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Enhancing Student Experience Feedback Campaign

Share your views on receiving study advice to improve student satisfaction outcomes at the University. Your feedback helps elevate teaching standards and academic support. Participate in the National Student Survey and University Student Survey to win valuable prizes. Take 10-15 minutes to make a difference in your university experience. Visit www.thestudentsurvey.com for more information.

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Enhancing Student Experience Feedback Campaign

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  1. National Student Survey andUniversity Student Survey

  2. “I have received sufficient advice with my studies”  Definitely agree…………  Mostly agree…………….  Neither agree/disagree…  Mostly disagree…………  Definitely disagree……...       NOT APPLICABLE………. 

  3. Are there any particular positive / negative aspects you would like to highlight?

  4. Why does the University want your feedback?

  5. delivering an outstanding student experience that exceeds expectation and thereby make improvements in student satisfaction outcomes, as represented by the NSS… Our University has the opportunity to strengthen our quality reputation by:

  6. What does the University do with your feedback?

  7. Senior Management Academic Departments NSS/USS results Central Professional Services

  8. Student-Staff Liaison (SSL) meetings

  9. Example institutional response “High Standards of Teaching and Academic Support delivered consistently across the University”

  10. Example programme-level response American Studies • Issue: Assignment deadline bunching • How it was tackled: • All core teaching team in a room • White board and coloured pens • 4 hours later…. • …Result: • 4-5 days between hand-ins

  11. *For each survey there is a chance to win an iPad and lots of chances to win £25 £25 £25 £25 £25 iPad iPad £25 £25 £25 £25 £25 £25 £25 £5 Printer credit Free Prize Draw*

  12. It’s your University. It’s your experience. Invest 10-15 minsto help make a difference.

  13. www.thestudentsurvey.com

  14. www.clic.canterbury.ac.uk

  15. www.canterbury.ac.uk/studentsurveys Thank you.

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