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Business Activity Monitoring Version 7 New Feature Overview. “ Anyone who needs to know something now has no excuse not to know .” Neil Montgomery, “Eyes Everywhere” ComputerWorld Magazine. “ A comprehensive product . . . ” TMCLabs Review Editor’s Choice Award Winner.

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slide1

Business Activity Monitoring

Version 7 New Feature Overview

“Anyone who needs to know something now has no excuse not to know.”

Neil Montgomery, “Eyes Everywhere”

ComputerWorld Magazine

“A comprehensive product . . . ”

TMCLabs Review

Editor’s Choice Award Winner

Vineyardsoft Corporation

www.vineyardsoft.com

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The new graphic “Navigator” module gives you a graphicview of events in the KnowledgeSync database.

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Events can be viewed by application, by schedule, and so on.Drill-down capability allows you to home in on just those events that are of interest to you.

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Event components are divided into the following categories: schedule, query (triggers),deliverables, subscribers, andworkflow actions.

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An event’s “Deliverables” shows all contentthat is eligible to be delivered to selectedindividuals or group.

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. . . From where you are placed into the corresponding tab of the event and may make any changes. When done, you are returned to the GUI.

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And if a component refers to an underlyingrecord (such as a subscriber’s record), youcan right-click to access that information.

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From where you are again placed intothe details of the corresponding KnowledgeSync record.

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Also part of the new Navigator module is theability to create and manage multi-event “Job Streams”.

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Job streams allow you to link multiple eventstogether into a logical process. In this example,a four-step job stream streamlines the processingof incoming sales leads.

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But there are other new features inversion 7 aside from the Navigator.

Version 7 simplifies the creation ofqueries that use calculated fields.

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A new “Edit” button appears in the Query Designer so that you can easily create calculated fields . . .

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This ”Edit” button brings you to this “CalculatedColumn Editor” window where you can easily construct your calculated field.

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And in the Event Monitor, users now have the abilityto control the sort order of information in the Monitorsimply by clicking on the heading they wish to sort on.

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If you have any questions about

KnowledgeSync: Version 7 . . .

Please contact Vineyardsoft Corporation

www.vineyardsoft.com

info@vineyardsoft.com

800-850-8055