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Moreton Bay Region Broadband Users Survey

Moreton Bay Region Broadband Users Survey. Dec 2008 – June 2009. 414 responses received to June 2009 7% Business 93% Home (including Home Businesses). Type of Connection ADSL 49% Cable 3% Dial Up 15% Fixed Wireless 13% Mobile Wireless 17% Satellite 3%. Type of Broadband.

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Moreton Bay Region Broadband Users Survey

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  1. Moreton Bay Region Broadband Users Survey • Dec 2008 – June 2009

  2. 414 responses received to June 2009 7% Business 93% Home (including Home Businesses) Type of Connection ADSL 49% Cable 3% Dial Up 15% Fixed Wireless 13% Mobile Wireless 17% Satellite 3% Type of Broadband

  3. Top 10 Locationsfor Survey responses

  4. BroadbandConnection 68% of respondents have a combined Internet, Phone Plan 49% of Internet connections have only 1-2 people using the service. 43% 3+ users 8% 5+ users 49% are happy with their Service Provider 84% would change providers if a better service/plan available 40% enquired if broadband was available when they purchase/rented their property 67% indicated that if enquiries were made today it would influence there decision to take the property

  5. Business Connection 42% of respondents indicated that their connection was sufficient for their needs 36% indicated the Broadband had a large impact on their business 58% indicated that Broadband had improved their business practises The most Common business applications included: E-commerce (19%) Research & Development (17%) Advertising (15%) Phone Services (10%) Client Relationship Management (11%) Account (8%) Human resources, Stock Control, Web Conferencing (6% each)

  6. Current Broadband Connection Monthly Download Limit 37% > 3GB 50% >20 GB 13% < 20 GB Connection Speed 33% Low Speed > 1Mbps 51% Standard Speed >12 Mbps 7% Super Speed <12 Mbps 9% didn’t know their speed Month Broadband Connection Plan 41% spent $30 - $50 per month 38% spent $50 -$70 per month 21% above $70 per month

  7. Desired Broadband Connection Type of Connection 62% ADSL+ 23% Cable 7% Mobile Wireless 6% Fixed Wireless 2% Other Connection Speed 51% would like Speeds greater than 12 Mbps 45% would be happy with 1.5 – 12 Mbps 1% indicated that a Low connection of 1Mbps would be sufficient 3% didn’t know Monthly Price Plan 38% are prepared to spend $30 - $50 per month 46% are prepared to spend $50 -$70 per month 16% are prepared to spend above $70 per month

  8. Most Common Applications Top Ten Applications E-mail Research E-Commerce (i.e. banking, Tax) Travel Arrangements Online Shopping Social Networking News media Education Recreational Internet Surfing Voice Over Internet Protocol (VOIP) 32% of respondents used their Home Broadband Connection for Telework (Work from Home) 30% conducted a Home Business

  9. Government Policy 64% of respondents were not aware of the Australian Government Broadband Guarantee 64% of respondents were aware of the Australian Government National Broadband Network initiative 98% of respondents agreed that Developers should be required to provide broadband infrastructure in all new developments

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