US & UK
  • Regulated by State appointed agencies
  • Onshore Services Scope:
  • IT enabled legal services ensure efficiency, quick TAT, error free delivery and lower costs
  • Reusable processes eliminating repetitive and cumbersome legal tasks
  • Innovative legal solutions for large scale companies and law firms
Upcoming Vertical: Compliance management as an LPO Offering

Drivers for a pro-active solution-

  • Multi-jurisdictional presence of MNCs
  • Diversity of laws, rules and regulations
  • Ability to meet multiple compliance obligations a growing challenge
  • Non-Compliance resulting into potential legal liability for senior management
  • The role of Indian LPOs-
  • Providing customized IT enabled compliance platform s
  • Advantage of having a common law system
  • Huge pool of legal professionals
  • Can partner with foreign law firms
A Niche – As we see it

Decentralization of conventional Legal Services

Strong Outsourcing fundamentals

ABA Opinion: Advantage

Growing pool of skilled Indian legal professionals

Commoditization of Legal Services

Knowledge Intensive Next Generation Legal Services