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peer mentoring. Guiding Students to Retention through Peer Mentoring. Cuyahoga Community College Heidi Athey Judy LaRiccia-Grant Janet Spitzig. commitment to success. Strategic Plan 2013-2016 Access and Engagement Quality and Innovation Completion and Success. student success.

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peer mentoring

peermentoring

Guiding Students to Retention through Peer Mentoring

Cuyahoga Community College

Heidi Athey

Judy LaRiccia-Grant

Janet Spitzig

commitment to success
commitmenttosuccess
  • Strategic Plan 2013-2016
    • Access and Engagement
    • Quality and Innovation
    • Completion and Success
student success
studentsuccess
  • Addition of Student Success Specialist positions
    • Coordinate retention programs for 1st year students
      • Mentoring
      • Peer mentoring
      • Early Alert
      • Student Ambassador Program
      • 1st Year Success Newsletters
      • Case management for Compact Scholar students
      • Gradfest, Welcome Week, etc.
    • Represented at each campus: one at Westshore, two at East and West, three at Metropolitan.
why 1 st year interventions
why1styearinterventions?
  • National Statistics for Community Colleges
    • 1st generation college students1: 42%
    • Students requiring at least 1 developmental course1: 60%
    • Retention for 2-Year Public Colleges2: 55.7%
  • Tri-C Statistics
    • 1st generation college students: Approximately 58%
    • Students requiring a developmental course for Fall 2012
      • English 68%
      • Math 95%
    • Retention rate Fall 2011 to Fall 2012:
      • All Students: 47.5%
      • 1st Year Students: 40.5%
  • American Association of Community Colleges. (2012, April). Reclaiming the American Dream: A report from the 21st Century Commission on the Future of Community Colleges. Washington, DC: Retrieved online: http://www.aacc.nche.edu/21stCenturyReport
  • ACT, Inc. (2013). The Reality of College Readiness. Iowa City, IA: Retrieved Online: http://www.act.org/readinessreality/13/pdf/Reality-of-College-Readiness-2013.pdf
why peer mentoring
whypeermentoring?

An Integrated Support System

  • Navigating the college
  • Accessing resources
  • Transitioning to college expectations
  • Establishing a sense of belonging
  • Building of confidence
why peer mentoring1
whypeermentoring?
  • Student Obstacles
    • Time
    • Commute
    • Child Care
    • Computer Access
    • Computer Knowledge
    • Anxiety
    • Learning Disabled
    • Physically Disabled
    • Lack of support system
    • Family responsibilities
why peer mentoring2
whypeermentoring?

Handling Multiple Life Roles

  • Parent
  • Employee
  • Partner
  • Caretaker
  • Student

Employee

Parent

Social

Joe Smith

Partner

Religious/ Spiritual

Student

Caretaker

Friend

peer mentor model
peermentormodel
  • Adapted from Youngstown State University
  • 2011, Western Campus pilot
    • Student Ambassadors
    • Peer Mentors assigned at New Student Orientation
      • Peer Mentors assigned 10 students per orientation
        • Establish leadership role
          • Navigating the campus, my Tri-C Space, registration process and financial aid.
        • Develop rapport through group interaction
        • Facilitate peer mentoring contract and expectations
peer mentors
peermentors
  • Hiring Process:
    • Selection process
    • Qualifications
    • Background/drug screening
    • Training:
    • General student ambassador training
    • New Student Orientation training
    • Peer Mentor training
    • College-wide retreat
communication plan
communicationplan

Semester Engagement:

  • Welcome postcard
  • Weekly e-mails
  • Phone calls before midterms/finals
  • In-person visits
  • Incentive based learning
  • Participation in campus events
program outcomes
programoutcomes

Retention Rate by Campus

Entire Student Population

program outcomes2
programoutcomes

Retention Rate by Campus

Fall 2012 - Spring 2013

program outcomes4
programoutcomes

A-C Grade Rate by Campus

Fall 2012

program challenges
programchallenges
  • Student Engagement
    • Commuter campus
    • 65% of students enrolled part-time
    • Outside commitments /responsibilities
    • Establishing the benefits
  • Time
    • Managing ambassadors
    • Prepping materials
  • Ambassadors
    • Budget restrictions
    • Limited pool
    • Turnover
  • Communication/Connections
    • Contact information
    • Home life
moving forward
movingforward
  • Uniformity across campuses
  • First Year Experience course
  • Mentee concerns survey
  • Mentee evaluations
questions
Questions

Jacques Smith216-987-4802MSS [email protected]

Maureen Gray-O’Shea

216-987-5858

Maureen.Gray-O’[email protected]

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