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From Good to Great: Helping Small Business Excel

From Good to Great: Helping Small Business Excel. Rob Perfect Business Development Consultant, Arete® Human Resources Inc. . What’s in a name?. Arete ® is a Greek word meaning “excellence”; it reflects what we value: Excellence in everything we do. Your Challenge:.

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From Good to Great: Helping Small Business Excel

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  1. From Good to Great: Helping Small Business Excel Rob Perfect Business Development Consultant, Arete® Human Resources Inc.

  2. What’s in a name? Arete® is a Greek word meaning “excellence”; it reflects what we value: Excellence in everything we do

  3. Your Challenge: What is the greatest good for your clients, what can help them move from good to great, and what part do you play?

  4. 5 things • Who we’re discussing: small businesses in Canada • What issues they face • What support is available for small business owners and employees • How Arete® can help your clients grow • What’s in it for you and your clients

  5. Small Business Stats How many total businesses are in Canada? 1,138,761 How many of these are classified as small businesses? (98%) 1,116,423 Source: Industry Canada calculations using Statistics Canada data as at Dec 2010 (latest available stats)

  6. What is a small business? Small Business Stats It depends who you ask! Industry Canada says: • 1 to 4 employees: micro-enterprise • 5 to 100: small business • 101 to 499: medium-sized business • 500-plus: large business Statistics Canada says: • Less than 500 employees with less than $50 million in annual revenues Canada Industry Profiles says: • Annual revenue between $30,000 and $5 million is a small business • Annual revenue between $5M and $25M is a medium-sized business

  7. Small Business Stats How many Canadians work for small businesses? • Industry Canada says: 5,137,147 As at 2010 (latest stats) • 48.3% of all working Canadians (up from 41% in 2005 - indicating a growing trend)

  8. Small Business Stats Canadian small business failure rate: • Statistics Canada says: • Largest # of new small businesses established in 1 year: @115,000 in 2005 • Largest # of small businesses that disappeared in a single year: @100,000 in 2006 • Net average of small businesses established from 2002 to 2007: 15,000

  9. Small Business Issues A CBC survey held last October reports the following small business concerns, as submitted by several thousand entrepreneurs during an online chat: Cash Flow 51%

  10. Marketing 21%

  11. Managing Staff 10% Salopek Consulting Ltd – HR and Business Specialists, August 2012

  12. Work/Leisure/Family Balance 18%

  13. 1 in 5 Canadians will experience a mental health issue in their lifetime • This means of the 5 million people employed in small business, 1 million will be affected. It means 1 in every 5 of us in this room will be affected. It means 1 in every 5 of our family and friends will be affected. • An average half a million people are absent from work each day with mental health concerns – at a cost of $51 billion • 44% of employees surveyed reported they were either currently (12%) or had previously (32%) personally experienced a mental health issue Building Mentally Healthy Workplaces: Perspectives of Canadian Workers and Front-Line Managers - 2011 report

  14. Legal • What percentage of businesses have been involved in an employment dispute in the past 5 years? • 24% • 33% • 27% DAS Legal Protection LTD 2012

  15. Legal • What is the average cost of an employment dispute? • $35,238 • $63,642 • $59,402

  16. Legal • What is the average cost of a 2 day civil action trial in Canada? • $26,444 • $37,765 • $38,654

  17. Workplace Performance 100% Top Performers 80% Discretionary Effort Percentage Effort Minimum Required Effort to Keep Job 30% 0% Time (Needham, 2005)

  18. Support for Owners What is Small Business Assistance?

  19. Growing your clients’ business Our philosophy and approach

  20. Growing your clients’ business

  21. Value-adds Research

  22. Research Results

  23. Growing your clients’ business Work/Life Balance Blog

  24. What’s in it for you and your clients? Value proposition You see the problems small businesses may have to deal with, so how can we help you?

  25. What’s in it for you and your clients? Food for thought: It’s like suddenly discovering you’re hungry and discovering there's nothing in the fridge.

  26. What’s in it for you and your clients? Quick!!! Find a solution! Excessive absenteeism, customer complaints, and declining productivity affect the bottom line. …but which AP should I choose?

  27. Selecting an Assistance Program Bite-sized? Off-the-shelf? • À la carte menu? • Restaurant critic’s choice meal?

  28. Selecting an Assistance Program • Well-planned and executed assistance program to suit a variety of needs and tastes

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