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AEM Maintenance, Upgrade & Fix Installation - Customer Care Office Hours

Join us for a comprehensive discussion on AEM maintenance, best practices for upgrades, and installation of product fixes. Learn about monitoring tools, code compatibility, repository restructuring, and more.

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AEM Maintenance, Upgrade & Fix Installation - Customer Care Office Hours

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  1. ADOBE EXPERIENCE MANAGER: MAINTENANCE – UPGRADE – FIX INSTALLATION Customer Care Office Hours AGENDA: Presentation – 30 mins Q&A Feedback

  2. AGENDA • Maintenance and monitoring • Upgrade: Best practices • Product fixes installation: Best practices

  3. Maintenance

  4. Maintenance For more information on AEM Maintenance Tasks, please refer: https://helpx.adobe.com/ca/experience-manager/6-4/sites/deploying/using/revision-cleanup.html

  5. Monitoring

  6. Monitoring System Overview Dashboard

  7. Monitoring https://helpx.adobe.com/experience-manager/6-4/sites/administering/using/operations-dashboard.html Health Reports

  8. Monitoring Monitoring Charts

  9. Monitoring https://helpx.adobe.com/customer-care-office-hours/aem/aem-monitoring-instance-repository-performance.html Diagnosis Tools

  10. Upgrade: Best practices

  11. Upgrade code and customisations For more information on a dialog conversion tool in AEM, please refer: https://helpx.adobe.com/experience-manager/6-4/sites/developing/using/dialog-conversion.html • Pattern Detector • Compatibility Package: Native, Compatibility, Legacy • Dialog Conversion Tool

  12. Upgrade compatibility For more information on repository restructuring in AEM, please refer: https://helpx.adobe.com/experience-manager/6-4/sites/deploying/using/repository-restructuring.html • Lazy Content Migration • Repository Restructuring in AEM 6.4 • Don’t mix CoralUI 3-based or CoralUI 2-based set on a page

  13. Product fixes installation: Best practices

  14. Maintenance Release Vehicle Definitions For more information on Maintenance Release Vehicle Definitions Tool in AEM, please refer: https://helpx.adobe.com/experience-manager/6-4/sites/deploying/using/maintenance-release-vehicle-definitions.html Quarterly: Service Pack Quarterly: Cumulative Fix Pack (once SP ends for a version)

  15. Product fixes install: Best practices SP / CFP uninstall is not supported Take a full back-up before fix installs Read release notes (What's fixed/dependencies) Validating Packages Monitor the logs No official patches in …/crx-quickstart/install

  16. Common Issues Faced by customers Maintenance/Monitoring Lack of maintenance can lead to full disk space Next compaction duration Upgrade Upgrade performedwith no code validation Not tested on lowerenvironment Fix installation Non validated packages No backup takenbeforeany installation

  17. Key learnings and Takeaways Maintenance/Monitoring Revision cleanup Operations dashboard Upgrade Plan it, test it Don’t wait the end of life of your version Fix installation Always backup your systemReview the release notes Plan their installation

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