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XXXX SAP Project Newsletter (CONNECT)/Business Lead Communications Matrix and Calendar January, 2010. Outline. Purpose of project and business communications Benefits Monthly Communications Topics Functional Communications Template Communications Support for Business Lead

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XXXX SAP Project Newsletter (CONNECT)/Business Lead Communications Matrix and Calendar January, 2010


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xxxx sap project newsletter connect business lead communications matrix and calendar january 2010

XXXX SAP Project Newsletter (CONNECT)/Business Lead Communications Matrix and CalendarJanuary, 2010

outline
Outline
  • Purpose of project and business communications
  • Benefits
  • Monthly Communications Topics
  • Functional Communications Template
  • Communications Support for Business Lead
  • Implementation and Monitoring Process
  • Next Steps
  • Appendix - Monthly Messaging and Content by Quarter
purpose
Purpose
  • Project Newsletter (CONNECT) and functional communications should support each other and maintain consistent messages for maximum impact.
  • Functional communications will reference and support CONNECT content but will contain additional specific functional details on project-related activities and schedules.
  • Both communications will align with the project communications plan.
  • Preliminary topic outline provides guidance on recommended CONNECT and functional communications content.
  • Schedules and content can be changed depending on project status.
benefits
Benefits
  • Business communications is fundamental for successful change.
  • The communications development process prompts the Business Leads to value the need to coordinate communications with the project.
  • The business communications reinforces project communications
  • The communications effort focuses attention on the need for a robust business transition plan and the required activities to support the implementation.
  • Business communications is used as one method to develop functional and site readiness.
  • Incorporates required functional customer and vendor communications planning.
monthly communications topics
Monthly Communications Topics
  • Communications topics support project activities
  • OCM phases support communications topics
functional communications template
Functional Communications Template
  • Monthly Focus Topic
  • Business Transition Plan and Updates
    • Schedule to Plan
    • Business Design Efforts and Decisions
    • Policies and Procedures
    • Business Training
  • “From the Desk of -Functional Leader-” (Personal Comments)
  • Functional Changes (Different departments each month)
  • Management Corner (Updates for management support)
  • Resources (project InfoSite and featured support documentation)
communications support for the business lead
Communications Support for the Business Lead
  • Business and OCM leads use functional template to develop content.
  • Multiple reviews conducted by Business and OCM Leads
  • Final review by the project lead with final sign off and distribution by the Functional Lead.
implementation and monitoring process
Implementation and Monitoring Process
  • Conduct initial meeting with Business Leads
    • Identify business communications to date
    • Review functional communications process, content and topics.
  • Gain agreement with Leads on final process and plan.
    • Review their business transition plans
    • Identify common phases for plans and use for communications template
implementation and monitoring process1
Implementation and Monitoring Process
  • Set and hold monthly meetings between Business Leads and OCM Lead to review action items:
    • Review current topics
    • Leverage functional messaging template
    • Preview content
    • Confirm final monthly release date
next steps
Next Steps
  • Make final topics list based on project plan
  • Schedule separate meetings with each Business Lead and initiate process