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B. O. S. Business Operating System. B.O.S. DEFINITION. BOS is a practical and simple approach to coordinating key business and operating objectives with real projects and activities. BOS also provides a practical and simple approach to collectively use the tools we have discussed.

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b o s
B. O. S.

Business Operating System

b o s definition
B.O.S. DEFINITION
  • BOS is a practical and simple approach to coordinating key business and operating objectives with real projects and activities.
  • BOS also provides a practical and simple approach to collectively use the tools we have discussed.
b o s chart

B. O. S. CHART

Is a one page chart showing data trends identifying key factors, tracking projects and monitoring improvements.

why use the b o s chart tool
WHY USE THE B. O. S. CHART TOOL?
  • B. O. S. charting is a standard tool used to support visual control
  • One page summary which facilitates management at a glance.
  • Ensures real activities are occurring to improve the areas identified as important to the company
  • Is an excellent communications tool
    • to employees
    • to management
bos chart format

Key Measurable

  • Target
  • Trend Line

Improvement

Activities

  • Data Analysis
  • Pareto

Improvement

Tracking

BOS CHART FORMAT
bos key measurable ppm steel can assembly cell
BOS Key Measurable: PPM - Steel Can Assembly Cell

Ref #

Description

Resp.

End Date

1

Redesign finished goods packaging

AM

7/18/95

Procure new component parts

2

JK

6/30/96

containers

3

Improve weld in process weld

SL

7/24/95

monitoring system

4

Replace current controller on paint

GA

9/20/95

system

Ref #

Description

Jan

Mar

May

Jul

Sept

Damaged

1

51

48

45

39

5

Assembly

2

20

20

18

20

19

Cracked Casing

3

Broken Weld

19

17

21

18

1

4

Paint Blister

14

19

18

10

14

bos implementation
BOS IMPLEMENTATION
  • Identify key measureables
    • Brainstorm
  • Analyze data
    • Pareto analysis works well
  • List Improvement activities
    • Fishbone diagrams
  • Track improvement activities
    • Unique measures
fishbone diagrams
Fishbone Diagrams
  • Lists the possible causes of a problem by considering the following areas
    • Man
    • Methods
    • Materials
    • Machines
    • Environment
fishbone diagrams9
Fishbone Diagrams
  • Continue to ask the Question Why until there is a consensus that the root cause has been uncovered

5 Why's

Problem

Why

Why

Why

Why

Why

Root Cause

fishbone diagram

Operator

Machine

Broken tool

Fishbone Diagram

Training

Calibration

l

Fatigued

Damaged

Assembly

Out of spec

Ergonomics

Environment

Wrong

Material

Methods

countermeasures
Countermeasures
  • Actions taken to ensure that root causes do not resurface at a later date.
  • Examples of countermeasures are
    • Error proofing
    • Gauging and Fixturing
    • Supplier Certification
error proofing
Error Proofing
  • Restricts the ability to incorrectly assemble a product
  • Forms of error proofing in our products are;
    • Tabs
    • Notches
    • Unsymmetrical Features
gauging and fixturing
Gauging and Fixturing
  • Used when it is determined that an operation may introduce excessive variation to the final product
  • Common examples are;
    • Weld Fixtures
    • Final assembly gauges and fixtures
    • Leak check fixtures
supplier certification
Supplier Certification
  • How do we control the parts that we buy from outside sources?
  • Part Number Certification
  • Supplier Certification
tracking downtime
Tracking Downtime
  • Important tool for determining the best process for producing the product
  • Areas to consider when analyzing downtime;
          • Process equipment
          • Production Associates
          • Material
          • Methods
          • Work Area
process equipment
Process Equipment
  • Downtime here may indicate that the equipment may need to be refurbished, updated or even replaced to be capable of producing an acceptable product
production associates
Production Associates
  • Downtime in this area may indicate:
    • Training needs
    • Lack of knowledge of acceptable product
    • Incorrect line staffing
material
Material
  • If downtime is related to material the following may be true;
    • The material may not be the best suited for the process
    • The material quality needs to be improved
methods
Methods
  • Downtime in this area indicates excessive travel and or wasted motion as well as
    • Equipment layout concerns
      • Process bottlenecks
work area
Work Area
  • Downtime may also be due to environmental problems
    • Is it too hot or cold?
    • Is there sufficient lighting?
    • Is the work area safe?
downtime
Downtime
  • Other methods of tracking downtime are used, they are;
    • Live production counts
    • Andon alarms
    • Downtime Clocks
  • These are all excellent tools for at a glance management
scrap tracking
Scrap Tracking
  • Used in conjunction with other tools to determine the process problems
  • Red Box Method of scrap tracking
    • Identifies suspect product
    • Records all defects
    • Corrective action implemented and logged for future reference
slide23

DEFECTIVE PART

CAN IT

BE REPAIRED

SET-UP

IN LESS THAN 1

&/OR SUPERVISOR

CYCLE

DETERMINE CORRECTIVE &

INTERIM ACTION IN ORDER TO

RESUME PRODUCTION &

DOCUMENT ACTIONS

REPAIR PART

CONTINUE

NORMAL

PRODUCTION

SET-UP &/OR

SET-UP INFORMS

SUPERVISOR

INSPECTOR OF

DECIDE IF PART

REASON FOR

REPAIRABLE

SCRAP

REPAIR PARTS

REFER TO WORK

INSTRUCTION

13.1.8, "SCRAP &

SALVAGE"

CONTINUE NORMAL

PRODUCTION

let s review what why
LET’S REVIEW WHAT & WHY
  • B O S =
    • BUSINESS OPERATING SYSTEM
  • B O S is a practical and simple approach to coordinating key business and operating objectives with real projects and activities
b o s improves communication
B O S IMPROVES COMMUNICATION
  • Fosters management at a glance
  • Insures communication of key goals to workers, management, visitors, everyone
  • Allows operators to communicate activities and progress to management
  • Facilitates visual control
bos requires action
BOS REQUIRES ACTION
  • Proper use requires specific action to address key objectives
  • Includes tracking progress of activities
  • Demonstrates organization’s commitment to improvement activities
conclusion
CONCLUSION
  • These tools are simple to use
  • They can be implemented in any area at Arvin
  • B.O.S. charting visibly closes the loop from the measure and its cause to the actions being taken to improve
report out deliverables
Report Out Deliverables
  • Present a B.O.S. Chart for Report Out Exercise 7. Use the standard 4 quadrant format.