National Student Survey. MMU Overview Neil Barrett Strategic Planning & Management Information. Section. 01. NSS. Why? Why?!. NSS designed to support the QAA’s audits & bring focus to universities. QUALITY!. Teaching. Overall satisfaction. Assessment. Personal development.
Strategic Planning & Management Information
NSS. Why? Why?!
Quartiles of overall satisfaction for all courses in UK returning individual course results in KIS, by size of NSS population
Lots of variability in small classes: implications for KIS
League tables: in Sunday Times, nearly 30% of an institution’s score is made up from NSS (teaching quality & overall satisfaction)
Student choice. E.g. Unistats & Which?
Similar institution results (Leeds Met, Birm. City, UCLan, LJM, De Mont, Northumbria, Nott. Trent, Sheff. Hall)
All MMU subjects compared with the sector
Green = top half of all institutions
Pink = bottom half
Others in Technology
Good advice was available when I need to make study choices
I have received detailed comments on my work
The course is well organised and running smoothly
The course is intellectually stimulating
Staff have made the subject interesting
Staff are enthusiastic about what they are teaching
Focus on the positives – i.e. the motivational side of a good experience (not avoiding making them unhappy)
Timing – get them in a good mood
Hot issues – quickly recover from any major issues