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THE GEOGRAPHY OF THE WORLD ECONOMY. SERVICE- Outsourcing. LECTURER: TRUONG THI KIM CHUYEN. Outline. Service: definitions The general way Sectors of service Subjects of service Characteristics of service Outsourcing: Definitions Viet Nam outsourcing Benefits and Drawbacks

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Presentation Transcript
slide1

THE GEOGRAPHY

OF THE WORLD ECONOMY

SERVICE- Outsourcing

LECTURER: TRUONG THI KIM CHUYEN

slide2

Outline

  • Service: definitions
    • The general way
    • Sectors of service
    • Subjects of service
    • Characteristics of service
  • Outsourcing:
    • Definitions
    • Viet Nam outsourcing
    • Benefits and Drawbacks
  • Case study- Medical outsourcing
slide4

DEFINITION

The process or transaction of the production and consumption of intangible inputs and outputs

slide5

Financial, insurance and real estate (FIRE)

  • Business service
  • Transportation and communications
  • Wholesale and retail trade
  • Entertainment, hotels and motels- part of tourism
  • Public service
  • Nonprofit services

SECTORS

slide6

SUBJECTS

Service is a set of industries or series of occupations change a person, manufactured or information physically, spatially or temporally.

slide7

Intangibility

  • Perishability
  • Inseparability
  • Simultaneity
  • Variability

CHARACTERISTICS

definition
Definition:
  • Outsourcing:

- an effective cost-saving strategy.

- produce parts or products abroad for domestic sale.

E.g : Dell, book – keeping, Viet Nam Software…

- transfer technology and capital from the rich country to developing country.

definition1
Definition:
  • Forms: information technology outsourcing (ITO), business process outsourcing (BPO), human resources outsourcing (HRO)…….
  • Purpose: + Creates and expands new markets,

+ Effectively and efficiently promotes global citizenship,

+ Recognizes the benefits of a global economy,

+ Enhances technological creativity and diversity,

+ Makes good social, financial, and economic sense.

vietnamese outsourcing
Vietnamese Outsourcing
  • Quickly emerging as asoftware outsourcing destination.
  • Ranks 20th among the top nations.
  • Perfect fit for companies looking for a technological advance
slide14

SERVICE OUTSOURCING

BENEFITS & DRAWBACKS

slide15

BENEFITS & DRAWBACKS

  • Outsourcing-the practice of using outside firms to handle work normally performed within a company
  • External outsourcing
  • Internal outsourcing
benefits
BENEFITS
  • Control capital costs
  • Increase efficiency
  • Reduce labor cost
  • Start new project quickly
  • Focus on your core business
  • Reduce risk
drawbacks
DRAWBACKS
  • Lost of Managerial control
  • Hidden Costs
  • Threat to security and confidentiality
  • Quality problem
medical outsourcing
Medical outsourcing
  • Defined as off-shoring of health- related needs to different country for the purpose of obtaining cost- effective service.
  • Include off-shoring of medical service as well as medical tourism
slide22

Countries: India, Australia, Mexico, Singapore, Brazil

  • India particularly favor
  • Clinical service: oncology, orthopedic services, molecular imaging and disease management
medical outsourcing1
Medical outsourcing
  • A planned foreign travel to primarily obtain high quality, cost effective, non- emergency medical treatment that include vacation element
  • The reasons to choose medical tourism:
  • Low cost
  • Seek medical care oversea because of immediate availability of procedure and sometimes the unavailability of certain procedures
slide26

Pros and cons of medical outsourcing

Pros

Cons

  • Tardiness in support for medical tourism amongst third party payer
  • Crowd out poorer local patients
  • Raise domestic prices and accentuate inequalities in access to care
  • Suffer from lack of customer focus
  • Cost effective
  • Leverage industry experience
  • Leverage time zone differential of off-shoring location
  • High quality and accurate medical record
  • Reduce infrastructure investment
slide28

GROUP MEMBERS:

  • NGUYEN DUC THINH BAIU09150
  • TRAN THI KHANH LY BAIU09147
  • NGUYEN AN BAO TRAN BAIU09088
  • NGUYEN NGOC QUYEN BAIU09104
  • NGUYEN NGOC THANH VY BAIU09095
slide29

Reference:

http://www.2ascribe.com/articles/outsourcing-medical-transcription/the-benefits-of-outsourcing-your-medical-transcription

http://www.globalpost.com/dispatch/india/090724/medical-outsourcing-india

http://en.wikipedia.org/wiki/Outsourcing

http://www.wisegeek.com/what-is-outsourcing.htm

http://www.unitech.vn/

http://en.wikipedia.org/wiki/Medical_tourism

http://computerjobs.vn/huong-nghiep/viet-nam-diem-den-outsourcing-moi.htm

http://www.businessweek.com/magazine/content/06_05/b3969401.htm

http://www.healthbase.com/resources/medical-tourism/medical-tourism-information/medical-outsourcing.html