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How To Choose A Provider. Presented By: Bob Sattler The Planning Place. The Prep Work. What Are You Looking For . . . In how your family member is supported? In the characteristics of the organization providing supports. What Information Should You Provide About.

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how to choose a provider

How To Choose A Provider

Presented By: Bob Sattler

The Planning Place

the prep work
The Prep Work

What Are You Looking For . . .

  • In how your family member is supported?
  • In the characteristics of the organization providing supports
what information should you provide about
What Information Should You Provide About . . .
  • Maintaining and Building Relationships
  • What Is Important To and For Your Family Member
  • How To Support The Person
tools for presenting information
Tools For Presenting Information
  • Person Centered Descriptions
  • Finding New Supports
  • Making A Good Match
person centered descriptions
Person Centered Descriptions
  • Developed by the person and people who care and support him/her
  • Provides a comprehensive snapshot of a person
  • Gives detailed information to prevent “reinventing the wheel” syndrome
making a match
Making A Match
  • Supports Wanted and Needed
  • Skills Needed
  • Personality Characteristics Needed
  • Personality Characteristics That Need To Be Absent
  • Shared Common Interests
finding new supports
Finding New Supports
  • Roommate who:
    • Wants to share food expense and wants to eat healthy
    • Keeps their stuff picked-up
    • Likes me and I like them
  • How The Person Wants/Doesn’t Want To Live
  • How Their Day Is Spent
  • What Supports Are Needed For A Successful Day
  • How Are Supports Funded

Quiet safe neighborhood & not a lot of kids

Accessible home or apartment

Live near greenhouse-possible job opportunity

  • Staff who:
    • Respect me
    • Follow my direction on personal care routines
    • Help me with cleaning, budgeting and getting to Dr. appts
preparing a match profile
Preparing A Match Profile
  • In your group, use the Person Centered Description and determine at least three things for each of the following categories
    • Supports wanted and needed
    • Skills needed
    • Personality Characteristics needed
    • Personality Characteristics that should be absent
    • Shared common interests
screening organizations
Screening Organizations
  • Health And Safety
  • Stability Of Organization
  • Meeting Quality Assurance Standards
  • Quality Of Life
health safety
Health & Safety
  • Incidents of Mistreatment, Abuse, Neglect, Exploitation
  • Critical Incidents
stability of the organization
Stability Of The Organization
  • How Long In Business
  • Funding
  • Staff Turnover
  • Long Term Planning
  • Reputation
meeting requirements
Meeting Requirements
  • Current Quality Status
  • Past Three Evaluations
  • Internal Processes
quality of life
Quality Of Life
  • Input from People/Families Served
  • Service Delivery Structure
  • Building Community Connections
the interview
The Interview

Using the questions developed in your group, interview the potential Service Providers.

Now . . .
  • What Did You Notice?
  • What Did You Learn?
  • Who Did You Rule Out? Why?
  • Who Would You Be Interested In Meeting With Again? Why?
  • How Many Options Are Available To You?
  • What Does The Home Look Like?
  • Accessibility Of The Home?
  • How Accessible To The Community?
  • From Persons Served
  • From Family Members
  • From Direct Care Providers
the decision
The Decision
  • Helping The Person Decide
  • Letting Others Know
  • Transition Planning
    • Visit Schedule
    • Overnight Visits
    • Moving
maintaining contact
Maintaining Contact
  • Establish A Working Relationship
  • Respecting Each Other
  • Accountability
when problems arise
When Problems Arise
  • Early Warning Signs
    • Meetings
    • Action Steps
  • Resolutions
    • Grievances/Appeals
    • Moving Forward